This Precision Tune Auto Care location was established in 1984 and is led by a very experienced manager, Kerry Mckesson. This RepairPal Certified team has been equipped with the automotive tools and computer diagnostic equipment that are needed to perform a variety of repairs, ranging from minor mechanical repairs, to check engine light diagnosis, to your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile nationwide warranty. Our unbiased review of this location revealed a commitment to customer service with it's most recent customers describing them as providing fairly priced, friendly, professional service. For your convenience a local shuttle service, early bird drop off, Saturday hours, and a waiting area with wireless Internet are available.
Precision Tune Auto Care 029-14
Austin, TX 78751 USA
Auto Repair Experience
- Kerry Mckesson, Manager
- Established 1984
- 3 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 37 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Open Saturday
- Rental Car
- Wireless Internet
Makes We Serve
Worked with my extended warranty company and gained me more coverage than I may have gotten originally. Quick pleasant and professional.
Good customer service which include right diagnostics.
Upon arrival the greeting is not the most professional, but the service tech is always on point and attentive to relaying important information and ensuring the customer is taken care of.
Friendly knowledgeable and prompt service.
They ferreted out the problem and offered a quick fix.
Kind, friendly, competent and delivered on what they said they would.
I've had service from this shop for a few years now, and was always quick to give them a great reference. My most recent experience had me coming back twice. No big deal I understand certain problems can lead to other problems. $1500 later my car is drinking oil and smells like it's burning oil after the engine gets hot (sometimes smoking) before this repair I was aware I have had an oil leak, but never to this degree! Not sure i want to bring it back to them!
Generally a dirty shop.
The people are very good at letting the customer know what exactly needs to be done on the vehicle; they do not try to up-sell, but they do let you know if and when something needs to be done.
The customer service and honesty was awesome!
Good prices and good work, not great at customer service. Also, took a very long time to do an oil change. About 2 hour wait without being informed.
I trust them, and they add a personal touch, which is important.
I was very satisfied with the service.
I was recently charged $14 in labor to replace a taillight.
The service was great and my car runs very well.
It was quick, the price was right and the staff was friendly.
I have been a customer at this location for over 5 years and since then I have gone through 2 cars. Every time I have needed services the manager Keri and his staff have always gone above and beyond to find out and problems with my vehicles. The prices are very reasonable.
I was told they were short staffed & swamped, and that the wait for my oil change would take an hour and a 1/2. I was fine with that, but my wait ended up being 3 & 1/2 hours! For an oil change! No one bothered to check in with any of us waiting on our vehicles. The only plus side was the low price.
Great service & good people.
We used to like them a lot for their oil change service, but we are finding they are getting more and more expensive for repairs.
I have been taking cars there for almost 5 years because of the great service and quality of work.
I've been going there for almost five years and have always had great service.
I never feel like I'm being scammed at Precision. You do what I ask, and in the event something else is needed it serves as recommendation and doesn't feel forced. I would have liked someone to call me once my car work was complete. Perhaps this was an assumption on my part, but when I told the individual checking me in that I'd be walking home I expected them to follow-up with a call. Not a huge deal, just a misunderstanding.
Quick, friendly service that's realistic about what my car needs right away and what can wait
Everyone is great and the job is always well done.
Really awesome service. Kerry was really helpful.
Kenny and his staff have always been very helpful to me to explain what is going on with my vehicle. As well was what the probable cause was and what I can do to prevent from happening in the future
I have been coming to Precision Auto Tune for my oil changes for a few years now, and they been very polite to me. I never feel like they are trying to sell me on something I don't need for my car.
We have had great experiences and really like the manager.
Good service and nice staff.
The mechanics at the Precision Tune Auto Care on N. Lamar Blvd in Austin have definitely become my car care place of choice. They diagnosed a problem that the dealership couldn't and had my car back to me within 24 hours. Great service and very skilled mechanics! Thank you!!
Good quality work, and nice people who have experience and know what there doing.
My service was fast and I was kept informed of my vehicles progress.
They were efficient, friendly, and knowledgeable. The waiting room was a bit dirty.
I think the work they do is honest and fairly priced.
My car has a factory defect that yet to have a recall. When I took it to Precision Tune I took it for a tune up and oil change, which they provided quickly and efficiently. They also convinced me to let them try and fix the brake issue that many of this model have. They could not fix it before I needed to leave, but when I brought the car back a few hours later, they worked on it until after closing. The manager asked me to bring it back the next time I was in town and let them work on it some more. I brought it back twice more and they labored on it for several hours. I think PTA has done everything possible to try and fix a problem that ultimately will have to fixed by a factory recall.
Good, prompt service.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service