The W. William Cannon Dr. location of this popular chain was established in 1987 and has been well received by the Austin community. Our review of their most recent customers revealed a team that works hard to make sure their customers are taken care of. They are described as friendly, honest, fairly priced, and efficient. The technicians here are capable of repairs that range from wheel alignment, to minor engine repair and maintenance services, to state smog checks. They back the work completed at this location with nationwide 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your peace of mind.
Precision Tune Auto Care 029-19
Austin, TX 78745 USA
Auto Repair Experience
- Charles Williams, Manager
- Established 1987
- 4 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 38 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- Early Bird Dropoff
- Extended/Evening Hours
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Open Saturday
- Rental Car
- Se Habla Espanol
- Wireless Internet
Makes We Serve
- Land Rover
The service I received was fine. However, I had already paid for the car service upfront but when my wife went to pick up the car instead of me (which I had already informed them before) they asked for the charges again. After sometime they called up another guy to confirm this. They should better communicate things among themselves.
Great experience. Charles and Matt provided great customer service.
It's the only place I take my vehicles.
Came in for a state inspection shortly before the holidays. The shop was busy, but they managed to squeeze me in.
In and out quickly for a vehicle inspection.
Very courteous staff that go above and beyond.
They were very kind and helpful.
Did the work well and fast but I felt like the price for the parts was a bit to high. I recommend bringing your own parts.
An expensive part was replaced and the problem still existed. A $19 part was then replaced and the problem appears to have been solved. An additional electrical problem now exists which is directly related to the work performed by the shop.
They are all very nice and honest workers.
They were great and friendly.
I have been going to Precision for a few years now and as a female I trust Charles very much because he will fix the problem and then tell you what you need done when and why without forcing you spending more than you need to. That way I trust him and I remember what he says. When I get some extra money, I get it done asap because I don't want to buy a whole new car for a long time. Also he has a great personality and is quick as lightening at multi tasking.
Excellent front office staff. Very friendly and welcoming.
Appreciated that I was able to leave and be contacted when my vehicle was ready. Long wait, but honest estimate given.
Charles and the staff at the shop are great and very professional. I am so happy to have found this automotive shop.
Horrible customer service.
Charles did a great job.
Store manager said it was my second time using a coupon for an oil change (over a years time) and that I would have to pay for the $23.90 oil change next time.
It was excellent. They did not pressure me into buying extra things. They were extremely friendly and helpful. By far the best car experience I have had!
I went in for an oil change and my car was done quicker than expected.
My check engine light was on. A diagnosis cost $107. Matt said they needed to change the catalytic converter for $1,995 and there was no guarantee this would fix the problem.
I like going to this shop for all my repairs. Mr. Charles is very courteous and wonderful.
I had my headlights restored by them. They did a great job and they looked like new again.
Very honest and nice staff!
It was great, they're courteous and professional.
AMAZING and compassionate service. We were super-broke and were given great advice for taking care of some repairs that we could do ourselves. And because the manager was so kind, respectful, polite, and friendly, we'll just take our cars back and let them handle the repairs. We know we won't be overcharged or have work suggested that we don't need. A great shop, with fair prices, and fantastic service!
Honesty integrity and value.
These guys are great! Fast, reliable and courteous. Did I mention honest?
Misdiagnosis of a problem.
The friendliness from the employees and the great job they did.
I didn't get a oil change sticker just feel they took my money and car still running funny paid for a replacement light it was never replaced--enjoy my free money.
The guys are professional and listen.
They are a cheap and easy place to have your oil changed.
I received friendly and prompt service.
Just average customer service.
Quality work, fair pricing, servicemen are courteous & informative. They don't tell me I need work done on my car that doesn't need to be done.
Every time I go in they get my car in quickly, and let me know what the cost would be and the time it would be completed. I will sometimes wait for it or take off, they will be on time with there schedule, give me a call when the car is ready.
There is no other place I trust.
Charles went above and beyond in his customer service. He spent time explaining options, warning of dangers and keeping me safe and informed.
They are all so helpful, reliable and friendly.
They fix what needs to be and don't try to sell more things that aren't necessary.
Friendly service. Feel like they shop around for parts to give good prices. Very good diagnosticians.
I have been coming here for quite some time and I have never had a bad experience. They are friendly, fast and helpful.
Great customer service & explanation of auto services.
Not great service...too pushy with higher priced services when not needed. Every time I go to this location I'm always told there it will be 3-5 hours before I get my vehicle back from a routine oil change.
Quick and kind work done to my satisfaction and at a reasonable cost.
They don't try to sell you what you don't need.
While the service was good, the recommendations of service sounded and seemed excessive. I was recommended to do a full oil system flush on a car that I had bought from a dealership less than 6 months before. Since I care about the condition of my car and I am NOT a mechanic, I had to blindly follow the tech's recommendations.
They perform a good job, and fast.
I think you all do good work.
I have been using Precision Tune Auto Care for over 6 years and I find they are honest and trustworthy. Charles the manager explains every detail about the problem and what it will take to fix it.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service