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Polar Bear Auto Care

2430 Harvard St, Sacramento, CA 95815 Map & directions

Call Now: (916) 472-0840

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About Polar Bear Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
88
Tools & Equipment (?)
97
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Polar Bear Auto Care is your local automotive air conditioning specialist. This RepairPal Certified shop has been providing specialized air conditioning service and repair to the Sacramento community since 2003. Their highly trained staff can tackle even your most difficult climate control problems as well as your light maintenance and repair needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. This team not only excels in the quality of repairs the do in the shop they also do a great job of taking care of their customers. Recent customers describe this team as impressive, great customer service providers, helpful, friendly, and knowledgeable. Local shuttle service and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Family owned and operated since 1986. Largest A/C specialty center in Northern California. Full service auto repairs and maintenance with 2yr/24,000 miles warranty. A/C Delco TSS service center. We work on all makes and models including big rigs, motor-homes, and specialty vehicles. Vintage Air Specialist, Complete A/C installations for dealers and individuals alike.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hyundai Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Windshield/Glass

Amenities

Child Friendly Coffee Financing Heated Waiting Room
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 27 verified reviews

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Polar Bear Auto Care
Verified Customer
November 12, 2014

I had my oil change on my SUV and when I got home it was leaking a lot. I called the shop, the lady said just bring it in again they didn't make me feel like they were concerned about my problem.

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Polar Bear Auto Care
Verified Customer
October 29, 2014

They are trustworthy and reasonably priced.

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Polar Bear Auto Care
Verified Customer
October 27, 2014

Good service. Professional and knowledgeable staff. Accommodating when scheduling or transportation are important.

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Polar Bear Auto Care
Verified Customer
October 24, 2014

I like their workmanship and the business manner that they conducted themselves.

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Polar Bear Auto Care
Verified Customer
October 20, 2014

I have been going to them for about 12 years now and they have always treated me right.

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Polar Bear Auto Care
Verified Customer
October 16, 2014

Good service!!

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Polar Bear Auto Care
Verified Customer
October 15, 2014

I was satisfied with the customer service and would recommend them to friends and family.

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Polar Bear Auto Care
Verified Customer
October 14, 2014

I am very happy with their services.

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Polar Bear Auto Care
Verified Customer
October 03, 2014

Good service.

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Polar Bear Auto Care
Verified Customer
October 03, 2014

They do completely good work, and prices are fairly reasonable.

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Polar Bear Auto Care
Verified Customer
October 02, 2014

They are honest, friendly and do a great job.

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Polar Bear Auto Care
Verified Customer
September 22, 2014

They are professional and courteous. The work was completed correctly and on time.

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Polar Bear Auto Care
Verified Customer
September 15, 2014

GOOD WORK AND CUSTOMER SERVICE.

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Polar Bear Auto Care
Verified Customer
August 11, 2014

They did A great job.

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Polar Bear Auto Care
Verified Customer
August 08, 2014

Polar Bear diagnosed and repaired an oil leak on my vehicle. About a month after the repair I noticed that oil was still leaking and took it back to be inspected. It turned out that while the original diagnosis was correct - my oil pan had been leaking - and were repaired correctly - there was also a leak in an area that would have required a repair cost worth much more than the value of the vehicle. The reason I would (and have) recommended Kevin and his staff is that when I took my vehicle back he and his people worked many many hours with out charge, even after he determined that this issue was way beyond what the original repair covered. I have since purchased a new vehicle - covered under a warranty that (hopefully :-) will get me through the payments. If I have a problem I will absolutely take my vehicle back to Polar Bear. I will take my new car to them for any service requirements also. I have used them in the past and will continue to recommend that as honest and competent. They are the best!!!

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Polar Bear Auto Care
Verified Customer
August 06, 2014

The front counter person was friendly and helpful. The service & repair work to be done was appropriate and did not include invoice-increasing but unnecessary "suggested" work. The repairs were done well, there was no unfinished work, and there was no need to go back for adjustment.

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Polar Bear Auto Care
Verified Customer
August 04, 2014

I am always taken care of quickly and fairly.

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Polar Bear Auto Care
Verified Customer
July 29, 2014

Great service at a fair price.

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Polar Bear Auto Care
Verified Customer
July 25, 2014

Great customer service!

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Polar Bear Auto Care
Verified Customer
July 22, 2014

I find them to be knowledgeable, courteous, approachable. They offer competitive prices for services.

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Polar Bear Auto Care
Verified Customer
July 21, 2014

Excellent service, honest employees, great customer service!!!

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Polar Bear Auto Care
Verified Customer
July 18, 2014

The service was absolutely perfect.

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Polar Bear Auto Care
Verified Customer
July 15, 2014

They were fair and pretty nice.

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Polar Bear Auto Care
Verified Customer
July 11, 2014

I was impressed with their ability to have my car repaired and on time.

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Polar Bear Auto Care
Verified Customer
July 02, 2014

I felt that the service rep was honest and they did an excellent job.

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Polar Bear Auto Care
Verified Customer
June 10, 2014

Pretty good price, but their customer service was top notch.

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Polar Bear Auto Care
Verified Customer
May 31, 2014

They fixed my air conditioner on my full size Chevy truck, but e-mailed me about my S10 Pick Up!!! I think they would know the difference:????

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(916) 472-0840

Auto Repair Experience

  1. Kevin Bishop , Owner
  2. Established 1987
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 62 Years of Car Repair Experience