Prairie Road Automotive was established in 2001 and has been providing Eugene and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “cheerful”, “honest”, “reliable”, “courteous”, and “professional”. A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Prairie Road Automotive
Eugene, OR 97402 USA
Auto Repair Experience
- Lucas Filley, Manager
- Established 2001
- 3 Auto Repair Mechanics on Staff
- 46 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- Car Delivery
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Military Discount
- Rental Car
- Senior Discount
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
I was in and out with an oil change, just like they said I would be!
I appreciate how open and honest the team is at Prairie Road Automotive!
GOOD CUSTOMER SERVICE AND AND WORK ON OUR CAR.
Customer communications great. Genuinely concerned about correcting problem.
This company was recommended to me by another auto shop provider with whom I've done business. They lived up to all the good words this man said about them. They are trustworthy, appear very conscientious, they answer all your questions thoughtfully and intelligently, and the whole crew has excellent "people skills". They are friendly and courteous to all. I plan on sticking with them. They're just the kind of auto repair shop I was looking for.
Always very friendly and helpful. The shop gets my car fixed and back to me quickly!
They are always helpful, friendly, reasonably priced, and timely. I have taken my cars there for the last few years and trust their work. I know nothing about cars, so it's important to have someone who I know will provide excellent service at a reasonable price. I've never felt taken advantage of or felt that I had work performed that was unnecessary.
Great service with incredible communication about the repairs and cost. The fact that this a local business, owned and run by family, really shines through. It's easy to see they care.
I brought in my car to have the transmission fluid drained. The work was done as expected and I got a ride home and back by the owners Lori & Bill. Can't ask for more than that.
Very professional. They take seriously the importance of communicating the status of the vehicle and seem to really care.
They replaced the cylinoid/starter and managed to pull it off more quickly than expected. They also ended up costing less than they had estimated. Friendly and professional service, these guys are the real deal.
Great customer service.
I can always count on your honesty and integrity.... Thank you!
Friendly, timely service and repair for 10 years.
It took a little longer than I expected but through testing multiple times the problem was fixed.
Great service, the car runs awesome now! They pick you up and have the cutest puppy ever!
Polite and friendly, prompt and efficient.
Very accommodating, fast and efficient.
They were very accommodating to the date needed for the service. They also were friendly, offered a car ride back home while my vehicle was in the shop. They have always been friendly, courteous and trustworthy.
I was treated very well. Erin and Lucas are very friendly and knowledgeable.
Good service and honest pricing!
They repaired our vehicle after diagnosis, and the problem turned out to be different than we thought. We were pleased with the results.
Diagnosed issue quickly and performed repair in a timely manner.
Very friendly and knowledgeable. I was very impressed.
They are good at what they do, principled, and great guys.
Always very personable customer service.
Good work, but it took a while.
They always get the job done.
I am pleased with their service.
They always have a good attitude and provide good service.
They do excellent work.
They are good, honest people.
Everyone at Prairie Road is wonderful. Mechanics are great, office personnel and owners also.
They are a pleasure to work with and diagnosis problems correctly.
My experiences are that their services are very good and Lucas, the only one I will deal with now, only suggests what is required for my older vehicle rather than a "shotgun" approach where they want to do everything, whether it's actually needed or not.
Cheerful and correct; my brother, assured me that you were honest! I can say the same thing.
Contact was lacking, I was always the one who had to call and ask how the work was coming, when it would be done, how much will it cost, etc. They needed to send it to a secondary shop to get a diagnosis. I would have likely gotten the work done faster if I had gone to a specialty shop initially.
These people are fair and honest.
I have always received courteous, and great service. My main criteria is trust.
They always get the work done quickly and correctly.
The folks at Prairie Rd. Automotive always are quick to respond, they are friendly and do a good job with the project for one's car! I will continue to use them!
Since getting my Pathfinder back after your shop worked on it , I haven't had any problems rear there head so far (that's a good thing considering the year of the Nissan).
Reliable, dependable & affordable work is done here.
They are always attentive to your needs.
They provide very good service.
PRA is both personable and professional. If someone would ask, I would recommend them.
I would go there again.
I felt they were very honest and did good work.
I have had excellent service there.
Excellent service and expert diagnostics, great team of mechanics.....
The folks at Prairie Road Automotive are friendly and professional. The quality of the mechanical work is excellent and timely. I also like that they were willing to take me to work, and pick me up at the end of the day and return me to their shop. It's a 12 mile trip one way.
Excellent service, upfront cost estimates, honest answers to questions.
I am always treated with respect and things are explained so that I can fully understand what they are talking about. Repairs and Service is prompt and reliable.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service