I couldn't say enough about the courtesy, professionalism and expertise of these folks. Would recommend them to everyone!!!!
Friendly good service
Steve and the rest of the shop have been great to work with over the past two years and have kept my 05' Nissan Altima in excellent working order. Highly recommend this local garage to anyone looking for fast, reliable, trustworthy, and affordable service!
Completely satisfied with service
Excellent oil change, as per usual. car runs great, thanks to fantastic regular maintenance performed by the awesome people at Pleasant Car Care.
Great service, great value, and great customer experience.
The people at the shop are knowledgeable and friendly. I don't know a lot about cars, which usually makes me uncomfortable taking my car in for repairs at different shops, but I trust the people at Pleasant Care.
Good experience. Helpful staff.
Always professional, trustees, and care .
Really appreciated your services
Steve and his crew did a great job, like they always do!
I have been bringing my car(s) here for a few years now and the service is always amazing. I'd recommend it to anyone.
Always get service I ask for.
Steve is always awesome! We had a flat tire and dropped it with Steve. He had a new tire ready to go the next day! He is always so willing to accommodate us!
Saved a lot of money
Pleasant Car Care consistently provides me and my family with excellent service.
Oil change, took a little while (40 minutes) but I very much like the work this shop does
Great job, thanks.
I brought my car in due to a service message I received. Everyone from Steve to any staff are always professional. The work was done in a timely manner and I trust what they do. I also feel that I pay a fair price. It is also very convenient to my work!
Best car repair shop ever. Very honest and up front. They tell you what's wrong with the car and how much it's going to cost to fix it; no messing out and no tricks. Very honest and full of integrity. 5 stars, 100% recommend.
Steve was very helpful.
I really appreciate the respect I receive here. I really appreciate the explanations of what needs to be fixed. Very happy.
Steve broke away from his busy day to help me with my car's broken windshield wiper. I couldn't see out of my back window! Now it's perfect. He and his team are always available when I need them and always go above and beyond.
I recently moved to Arlington. I could move to Arlington, Va and I'd still come to you guys. Steve in Watertown has some of the best customer service skills I've ever seen. Cheers.
They did the work quickly
Fair prices, friendly service. I wouldn't go anywhere else.
Faultless and flawless
Mostly I'm amazed how expensive parts have gotten. Soon we dump the second car.
Always helpful, always friendly, always reasonably priced.
It was the second time this shop saved me money and was honest about what my car actually needed. I will recommend the shop and be coming back for future work.
Thanks for the helpful diagnostics!
Necessary work was performed, and there was no pressure at all for unnecessary work, I was even told a tune up wasn't needed when I thought I may have needed one.
I was one of the first customers to use this shop and after three cars and 7 years later I have not changed.
Staff are friendly, knowledgeable, and helpful. I especially appreciate that Steve takes time to explain the problem so I can understand what's going on.
Steve is the best
Great service - staff is honest and timely repairs. Wouldn't go anywhere else
Customer service is exceptional.
Excellent shop with excellent serivce
I love Pleasant Car Care! Steve is the best.
I highly recommend Pleasant Car Care to my friends, family, and neighbors.
As always, very attentive, did some minor things and checked car over. In good shape, appreciate honesty. Great to deal with....
Excellent service and they were able to identify and resolve the car trouble that I was experiencing.
Pleasant Car Care is the best place to get your car serviced. Everyone is always polite, friendly, and Steve goes out of his way to explain what is going on with your car and if there are any other issues that should be resolved sooner than later.
Excellent and timely service!
I am satisfied with the work done by Pleasant Car Care. However, sometimes I have felt that their prices are too high. I always shop around.
I have always enjoyed my experience here.
I am always happy with the service at Pleasant Car Care. I found this place 4 years ago and have never gone to any other place since. They do care about you and your car. :-)
I had a great experience! I will be going back.
Highly recommend Pleasant Car Care!
Excellent customer service.
Excellent quality and timely service. My only disappointment was that I needed windshield wipers (figuring that they would be charged at a fair rate) and when I got my bill I was surprised to see that they cost me more the 2x what I would have paid elsewhere.
Super kind and professional. Thanks! Will be back!
Always nervous about taking my Mini to an independent repair shop but my worries were groundless!
I got a great coupon for an oil change and tire rotation, which I would usually put off, but because of the expiration date, it caused me to get the maintenance done on time for once. It was easy to get an appointment and all the staff was polite and friendly.
Steve was very polite and super helpful. I will be back whenever I need!
They are super friendly and helpful and always find a way to resolve any issues quickly and affordably. Thanks Steve!
Best mechanics around!
Friendly, honest and always try to find the most cost-effective approach to a repair.
Extremely friendly and timely service!!
Very friendly and helpful in determining which were the best tires.
Thanks for keeping my A5 in tip top shape for a fraction of what Audi would charge me, and better friendlier service too. Steve, you're the best!
I appreciated so much that they explained and showed me why the repairs to my car were needed. We discussed my options and I felt I got wise guidance that kept my best interests at heart. They made the repairs promptly and fit me back out on the road. I was very impressed and recommend them highly.
Best place around. Can always trust them
Went in for 90K check on an 08 Forester and learned the head gaskets were shot. Was told by the manager that I may as well do the timing belt, water pump and plugs as well since I needed the heads milled and would save money on labor in the long run. Also replaced both sway bar brackets as one was broken. These repairs along with total fluid flush and replacement cost around $3,700. Now, along with RR wheel bearing and brake job they did last spring, my Subaru drives like new and I am very happy about that. All repairs were explained clearly as were the charges and repair schedule. Pleasant Car is now my preferred provider of repairs automotive.
The service was excellent. They explained in detail every aspect of the care my car received and the parts I required. The price was half of what I'd been quoted elsewhere and I even got higher quality parts. They were friendly and quick!
Always top notch work and excellent customer service!
Good experience, but would appreciate a breakdown of what was completed on my car, as I needed to ask when checking out / picking up.
Pleasant Street always does a great job on the car, oil change, brakes, tires, whatever is needed they take care of it and do it right the first time.
Very professional, quick and honest!
Steve has always been straightforward and helpful.
Very friendly and professional.
The experience was great, extremely professional service
Steve is the man!
Super nice, took care of me right away and quickly and I liked the text I received after.
Always a great experience all around!
Everyone was extremely nice and timely!
The work was done well, and the manager is very honest about what is going on with your car. I have found my mechanic for life!
They are always extremely pleasant, accommodating, competent, and services are reasonably-priced.
I was alerted to an issue that I wasn't aware I had. The matter was taken care of at a reasonable price and well.
I used to have my car repaired at this garage. They are always very professional, very careful not to increase the invoice. Steve also takes the time to explain the problems well before making any repairs.
Fast, expert reoair at a fair price.
Steve is the man to ask for. He is very attentive and professional, I trust him with my car when I go here.
Very friendly, trustworthy people!
So helpful, have been going here since the first time RepairPal recommended it a year or so ago. Employees are always nice and go out of their way to help. Once even topped off my power steering and cleaned a leak even though they weren't responsible. The last thing I had done was take my 05 Accord in to diagnose the CEL. They spent a few days looking at the car to make sure their diagnosis eas correct and I ended up needing a new engine but they only charged me a minimum amount and let me keep my car on their lot while I tried to sell it. You can bet that I'll be taking my 17 Accord there for anything it needs.
Great customer service, efficient, thorough, friendly, and knowledgeable about my cars make and model