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Pleasant Car Care

charlie@pleasantcarcare.com
106 Pleasant Street
Watertown, MA 02472 USA
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07:30
18:00
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07:30
18:00
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07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
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07:30
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07:30
15:00
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CLOSED
CLOSED
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
7:30am to 3:00pm
Call now:
(617) 936-8050
62 Verified Reviews

Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience
RepairPal Scorecard

Our team found Pleasant Car Care of Watertown to be a shop going in the right direction. They have only been open less than 2 years but are working towards creating a foundation for the future. Certified shops in our network are held to a high standard of training, ASE Certification, and automotive tooling. These guys are young go getters, they have done the foundational automotive training that is so important and have kept up current with the good quality ongoing training. The shop is equipped with the automotive tools and equipment needed to make professional repairs on your late model vehicle. They back their work with a 24 month/24000 mile limited warranty, this is one of the best warranties offered in the industry. We found this Certified Shop to is investing in what is it going to take to be a long term contender in the industry.

Details

Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 1 ASE Master Auto Technician
  • 43 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • TECH-NET

Message from the Shop

Welcome to Pleasant Car Care! We are a full service, automotive repair and maintenance shop serving the Metro West Boston area including the Arlington, Boston, Allston, Brighton, Cambridge, Brookline, Newton, Watertown and Waltham communities.

Our expert ASE trained and certified technicians have over 20 years of combined experience in order to handle all of your automotive repair needs and keep your vehicle in top operating condition.

A simple visit will convince you about what sets us apart from the rest. When it comes to brakes, suspension, engine diagnostics, and oil changes, We make sure to take the time to explain your specific car repair needs, consider options, and help you prioritize repairs.

Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts. We help you choose whatever part is right for your vehicle, taste and budget. Our Staff has worked for several foreign and domestic dealerships as well as independent repair facilities.

At Pleasant Car Care you can be assured that the work we perform is done right the first time and competitively priced. We provide smart advice to extend the life of your vehicle.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

62 Verified Reviews
5 stars
(57)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(0)
by - Verified Customer March 14, 2017

Faultless and flawless

by - Verified Customer March 12, 2017

Always helpful, always friendly, always reasonably priced.

by - Verified Customer March 09, 2017

It was the second time this shop saved me money and was honest about what my car actually needed. I will recommend the shop and be coming back for future work.

by - Verified Customer March 08, 2017

Great!

by - Verified Customer March 07, 2017

Thanks for the helpful diagnostics!

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by - Verified Customer March 07, 2017

Necessary work was performed, and there was no pressure at all for unnecessary work, I was even told a tune up wasn't needed when I thought I may have needed one.

by - Verified Customer March 06, 2017

I was one of the first customers to use this shop and after three cars and 7 years later I have not changed.

by - Verified Customer March 06, 2017

Staff are friendly, knowledgeable, and helpful. I especially appreciate that Steve takes time to explain the problem so I can understand what's going on.

by - Verified Customer March 05, 2017

Steve is the best

by - Verified Customer March 05, 2017

Great service - staff is honest and timely repairs. Wouldn't go anywhere else

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by - Verified Customer March 03, 2017

Customer service is exceptional.

by - Verified Customer March 03, 2017

Excellent shop with excellent serivce

by - Verified Customer March 03, 2017

I love Pleasant Car Care! Steve is the best.

by - Verified Customer March 03, 2017

I highly recommend Pleasant Car Care to my friends, family, and neighbors.

by - Verified Customer March 02, 2017

As always, very attentive, did some minor things and checked car over. In good shape, appreciate honesty. Great to deal with....

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by - Verified Customer February 28, 2017

Pleasant

by - Verified Customer February 26, 2017

Pleasant Car Care is the best place to get your car serviced. Everyone is always polite, friendly, and Steve goes out of his way to explain what is going on with your car and if there are any other issues that should be resolved sooner than later.

by - Verified Customer February 26, 2017

Excellent and timely service!

by - Verified Customer February 24, 2017

I am satisfied with the work done by Pleasant Car Care. However, sometimes I have felt that their prices are too high. I always shop around.

by - Verified Customer February 24, 2017

I have always enjoyed my experience here.

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by - Verified Customer February 22, 2017

I am always happy with the service at Pleasant Car Care. I found this place 4 years ago and have never gone to any other place since. They do care about you and your car. :-)

by - Verified Customer February 21, 2017

I had a great experience! I will be going back.

by - Verified Customer February 16, 2017

Highly recommend Pleasant Car Care!

by - Verified Customer February 15, 2017

Excellent customer service.

by - Verified Customer February 14, 2017

Excellent quality and timely service. My only disappointment was that I needed windshield wipers (figuring that they would be charged at a fair rate) and when I got my bill I was surprised to see that they cost me more the 2x what I would have paid elsewhere.

