» » » Portland Automotive Inc

Portland Automotive Inc

131 Marlborough St, Portland, CT 06480 Map & directions

Call Now: (860) 733-0067

See more real customer reviews

About Portland Automotive Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
92
Technical Ability (?)
97
Tools & Equipment (?)
92
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

At Portland Automotive, you get it all: honesty, quality, and incomparable customer service. They understand that car repairs can be stressful and strive to make the experience as convenient as possible with perks like loaner cars and shuttle services. They employ three technicians who have a combined 37 years of experience between them. A NAPA auto care center and AAA approved, Portland Automotive backs all of their work with a 24-month/24,000-mile warranty and is open on Saturdays.

Message from the Shop

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ACDelco Repair Center and ASE Certified Shop, providing you with the highest quality service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

Muffler & Exhaust Oil Change & Lube Service & Repair

Amenities

Loaner Car Shuttle

Customer Reviews 15 verified reviews (19 total)

Sort by: Date | Helpful
Portland Automotive Inc
Verified Customer
October 17, 2012

Ben & Randy are courteous and professional. Thanks guys!

Flag This
Portland Automotive Inc
Verified Customer
October 16, 2012

I went there for a front end alignment. They charged me 8.99 for a can of lube, which I felt should have been included in the alignment. I wouldn't recommend them.

Flag This
Portland Automotive Inc
Verified Customer
October 13, 2012

I have always been satisfied with services provided by Portland Automotive - Staff is extremely knowledgeable and helpful

Flag This
Portland Automotive Inc
Verified Customer
October 11, 2012

service seemed to be fair but still very expensive for work done.

Flag This
Portland Automotive Inc
Verified Customer
October 06, 2012

They are very friendly and knowledgeable. They are a little bit pricey.

Flag This
Portland Automotive Inc
Verified Customer
October 03, 2012

I'd recommend them to any of my friends. They do quality work and I'd recommend them to anyone.

Flag This
Portland Automotive Inc
Verified Customer
September 29, 2012

I called them because I needed a service and they brought me and had it done the same day.

Flag This
Portland Automotive Inc
Verified Customer
September 28, 2012

They are where I bring my car and I will continue to do so. They have great service.

Flag This
Portland Automotive Inc
Verified Customer
September 18, 2012

They are very good, they are very honest, and they are good to their word. The owner, Michael Turner, has never treated me wrong.

Flag This
Portland Automotive Inc
Verified Customer
September 18, 2012

The are very accommodating. They do good work, and I have never had to bring a car back.

Flag This
Portland Automotive Inc
Verified Customer
September 13, 2012

They backup their warrantees. They are truly honest with their prices. They are very honest.

Flag This
Portland Automotive Inc
Verified Customer
September 10, 2012

I would refer them to my son.

Flag This
Portland Automotive Inc
Verified Customer
September 06, 2012

They are consistent. I have been using them for years. They never pressure me into repairs.

Flag This
Portland Automotive Inc
Verified Customer
September 06, 2012

They did a good job, and I have been going there for a long time. I would highly recommend them.

Flag This
Portland Automotive Inc
Verified Customer
September 05, 2012

Always professional and courteous.

Flag This
Portland Automotive Inc
February 11, 2010

Great service! I take my vehicle their all the time for repairs. Pricing is reasonable and the service is dependable and trustworthy. It's hard to find honesty these days. I will not go anywhere else!

Flag This
Portland Automotive Inc
November 04, 2012

Everyone that works there is nice and professional but they way overcharge for parts. The markup for parts has been ridiculous each time I've gone.

Flag This
Portland Automotive Inc
May 12, 2010

Awesome service thanks for the great service...
A++

Flag This
Portland Automotive Inc
February 11, 2010

I have never had less than excellent service from Portland. They take the time to really inspect your vehicle and explain in full detail not only what needs to be done but why. They will answer your questions and make you feel totally secure in leaving your car with them. You just know you're getting the best service out there.

Flag This
Get Directions to Portland Automotive Inc
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 1:00pm
Sun:CLOSED
Call Now:

(860) 733-0067

Auto Repair Experience

  1. Michael Turner, Owner
  2. Established 1992
  3. 3 Auto Repair Mechanics on Staff
  4. 37 Years of Car Repair Experience