Everything went well!
The staff was nice to their customers.
Took car in for oil change and was informed of needed repairs. Decided to get suggested work done. Shop was very busy that day and I was not expecting car to be ready at exactly 3:30 so made arrangement to come later at 5 PM. I did expect to have all work done explained to me and didn't get that. Only got some details when I asked. Was satisfied with competitive prices!
I went in for an oil change, but was made aware of a brake light that wasn't working. They checked the tire pressure for free. I think something else was done too, but can't recall what it was. Regardless, I was totally satisfied with the service provided.
Ladies... this is a shop that a woman could be confident getting an honest inspection or problem repaired without being taken advantage of or talked down to. They were informative, thorough and no pressure sales!! I'll go back again!
It was good.
First oil change in MN, great customer service and complimentary treats.
It was fine. I got a heads up regarding some work that need to be done. regrettably, I was unable to pay for the service so I had to put that off for a later date.
Mechanic who worked on my car was very knowledgeable and friendly.
Came in for brake check being there was a loud noise coming from the wheel area. They told me that I needed front brakes and rotors done and will need back ones done at a later time. Fine, then they wanted to charge me $468 just to have the front ones done. I don't think so. They charge WAY too much. I went and purchase the rotors for $170 and did them myself.
The first time I was in I had an appt. Almost 2 hrs later my car still was not taken in. Customers coming in after me were getting done before I did. Upset me so I cancelled and went back another day.
Awesome, straight, and honest.
I was satisfied with the skills of the management and work done.
1 1/2 hours for oil change. Shop very disorganized. Personnel doesn't know what they are doing. Had to reset oil change mileage myself.
The staff was friendly and reasonably priced. Will gladly go back.
They did an excellent job.
Always well taken care of here! Thanks guys!
It was ok, I felt they wanted me to buy the tire rotation.
Always great service from start to finish.
It was good.
Doug was very helpful and explained everything that needed to be done to my son.
Great experience! Hope next time my car has issues I'm near them!
Took a lot longer than I was told just for an oil change and I was pressured into getting other repairs done that I didn't want or need done at the time of service and the guy was very rude.
Well pleased with the service.
Good, will come back.
They took me right in! It was a last minute decision. I am very grateful for that and it was finished before there estimated time.......awesome!!
Super efficient and friendly service!
Nice job, thank you.
I'm very disappointed that this shop feels the need to sneak in costs without letting me know. The only way I saw, was I looked over my bill. I was charged $1 for putting air in my tires and an additional $1 for filling my wiper fluid. I get it's only a minor charge but, at least tell me or offer the charge. Don't just sneak it in my bill!
Not as customer-oriented with the new crew.
I brought my car in because the windshield washers weren't working. They never said anything about what if anything they were going to do with it. I eventually asked what was going on after an hour or so, it was only then that I learned they were having some sort of problem. I might not have been so irritated had they told me what was going on earlier. The bathroom was disgusting! It clearly hadn't been cleaned in awhile. I used to really like this store but things have changed for the worse. I doubt I'll be back.
Very good service as always.
It was okay.
An hour and a half for an oil change with an appointment is ridiculous and a waste of my time.
It was good. I will be back.
They like to give you the run around.
I think the cost for repair was to high.
I was not asked what type of oil change nor what oil I prefer. It slipped my mind and I thought about calling to make sure they used the correct oil but I've been there before and knew everything was on file. They didn't use synthetic oil because I didn't ask. Reps should always ask what kind and type of oil change for upgrade purchases. I was told they would have to charge me for another oil change if I wanted synthetic. I will never return to that store again. A simple question could have avoided my negative satisfaction.
What I expected.
Work was fine.
I went in for a nail in my tire and was recommended to go here. However, I paid $15.00 more then the person that recommended me.
Explained what was wrong and corrected the problem.
The oil change price cannot be beaten. They finished the work while I got a haircut next door!