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by - Verified Customer February 13, 2017

Super kind and professional. Thanks! Will be back!

by - Verified Customer February 10, 2017

Always nervous about taking my Mini to an independent repair shop but my worries were groundless!

by - Verified Customer February 09, 2017

Great

by - Verified Customer February 07, 2017

I got a great coupon for an oil change and tire rotation, which I would usually put off, but because of the expiration date, it caused me to get the maintenance done on time for once. It was easy to get an appointment and all the staff was polite and friendly.

by - Verified Customer February 05, 2017

Steve was very polite and super helpful. I will be back whenever I need!

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by - Verified Customer February 05, 2017

They are super friendly and helpful and always find a way to resolve any issues quickly and affordably. Thanks Steve!

by - Verified Customer January 31, 2017

Best mechanics around!

by - Verified Customer January 30, 2017

Friendly, honest and always try to find the most cost-effective approach to a repair.

by - Verified Customer January 29, 2017

Extremely friendly and timely service!!

by - Verified Customer January 29, 2017

Very friendly and helpful in determining which were the best tires.

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by - Verified Customer January 27, 2017

Thanks for keeping my A5 in tip top shape for a fraction of what Audi would charge me, and better friendlier service too. Steve, you're the best!
-Shay

by - Verified Customer January 25, 2017

I appreciated so much that they explained and showed me why the repairs to my car were needed. We discussed my options and I felt I got wise guidance that kept my best interests at heart. They made the repairs promptly and fit me back out on the road. I was very impressed and recommend them highly.

by - Verified Customer January 20, 2017

Best place around. Can always trust them

by - Verified Customer January 17, 2017

Went in for 90K check on an 08 Forester and learned the head gaskets were shot. Was told by the manager that I may as well do the timing belt, water pump and plugs as well since I needed the heads milled and would save money on labor in the long run. Also replaced both sway bar brackets as one was broken. These repairs along with total fluid flush and replacement cost around $3,700. Now, along with RR wheel bearing and brake job they did last spring, my Subaru drives like new and I am very happy about that. All repairs were explained clearly as were the charges and repair schedule. Pleasant Car is now my preferred provider of repairs automotive.

by - Verified Customer January 15, 2017

The service was excellent. They explained in detail every aspect of the care my car received and the parts I required. The price was half of what I'd been quoted elsewhere and I even got higher quality parts. They were friendly and quick!

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by - Verified Customer January 13, 2017

Always top notch work and excellent customer service!

by - Verified Customer January 11, 2017

Good experience, but would appreciate a breakdown of what was completed on my car, as I needed to ask when checking out / picking up.

by - Verified Customer January 11, 2017

Pleasant Street always does a great job on the car, oil change, brakes, tires, whatever is needed they take care of it and do it right the first time.

by - Verified Customer January 10, 2017

Very professional, quick and honest!

by - Verified Customer January 10, 2017

Steve has always been straightforward and helpful.

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by - Verified Customer January 10, 2017

Very friendly and professional.

by - Verified Customer January 06, 2017

The experience was great, extremely professional service

by - Verified Customer December 29, 2016

Steve is the man!

by - Verified Customer December 26, 2016

Super nice, took care of me right away and quickly and I liked the text I received after.

by - Verified Customer December 18, 2016

Always a great experience all around!

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by - Verified Customer November 30, 2016

Everyone was extremely nice and timely!

by - Verified Customer November 22, 2016

The work was done well, and the manager is very honest about what is going on with your car. I have found my mechanic for life!

by - Verified Customer November 22, 2016

They are always extremely pleasant, accommodating, competent, and services are reasonably-priced.

by - Verified Customer November 11, 2016

I was alerted to an issue that I wasn't aware I had. The matter was taken care of at a reasonable price and well.

by - Verified Customer October 26, 2016

I used to have my car repaired at this garage. They are always very professional, very careful not to increase the invoice. Steve also takes the time to explain the problems well before making any repairs.

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by - Verified Customer October 25, 2016

Fast, expert reoair at a fair price.

by - Verified Customer October 24, 2016

Steve is the man to ask for. He is very attentive and professional, I trust him with my car when I go here.

by - Verified Customer October 24, 2016

Very friendly, trustworthy people!

by - Verified Customer October 21, 2016

So helpful, have been going here since the first time RepairPal recommended it a year or so ago. Employees are always nice and go out of their way to help. Once even topped off my power steering and cleaned a leak even though they weren't responsible. The last thing I had done was take my 05 Accord in to diagnose the CEL. They spent a few days looking at the car to make sure their diagnosis eas correct and I ended up needing a new engine but they only charged me a minimum amount and let me keep my car on their lot while I tried to sell it. You can bet that I'll be taking my 17 Accord there for anything it needs.

by - Verified Customer October 16, 2016

Great customer service, efficient, thorough, friendly, and knowledgeable about my cars make and model

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