When Harry Franklin and Daniel Bowling opened Potomac Creek Automotive their goal was to be the place for trusted auto repairs at an honest price. Our review shows they have everything in place to meet those goals. Their team of technicians is led by Daniel who is ASE certified. Daniel and Charlie regularly attend up date training classes, apprentice Josh has begun his regular training and will soon begin testing for his ASE certificates. Potomac has all of the diagnostic tools and shop equipment we would expect to see in one of our Certified shops. Customer conveniences include performing state smog and safety inspection, a local shuttle service, and Saturday business hours. All work is confidently backed by a 3 year/36,000 mile warranty.
Potomac Creek Automotive
Fredericksburg, VA 22405 USA
Auto Repair Experience
- Harry Franklin, Daniel Bowling, Owners
- Established 2011
- 3 Auto Repair Mechanics on Staff
- 1 ASE Certified Auto Technician
- 26 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Car Delivery
- Car Pickup/Dropoff
- Early Bird Dropoff
- Free Estimates
- Heated Waiting Room
- Open Saturday
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
I feel that they are honest and only recommend to do the work if you really need it.
Steve was awesome!
These guys were great! I was in and out in no time at all. What hospitality!!
Always great service!
Everyone there was extremely friendly and knowledgeable.
I was in for state inspection and asked to have my brakes checked. The brake pads needed changed upon inspection.
Potomac Creek Automotive is consistently the best mechanics that I've done business with.
Excellent service..very friendly office staff!!
Great work. Informative service staff.
Came in for a state inspection. The customer service was great as always and my car was taken care of in a timely manner. I will continue to bring my vehicles back.
Potomac Creek came through for us last minute when a work van broke down. They got us fixed and back up by the next morning. We really appreciated the quick repair and helpful information they provided.
Friendly, but professional, and most of all, honest. They provide service to other members of my family.
Great guys. Honest, reliable, and efficient.
Always professional service and appreciate their ability to fit me in to fix my car.
Provided great guidance on what need to be done on my car to keep it running at top performance.
Always provide great service at a reasonable price and strive to fit into the customers schedule.
Quick in and out, honest about what needs to be done, willing to work with me and my schedule. Repairs correct the first time without additional problems suddenly coming up.
Great work. Great people. Trustworthy.
Efficient and fast!
Very happy with service. I requested an oil/filter change and power steering fluid replacement and if possible to have it ready by 12pm. My vehicle was ready prior to 12 pm.
If all shops were like Potomac and were as good, there would not be any use going to a dealer where they over charge and make you wait all day to get something done.
The employees went above and beyond. They were extremely helpful and informative.
All Personnel strive to provide only the best quality customer service and repairs. I have been using this facility for over 15 years.
Treated very fairly. They get the work the done on time and I feel confident in the work they do.
I can always rely on Potomac Creek Automotive to treat me fairly and honestly.
Very honest and fair. I recommend them to all our friends and family with no complaints. We had a situation where the repair was free just because they had to tweak something. I would only go to them.
When my car suddenly broke down, they took me without an appointment and given the degree of service, gave me a break on the labor. I took my wifes car back the following week for a routine service and their price came in under the dealer service price! Work on both cars was great!
The staff is always friendly and accommodating. They also make suggestions and give me options on repairs without pressure .
The first time I've ever been to a mechanic and it didn't feel like I got ripped off. They explained stuff to me. They were very very fair. They definitely didn't tell me that I needed extra work when I didn't. I had gone to a shop right before I went to them who had $1600 of work that they said that I needed, which I didn't.
Very professional and courteous service
Fine service. I would recommend them to anyone.
I am one of Potomac Creek's original customers ever since they opened over 20 years ago. Up until then, I had taken my car to many other repair shops and found most of them to be very dishonest. Because I am a woman, they would treat me like I didn't understand what they were saying and would recommend unneeded repairs. Potomac Creek has always been honest and respectful. If repairs are expensive, they will recommend which repairs are needed right away, and which ones can wait a little while. I've always been able to get my car in when needed. Customer service is great - all the staff is very friendly and professional. I'm so glad I found them!
They do very good work I have been going here for almost two years.
I have been going to Potomac Creek Automotive almost since they opened years ago.
The owner was extremely personable.
They have kept our cars running for several years. We trust them and I feel confident with their work.
I have used this garage ever since they opened and continue to do so because they have always provided satisfactory work and do it in a cordial manner.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service