Everyone is amazing here! We are very grateful for their hard work and service! They also have amazing customer service! I brought our two vehicles in for oil change's plus our three children and it went well. I am grateful for the affordable oil change price currently! We definitely go back! Thank you!
felt that I knew more about cars than he did. He was trying to get me to get all of this extra work done when all I wanted was a oil change. My family has always had problems at Precision Tune.
Told a different price over the phone than in person.
it was very good they do a very great job on my cars.
Lied to and out a lot of money because of it.
Finished in a timely manner and were very nice.
It was clean, people were helpful and friendly, car was fixed in a reasonable amount of time.
I've gone to this Precision Tune for years. I find them to be very honest and trustworthy.
Dropped the car off at night, after hours, with request for oil change and brake inspection. Disappointed with how long it took them to contact me the next day. They eventually called and left a message and asked why I needed a brake inspection - if they had looked at my record, they would have seen that it was recommended for several reasons the last time I had been in. Once they actually started working on the car, the day was half over. Ultimately satisfied with the work, but it seemed as though they it was put on the back burner even though I had it in the night before with detailed instructions. They also performed some work that was never authorized. Ordinarily, this would prompt me to look for a new shop, but they stated it was necessary to perform other work that was ordered. They still should have outlined that beforehand.
Recently purchased new tires and had some other maintenance done. All completed on time and price was competitive.
Had a front end alignment done after having a new rack and pinion. I was informed a tire rotation was recommended, had it done and now my car drives amazingly. Fair prices and polite staff.
Good, polite customer service.
Very polite and helpful manager. All employees are great.
Work was done on time, no upsell was pushed. Additional repairs were ranked in order of necessity, and just recommended within a general time frame.. All work done was thoroughly explained, and afterwards someone familiar with my make/model car confirmed that it was indeed an involved repair. Not that I didn't believe them, but having independent confirmation is nice. And they are convenient, friendly and reasonably priced, able to get the work done in a timely manner.
Was greeted and asked what needed to be done. Then was explained what needed repairs.
They were able to identify additional issues.
I had to wait a couple days for the part to get in. The price was quite expensive but they did a good job.
Great customer service.
They are helpful and friendly. They gave me future advice on what could be done for the vehicle.
I have absolute trust in the manager and in the lead technicians. They've provided consistently good service and prices for me over the past 15 years. Services are done in a timely manner, done correctly the first time and no problems after repairs are made. If any problems are found afterward, they have been taken care of immediately.
Last time, I waited a long time for an oil change. He let me keep the coupon for next time for the oil change.
They took care of my needs. I had a problem with one of the oil changes I had done, and they fixed it without any questions. They were very apologetic and did a good job. They fixed my brakes, and they did a great job of that. I've been going there for a long time, and I trust them. They don't force anything on me.
They service all three of my vehicles, they are great.
The guys are honest and have a good explanation of what is going on.
I spent a lot of money there. I paid more than I needed to.
They're sometimes not always the most friendliest or affordable.
I like their service but then they kind of short ended me a little bit too, that is why it is only an eight. When they do something they do it right but I feel they short ended me a bit. The first time I went there I had my windshield wipers replaced and then two or three days later it was broken and they charged me full price for another.
I like the work they do, they get the work done quickly.
The guy that talks to me is very nice, and they get the job done really fast. I was only in there for probably 15 minutes for an oil change. I was really surprised.
The staff is very friendly and knowledgeable and they do what they can to get my car fixed.
It cost so much.
They are very friendly, knowledgeable and I have been there a lot in that past few years because my car is very old.
They stand behind what they do. We had a problem and brought it back. They fixed it without a charge.
It's fine for oil changes, but anything else, I don't really trust their opinion. I often get told something is dirty, and then another mechanic will look at it and say it's fine.
They're usually booked. You usually have to have an appointment to have work done.
It was convenient because they're very close to my house. People were nice and friendly.
They explain everything, they are very courteous and helpful.
It is near my house,and it is convenient.
They are an honest company. They come and tell you what is wrong with your vehicle and what needs to be done.