Headlights look brand new.
I brought my car in in Feb. for an oil change and asked the shop to look at the brakes. They said they looked at the breaks and that they were fine - but they were not - two month later I brought the car back. They said due to scaring - I had to get my entire front breaks replaced - the pad had worn through to the metal. I was very disappointed, as I had specifically asked to have the breaks looked at to avoid this situation. I was offered $50 off, but am not sure I will return to this shop. I would have liked an honest diagnosis from the get-go.
I feel this shop is honest and does great work. That is why I return for any needed repairs.
Excellent customer service.
I only have my oil changed here, but been doing it for 2 years.
So far, so good on the fix.
My only complaint is that I was quoted a price and then I found a $25 off on-line coupon. With the coupon the price was still what I was quoted and they never took the $25 off. This is the second time that this has happened. Last time I was told that the price couldn't be lowered because they had already applied all available discounts.
Friendly and fast service!
Very good service.
I had 3 cars serviced there. Each car had to go back at least once. The last car they serviced and the oil now leaks. They said they fixed it but it still leaks and smokes. I will not be going back.
I felt that telling me the price for breakwork, which was $79.99, should have been the total cost. Not a price of $168 for 2 pads.
All went well and I was satisfied.
Could not use coupon as indicated, but overall great service.
Went in for an oil change. I had gotten a Groupon. Turns out the price of the Groupon and the price in store are the same price so didn't even really need the Groupon. The manager tried telling me my brakes were bad. Said if I couldn't fix them right now then I'd need to park my car because it wasn't safe. Even tried playing the I've got several daughters card and the 'I hate to see you driving with little ones in the car' card. He quoted me about $200. I bought the brakes myself for $30 and had my father in law change them but turns out they didn't even need to be changed. What a bunch of jerks.
The guy who wrote up the work was excellent, and the repairs seem to be done right.
I was disappointed with the results of the headlamp restoration. I did not notice any improvement.
The guys are beyond knowledgeable, fair, nice and courteous. Their price is fairest. And certainly won't charge you more than you need. I've been going there for 12 years - all I can say is this is the best place in Cedar Park.
The employees earn what they make.
After headlight restoration at the shop, the lights looked like brand new. But, after couple of days, the lights don't look brand new. They look like a year or two old. Not as shiny as seen at the shop.
Everything was above and beyond expectations.
Job well done.
I brought my vehicle in and was told it simply needed new brake pads. I had to have repairs done to their work because they damaged the rotors and was causing the new pads to become damaged. I brought up my concerns the day I got my vehicle back, and was told it was normal 'wearing in' of new pads. A second mechanic took a look at it and had to put on new parts due to the damage done by Precision.
The guy I spoke with was very knowledgeable and professional. Of course I did not like the price but I have never had a repair done anywhere where I did - in other words I did not feel I was overcharged and will be back!
Used a Groupon for Headlight Restoration. The reason that I had to take it back is due to the heat machine not working correctly. It was on one of the coldest days we had. Appointment for the following week went good. However they didn't call when it was ready either.
This was a great experience for me and I will be returning for my next oil change!
I had a Groupon for an oil change. They handled that fine. But the upscale for new tires and a brake job was a little much. I thought that was tacky, being I was a first time customer and a female. My tires were not rotated because the technician felt the front tires were too worn for rotation. I checked the tires myself and they still have life left on them. The brakes do need work, but the quote given to me was pricey. Needless to say, I will not be back.
Very professional knowledgeable manager.
Front office gentleman was very knowledgeable and helpful.
Real good place!
Very pleased with the service.
I found the staff friendly and efficient. They explained the work so even I could understand. The work was complete right on time.
I came back 3 different times to get my oil change. Apparently getting your oil change is just a convenience thing this shop offers. I guess I will need to start going somewhere that specializes in just oil changes. Got too busy at this shop.
Great customer service, kind employees, knowledgeable and very fast.
Very helpful and informative.
Awesome customer service by manager and technicians.
Professional and friendly.
Extremely great place. These guys are awesome I have never received such excellent customer service from mechanics. I mean they genuinely want you happy. Jay, David, and Jeff are absolutely out of this world awesome and take the job seriously. Great job on the work I got done to the car and they treat everyone the same You can feel the love when you walk in!!! Perfect job guys.
Technicians did a very good job restoring my headlights and made other recommendations.
They explained in details which services they recommended for my minivan and why. It all made perfect sense to us. We knew there was quite a lot to be done and left the shop feeling that we spent our money on the right place. I do feel more safe driving my kids around now.
I had a Groupon for headlight polishing. It was cheap and the light shows just how cheap it was. My lenses are all scratched from the sanding process even though I didn't drive my vehicle for 24 hours as advised. I will have to spend more money to get mine reworked so don't waste yours.
These guys are great in every way!
I love the excellent, fast and friendly service.
Very informative and friendly employees.
The staff is always friendly and helpful, they take time to appreciate their customers,
After my alignment, they did not tighten anything back up. I took it to another mechanic and they fixed it for me the right way. I will never take it back to this mechanic.
They got me in and out quickly and were very nice and personable.
Bad service, high cost.
They were supper nice and honest.
I believe Precision Tune is honest a friendly. I will keep going there.
Friendly and efficient.
This was my first visit to this location, and it was lacking. Other locations I've been too were much better.
I did not have a good experience this time.
Friendly, competent, dependable service completed when promised.
I do not remember the lady's name that attended me and my mom but she really tried to work with us on what was needed to be repaired immediately and what could wait. The original cost was very expensive. Even though we still paid almost $1500 she was very concerned with safety and that played a big part with us as I take and pick up my kids everyday from school. She did even take the time to review the previous repairs we had done on the vehicle even though it was not with your company.
They were able to work with me on determining the price of the repair on my vehicle. The price was good for all the work that was done. Polite and friendly service. And they were able to work with me on a Saturday. Plus they gave me a ride to work.
Service and recommendations from lead Mechanic were both very satisfactory. The woman working the front desk is quite unpleasant to deal with, constantly trying to push additional services to my vehicle, and then becomes visibly rude when I turn down her recommendations.
My daughter and myself have used this site for both service on our vehicles and repairs. Chris is very personable and, although, it took a little longer than anticipated, the service has been pretty good. I plan to use them again in the future for repairs and/or service.
Good customer service.
Excellent customer service and great communication.
I was happy with the service and work done, but was misinformed about the payment.
They take good care of my SAAB. They have an excellent SAAB mechanic.
We called & did comparisons to other auto repair places. 5 others, none came close + we were given a 10% discount. Wow!
Reasonable prices and service. Friendly staff.
Prompt, courteous service. They worked hard to make sure to find the problem, fix it quickly and not over-analyze, over-charge or take advantage of me.
Excellent customer service.
They know what they are doing are are very fast.
Services were quick, price was reasonable, service writer was friendly and informative without being pushy
Steve takes wonderful care of us and does a great job of explaining what is needed.
Thorough, fair prices, and honest.
I would likely recommend them.
I trust them to work on my Volvo.
They have been very good to me whenever i have taken a car in for repair or service. They are always fair and helpful.
Everyone there had always been polite and very attentive to my needs.
Good customer service.
The provide great service. Steve is an excellent mechanic and goes the extra mile to fix the problem. I did not rate a 10 because I don't trust the capabilities of some of the other mechanics unless Steve does a QC of their work.