Ponders Auto Repair

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915 West Market Street
Johnson City, TN 37604
(423) 928-3849

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

May 14, 2013

I've taken three different cars there. I won't be going back. They are very busy so it might just be my experience but I have had to take all but one of their repairs back for more work to get the repair right. My last visit there involved going back once and five weeks to get my car back. In their defence they were out three days for some sort of class to stay current. I think Mr. Ponder is a very capable mechanic but the others not so much. And you just haven't lived until you listen to the office guy "Bob" try to explain it all away.

Reply from Ponders Auto Repair – brianponderMay 14, 2013

I'm sorry you had conflict and I want to make sure if something is wrong that I correct it. Please call me directly and ask for Brian Ponder Sr. or leave a message and I'll see what I can do to repair this relationship with you. Thank you, Brian Ponder.