power window regulator on 1999 Pontiac Firebird

i go to a repair shop that my father goes to, i dont trust them so i'm asking what to think of what they have said and done with this repair the track that the window slides in broke, the regulator was apparently fine, they told my father i should put a new one in anyway, and he agreed (without checking with me) apparently the repair took 3+ hours, that time plus the parts and tax puts me at a $665 repair... just got it back and the window doesnt line up right, i'm getting wind coming through, which wasn't happening before a few months ago i was conned into a $850 tune up am i getting ripped off?

by in Tabernacle, NJ on July 21, 2009
3 answers
ANSWER by on July 22, 2009
Unfortunately the repairs you have had done recently on your Firebird are some of the more difficult jobs to do, please check the repairpal estimator to see if the price you paid was correct. The price for the window repair does not seem out of line to me - it sounds like they did not perform the work correctly - but the amount charged is about right. Depending on exactly what was done the $850 tune-up may or may not be high. Back to the window issue. The window regulator on your Firebird is one of the most difficult GM window regulators to replace, there are many adjusting points for the window and all must be marked so that the window is reinstalled correctly and will seal properly when the job is complete. Apparently this did not happen as it should. The repair shop should take care of these adjustments but they may not know how to correctly perform these adjustments. If your father's repair shop cannot make your window seal correctly you may need to take your car to another shop that can correctly perform these adjustments.
ANSWER by on August 12, 2009
Yes. That's a very expensive price to replace a single window regulator. You should have been charge between $400-$500 with parts plus labor. AND they obviously did the job wrong, if it doesn't line up and you can hear wind. You need to take it back and have them adjust it so that it lines up perfect and you should road test it to make sure it's okay. Do NOT pay them for fixing their own screw-up. Also, I would ask to speak to the manager and let them know about the gross diffence in the price you paid ($665) versus the maximum price RepairPal suggests, nearly $100 lower. $850 tune-up? Wow....yeah, that one was a rip-off.
ANSWER by on April 29, 2011
Changing the spark plugs on the 3.8 Firebird was quoted to me at over 200.00, and replacing the wires was about 20.00 labor plus about 35 bucks parts. That puts you at 255 parts and labor for plugs and wires. If your tune-up included an air filter, oil change, and fluid changes, transmission fluid and filter change, on that car it shouldn't have gone over about 600 bucks. I've been quoted over 800 bucks for plugs and wires, cap and rotor change on an LT1 firebird, but that is largely because of the Opti-Spark distributor assembly. Your V6 has a coil pack which doesn't need adjustment. If it needed replacement, it would affect your cost but they should have put it on your receipt.
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