I went in for the headlight restoration. It turned out much better than I expected it to. It was some really tough oxidation on those headlights.
Always courteous and helpful. Often go the extra mile
This location up-sold my warranty company by reporting something was wrong which wasn't. During their work, they fried my cars computer and told me we had to take it to the dealer. The dealer had now been trying to diagnose the issue created at Precision Tune for 5 days. Volkswagen HQ is now involved. We are not happy at all.
Very good service provided.
Elvis was not there and I think that was the problem. I've always had a good experience when he is working. It was just an oil change and it went fine, but when I came to pay no one would check me out. Just left the money in the clipboard and took my keys.
Elvis explained everything to me, was completely knowledgeable, and very respectful.
What I like most is the mechanics knowledge of their trade and are always, always ready to answer questions and explain procedures. I feel like they always have time for me.
Elvis and T.C. are the best!
They try to get you in and out as promised. I appreciate the manager suggesting appointments.
The first shop I've been to where I felt they were honest. They broke it down by necessity and told me what needed to be done if I chose.
I never got called after the manager stated they'd call. They had my car 4 days before an update was given. Then it was 2 weeks before they started the work.
Good work great experience. The front office guy needs to be more polite when talking to customers.
Clerk was friendly and helpful. He did a great job explaining the service to me.
I brought my Lexus in to have the foggy headlights made clearer. I read reviews that said it worked great. In fact, the headlights are foggier than previously.
Headlights are still foggy/faded and do not look much different.
Staff was very helpful and friendly. My car was completed in a timely manner at a reasonable cost.
I didn't have an appointment, so I had to wait. Lobby was clean and comfortable. Car was ready within a couple of hours.
Elvis was fantastic! Answered any question I had honestly.
Excellent work. Wait time was very short.
Small repair shop could use some upkeep on cleanliness. Had headlight restoration service performed, not satisfied with the workmanship. I did understand the results and followed precautions by keeping vehicle dry and out of direct sunlight but headlights are only slightly better than before.
Elvis (the Manager) was so friendly and personable. He recommended the things that needed to be done, but showed me exactly what he was talking about, and why the service was needed. There was no pressure sale, just recommendations to keep the vehicle (and me) safe. The service was quick. In fact, I didn't even get a chance to enjoy all the magazines in the waiting area (by the way - free coffee).
The service was efficient.
They were very busy and I had to wait.
They didn't try to upsell and were extremely professional.
I was there to get my oil changed and they were very honest with me. They actually told me other things that were wrong with my car and I plan on going back there to get them fixed.
I had my car over there and they took care of it.
It was a good experience. The guys are really nice and easy to deal with.
They had a sign for an oil change for 19.99 and I payed more than that so I feel like it is false advertising to get people in there.
I was very pleased. They did what I needed done and it didn't take that long.
They were going to charge 10.00 to put air in my tires.
The staff here are always so helpful and very professional. I waited maybe 30min for my oil change maybe less. I love the waiting area and the free coffee. It's always very clean and neat. Would definitely recommend this location to my friends.
The work was good and fast.
It was a great deal on groupon and they gave me good service. The information that they gave me was good.
It was easy, fast. They had what I needed there the next day and the guy was really nice. It was the best rim transaction I have ever dealt with. I was being really picky but the guy was good and patient and I got what I wanted.
I think they are just good about their work, they are real friendly, but because I know mechanics my self I expected more.
It was decent but over priced.
I have always had good service.
It was great service.
They were very helpful and quick. We were actually next door to precision tune and that auto shop could not help us and went next door and that is why I gave them a high rating.
The customer service was good because my groupon expired but they still took me in.
The staff is friendly and very helpful. I have grown to like them and will continue to allow them to service my vehicle.
Whenever I went they were honest and polite. They told me that it would have been up to two hours to be done and I was done in 45 minutes. They also went ahead and did an inspection and told me what needed to be done.
The service was good and they work with my schedule. The only thing I didn't like was that they didn't offer and alignment with the services.
They tried to sell me stuff that I didn't need but they did a decent oil change.
The service was alright, could've been a little bit better.
They got me in and out of there fast.
They were fast, quick, and cheap.
I like their oil changes, but I was quoted one price and charged a different price for a wheel alignment.
It is clear that oil change while competitively prices is designed to foster other car repair. I'm satisfied with the mechanic that I frequent and understand the need to bring in more business. I will probably, then, get an oil change elsewhere.
Very fast and professional.
They are friendly, courteous, and mindful of your time. They do up-sale but they don't try to beat you to death with it. They remember you by name, especially when your whole family are customers.
Elvis remembered me and all the employees treated me like they knew me. They showed me everything they talked about on the car. They were honest about alternatives and how I could save money. I never felt that they were trying to "pad" the bill. And, as a woman, they did not talk down to me.