Close

Pleasant Car Care - Newton

charlie@pleasantcarcare.com
441 Watertown St
Newton, MA 02458 USA
View map and get directions
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
07:30
15:00
http://purl.org/goodrelations/v1#Saturday
CLOSED NOW
F
7:30am to 6:00pm
CLOSED NOW
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
7:30am to 3:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
Call now:
(617) 936-8049
119 Verified Reviews

Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 31 Years of Car Repair Experience
RepairPal Scorecard

Our team found Pleasant Car Care of Newtown to be the up and coming new kid on the block. Established in 2010 by Charlie Zlatkos, an ASE technician with over 23 years of automotive experience, starting in 1991 in Greece where he attended night classes at an automotive technical school. Charlie is providing ongoing training to his staff and has invested in the tools and equipment needed to professionally service and repair today's late model vehicles. They also offer a 36 month/36000 mile limited warranty for your peace of mind. To make getting your car serviced easier and more convenient shuttle service is offered, early bird drop off, and wireless internet on site.

Details

Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 31 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Welcome to Pleasant Car Care! We are a full service, automotive repair and maintenance shop serving the Metro West Boston area including the Arlington, Boston, Allston, Brighton, Cambridge, Brookline, Newton, Watertown and Waltham communities.

Our expert ASE trained and certified technicians have over 20 years of combined experience in order to handle all of your automotive repair needs and keep your vehicle in top operating condition.

A simple visit will convince you about what sets us apart from the rest. When it comes to brakes, suspension, engine diagnostics, and oil changes, We make sure to take the time to explain your specific car repair needs, consider options, and help you prioritize repairs.

Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts. We help you choose whatever part is right for your vehicle, taste and budget. Our Staff has worked for several foreign and domestic dealerships as well as independent repair facilities.

At Pleasant Car Care you can be assured that the work we perform is done right the first time and competitively priced. We provide smart advice to extend the life of your vehicle.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

117 Verified Reviews
5 stars
(90)
4 stars
(21)
3 stars
(4)
2 stars
(0)
1 star
(2)
by - Verified Customer March 08, 2017

It was excellent and it contributed a lot towards making me forget a not-so-good experience I had on a prior visit, in which the oil filter was not replaced during a lube service.

by - Verified Customer March 08, 2017

Charlie and crew are the best in town

by - Verified Customer March 10, 2017

Great service. Needed next day brake repair. He finished it in less time than expected. :)

by - Verified Customer March 02, 2017

Thank you!

by - Verified Customer March 09, 2017

Great service

Show more reviews
by - Verified Customer March 02, 2017

The staff was very respectful and clear about what was being repaired and why. They also vacuumed the inside of my car as a courtesy service, which was very appreciated.

by - Verified Customer March 08, 2017

Everyone here is so nice. I trust Charlie completely.

by - Verified Customer March 03, 2017

They just forgot to put a new sticker about the next oil change mileage and data. But it is a minor thing, otherwise they are great!

by - Verified Customer March 02, 2017

Well done!

by - Verified Customer February 23, 2017

Very friendly, prompt, trustworthy.

Show more reviews
by - Verified Customer March 06, 2017

Thanks for your help!

by - Verified Customer March 03, 2017

These guys are awesome and I will continue to go to them for anything I need!

by - Verified Customer February 27, 2017

Professional, courteous, and thorough

by - Verified Customer February 13, 2017

Excellent and Friendly service! Always a pleasure to come by!

by - Verified Customer February 20, 2017

It was excellent and my technician was Matt, the reason my car wasn't ready was because an unforeseen part issue arose not on their end but other then that every thing was excellent and service was great and Matt did a super job and my car feels like I'm driving a brand new car!

Show more reviews
by - Verified Customer February 20, 2017

Heard good things and was not disappointed. Friendly, respectful, thorough. I plan to return.

by - Verified Customer February 19, 2017

Love how easy you made it and saved $100+ over the Toyota dealership!!! Thank you!

by - Verified Customer February 17, 2017

Great!

by - Verified Customer February 17, 2017

These guys do great work and are so much cheaper than the dealer. They're my new go-to for all auto repairs.

by - Verified Customer February 17, 2017

The best shop in the area.

Show more reviews
by - Verified Customer February 12, 2017

05 Subaru GT had air filter and brake fluid replaced. Couldn't have been happier with the work and respect. The guys also hooked me up with a number for a new back windshield. Definitely will be bringing my car back here every time in the future.

by - Verified Customer February 06, 2017

Great!

by - Verified Customer January 27, 2017

Asked for an estimate online. Got a fast and accurate response. Paid exactly the same amount as it was estimated.

by - Verified Customer February 01, 2017

Thank you for the honesty, skill and speed! I will trust Pleasant Car Care with my cars for many years to come.

by - Verified Customer January 25, 2017

Excellent service!

Show more reviews
by - Verified Customer January 29, 2017

Honest, knowledgeable mechanics. Highly recommended.

by - Verified Customer January 12, 2017

The work was done very professional,they were very curdious and respectful.It was a great experiance and I would definitely recommend Pleasant Car Care to my family,friends and and anyone else that I come across that is looking for a great repair shop.

by - Verified Customer January 20, 2017

My 'elder' Toyota regained its' adolescence! They must have shot it full of some 'high octane' blend of 'caine, crank and 'roids.

by - Verified Customer January 20, 2017

Taken on time, always pleasant.

by - Verified Customer January 18, 2017

Received estimate for brake job, scheduled an appointment, work was done when scheduled. Vehicle stop very well so far.

