Excellent customer service and repair service exceeded expectations. Long drive from my location but will return with other repair issues.
The team of Jason and Greg are GREAT and are a true asset to your company!!! Great guys and GREAT service!!!
I recently began having my car serviced at PTAC and was very satisfied, so I will continue to go there.
I feel like I was pressured into having a radiator changed that didn't need to be changed. I brought it somewhere else and was told it was fine. I also was very uncomfortable with the fact that they began work on a new radiator without my explicit consent. They assumed I would move forward with a $550 repair but I could not do it that day. It made their genuineness feel inauthentic because I really enjoyed the workers. They were very nice to my face but I left feeling taken advantage of.
They did the thing.
Good job would return for future service needs.
The techs were great to work with, explained the repairs needed, and got the job done in a timely manner. What more could you ask for?
Seems good so far.
The crew at Precision Tune Auto Care went above and beyond (stayed late into the night) to make sure my car was ready for me by 9am the next morning so I could drive to a wedding!
Felt like I was tricked into expensive repairs that did not need to be done right away. I liked this place. Now I do not.
This has been the best experience I have ever had at a service shop. Greg and Jason were incredible with regards to service and education. Thank you. I will be back.
Had an oil change for them to look a squeaking noise. Fixed rear brakes and all is well.
Great experience and very good customer service. They weren't able to do my alignment since there machine wasn't working.
I always have a great experience with the guys at this shop.
The crew did a great job and also answered some questions about a used car I wanted to buy.
I will be back.
Good service & affordable.
Got an oil change and was show and told about some much needed repairs, good thing because I had no idea! No beverages though.
Very pleased and will be back again.
Love the employees at this location, they are so helpful. They truly go above and beyond!
I continue to come back to Precision Tune because of the great customer service I always receive. I appreciate the details of what is recommended to be replaced so that I can go home and discuss with my spouse which alleviates a lot of pressure. Many of my work colleagues already use Precision Tune because of my positive experience.
Excellent services. Will come again.
Very friendly. Clear in understanding of the work that was done and what was needed to be done.
This shop is THE BEST! Jason is terrific--always helpful, courteous, friendly, and patient in explaining What & Why I should consider doing 'next oil change'. So great for this Old Lady to have a kind, knowledgeable person I can trust to take care of my vehicle (& me!)
I left my car in to have the 4WD repaired. The shop called back when they had diagnosed the issue, told me what was wrong and that Nissan no longer made the part. They came up with an alternative and suggested checking the differential before doing the repairs as, if it was damaged, the repair would be more expensive and possibly not worth doing. By the time they had checked that, they had researched an alternative way to fix the problem, without replacing parts, for half the price. They went above and beyond on this one and provided exceptional service.
They were helpful.
Work crew/manager rotates to often.
I love the guys at Precision Tune in Roseville! They always give me the full information for my vehicle. They are pleasant and efficient! I have been to multiple auto places in the past, and no one has treated me better than them!
They are always so helpful and polite at this shop!
Service was good!
I was told by another shop I would need to have a rim replaced. They were able to repair it and I had 4 new tires put on. My vehicle was ready well before I expected it and service was stellar.
The staff is so friendly. They're practically apologetic when it comes to the prices. They explain everything so well, and always get work done in a timely manner.
I came in for an oil change and to see about potentially getting a transmission flush. They said they had all of the materials needed and the price was fair, so I went ahead with the flush, oil change, and threw on a couple wipers just for fun. The staff was awesome to work with and their work was top notch. I have definitely found my new car shop for anything in the future with these guys.
Over $1,000 estimate at this shop, but only $200 at another based on the same issues.
Friendly service, down to earth mechanics that explain things clearly.
I love this shop. The most truly honest people you probably come across, especially if you don't know much about cars. But thanks to the guys their I'm learning slowly.
I went in for a premium oil change and 30,000 mile inspection. I was given an honest assesment of how my engine is functioning and what I should expect to do in the future.
The guys at this shop are the best. I love them and I always feel that I am treated well, respected, and given information and options.
