Power steering pump replacement not pumping fluid on 1997 Oldsmobile Achieva

Just went in to have power steering pump replaced and the replacements (they have put two on) wont pump the fluid. The car has no power steering at all. The fluid is not being transferred or moved.

Asked by for the 1997 Oldsmobile Achieva
I dont know the answere to this but had my power steering pump replaced and STILL doesnt work as well as the original... my advice is to "have these places fix it at no charge till it is right,, or give you your money back and have it done elsewhere.