Very happy with the service provided. Our car runs great and the advice they provided was very helpful. They were also much faster than we expected!
Got grease in my car from the tires they installed on wheels.
Precision Tune in Roseville is full of courteous staff who clearly desire to serve their customers to the best of their abilities.
Great service. The managers discuss what repairs need to be done now and those that can wait. Very trustworthy.
Very professional and helpful.
Fast and very good.
A company is best served by those it employees. Julian, Greg and Jason consistently go above and beyond in terms of customer services. They are the reason for success at this location and not the brand.
Friendly staff, quick repair time, everything was explained clearly. Definitely would go back if needed to.
Very fast and cheap. Brought up issues I might want to get looked at but didn't pressure to get an appointment scheduled. Nice shop.
I liked the costumer service! And the actual oil change was a great experience.
Quality work, done on time.
Great shop with kind and honest employees.
Got a Groupon for my daughter and made the appointment and then changed time of appointment and had it confirmed. My daughter went to the appointment I scheduled and found that they hadn't changed it and they were full for the day. She had to make another.
The mechanics and service there have heart and have actually stayed after hours explaining issues to us. They really are the best.
They did a great job.
The employees were very kind and helpful!
Awesome honest staff. Like family.
The mechanic recommended tune up for my car.
The repairmen are extremely helpful and personable. I particularly appreciate that they explain your repairs to you as if you are an intelligent human being and not someone who is completely ignorant.
I had great service and the staff was very friendly and knowledgeable!
Good explanation of work.
Julian was very friendly and helpful.
Good customer service.
I have been going here for years.
It was ok.
Friendly & efficient!
The service was good, but there is a lack of experience.
Ed's service is fantastic. The car looks brand new now. Thanks.
Great service, friendly staff.
As always, Julian made sure everything got done and done right. He always explains to me exactly what the issue is and often will point out the parts on the car that are causing the problems. Good work. Fair prices. Outstanding service.
Great guys did a great job.
The work they did was very well. The thing that bothers me most is I spent over $400 and I did not receive any discounts or coupons.
Very friendly and carrying people. They make YOU feel important, not just your vehicle. They advise you about what should be done to your vehicle for YOUR benefit, not theirs. Very comfortable surroundings while you wait. Love this place!
Quick and informative.
They are very friendly and do a great job.
The guy helped a ton and was very educational as well.
I came in with a coupon for a $19.95 oil change. I left paying nearly $170.
The work was done fast, with friendly customer service. No complaints here!
I always leave there feeling good about the service I receive.
Very kind and personal attention was given.
They are always nice. The guy I dealt with was really good and nice. Everything was perfect.
In for an oil change. I appreciated the update and detailed info on the maintenance needed the areas of concern. You guys are knowledgeable and interested and respectful. Also appreciated the no pressure on suggested work needed--that'll send me back to you!
I was able to set up an appointment and when I got there they showed me what I needed fixed. They talked to me before I committed to getting the problem fixed.
They gave me a good deal and made me feel like they genuinely cared about me, my vehicle and the safety of me and my children.
I like their honesty.
I'm pleased with the work.
I was seen and within 15 minutes and my problem was solved. When another mechanic told me that it was a converter or to just deal with the noise. And it was just a rusted shield and it was an easy fix.
Great costumer service.
Their price was right and they did a good job on my car.
It is convenient and they are fast. I think it is good.
Real nice people. and they went the extra mile to get me an oil change.
The shop is under new management, and while the crew was thorough and knowledgeable, I'll wait to rate it any higher until I have more experience with them.
After stopping in once, I had a free assessment for an issue that Tires Plus would've charge $90. When I returned for the oil change service was timely and honest.
Every time I've had an issue with a vehicle, the service has been outstanding.
They are honest, reliable, do great work and get your car back to you as quickly as possible. They also offer you a lift if you leave your car there.
The manager is honest and sincere and he put a lot of time and effort into fixing my car in a timely manner.
Friendly, courteous, reasonably priced, competent.
The mechanics and owners are very nice and told what and why they will repair. very friendly.
Very knowledgeable and friendly mechanics.
They did great work, But the wait was long.