Show more reviews
by - Verified Customer January 15, 2017

Friendly and trustworthy, work performed was good quality.

by - Verified Customer January 16, 2017

Excellent service and customer care.

by - Verified Customer January 05, 2017

My son brought our minivan in for repairs and the shop was good enough to drop him off for work nearby. The shop goes out of their way and it is appreciated!

by - Verified Customer January 03, 2017

The problem with the car was not easy to diagnose but it was figured out and fixed. Excellent job!

by - Verified Customer January 02, 2017

Very professional! Paid the quoted price, great people.

Show more reviews
by - Verified Customer December 26, 2016

Great service!

by - Verified Customer December 27, 2016

Quick and professional service. I recommend this shop to everyone

by - Verified Customer December 18, 2016

Great experience.Thanks!

by - Verified Customer December 20, 2016

Trusting

by - Verified Customer December 27, 2016

Excellent service, Extremely happy with the job they did in my car.

Show more reviews
by - Verified Customer December 18, 2016

As always, Charlie and his staff are outstanding. I wouldn't bring my car anyplace else.

by - Verified Customer December 22, 2016

Awesome work and awesome service.

by - Verified Customer December 19, 2016

I just went to get a new tire but the personnel was so friendly and helpful that I may start bringing my car in for regular repairs.

by - Verified Customer December 16, 2016

Excellent.

by - Verified Customer December 09, 2016

Overall the experience was great.

Show more reviews
by - Verified Customer December 02, 2016

The job was completed on time at a fair price!
It was a great experience.

by - Verified Customer December 06, 2016

Pleasant Car Care-Newton is the best. Our entire family uses them and almost every time I refer them someone says they already go there. Pretty great team.

by - Verified Customer December 11, 2016

Always above and beyond service.

by - Verified Customer December 04, 2016

Charlie and his team worked with me to do only the work that was necessary which kept it within my budget.

by - Verified Customer November 29, 2016

They know the value of their customers and do their best to keep them happy. Super nice guys!

Show more reviews
by - Verified Customer December 06, 2016

Love Pleasant Car Care. I'm scared to ever move because we have the first mechanics we've ever trusted. :)

by - Verified Customer December 01, 2016

While Charlie didn't catch the problem the first time, he fixed it to perfection the second time. I was very happy with the service.

by - Verified Customer November 29, 2016

I enjoy going to your shop because you take the time to explain why you're recommending services to be done on my car.
I'm always greeted with a smile and a hand shake and I don't feel like you're taking advantage of me; as a female. I'll be seeing you guys for a long time. Thank you again!

by - Verified Customer November 02, 2016

Best service.

by - Verified Customer December 04, 2016

Charlie and his staff were professional and informative as usual!

Show more reviews
by - Verified Customer November 30, 2016

Charlie and his team are terrific.

by - Verified Customer November 16, 2016

Excellent service, friendly and courteous.

by - Verified Customer November 14, 2016

The shop did everything they could for a very difficult problem which, in the end, could be solve only at the dealer's. But I will return to Pleasant St. for all my other auto issues in the future, for sure.

by - Verified Customer November 10, 2016

I had a great experience ! They were very welcoming.

by - Verified Customer November 13, 2016

I find that I have been treated nicer as a customer than any auto service place that I have frequented. That is the case every time I go there.

Show more reviews
by - Verified Customer November 02, 2016

Charlie is wonderful!

by - Verified Customer November 04, 2016

We love Pleasant Car Care and use them exclusively because they are honest and do a great job!

by - Verified Customer November 04, 2016

I found them very professional and nice, They did an excellent job with the repairs for my car and I expect to go back for other repairs my car may need.

by - Verified Customer November 03, 2016

Great work, great service, great people.

by - Verified Customer November 22, 2016

Charlie has been great! Although problem was not fixed one the first attempt he was willing to help me multiple times and I think finally my problem with the car is resloved.

Show more reviews
by - Verified Customer November 08, 2016

The personnel were great. Unfortunately, my car was totaled over the weekend, so I am now car-less!

by - Verified Customer September 21, 2016

Always great!

by September 21, 2016

Always a good place.

by - Verified Customer September 21, 2016

Prompt, helpful service.

by - Verified Customer September 20, 2016

Great service. friendly. Honest.

Show more reviews
by - Verified Customer September 20, 2016

Great.

by - Verified Customer September 19, 2016

No problems. Called to go over repairs needed first. Done quickly. Very pleasant.

by - Verified Customer September 19, 2016

Excellent, honest mechanical shop.

by - Verified Customer September 16, 2016

excellent!

by - Verified Customer September 15, 2016

The service is always friendly, thorough, and done in the same day. Great all around.

Show more reviews
by - Verified Customer September 13, 2016

The certified technician was able to fix my car in a timely manner and he was very professional.

by - Verified Customer September 12, 2016

Great service, find right problem, quick repair. Thank you.

by - Verified Customer September 12, 2016

Good work with no fuss. Charlie was knowledgeable, friendly, and helpful as always.

by - Verified Customer September 09, 2016

Fair, friendly, honest, and accommodating.

by - Verified Customer September 08, 2016

The technicians were not able to reset my airbag computer despite replacing the front sensors. They insisted I needed to replace an expensive computer part even though there was no damage to this module. Very disappointing.

Show more reviews
by September 06, 2016

I showed up right at closing time (5:55) and only Matt was there. I told him my car wouldn't start in the parking lot right down the street. He stayed late, changed out my battery and provided excellent service which saved me from having to Uber home!

by - Verified Customer September 03, 2016

Excellent service.

by - Verified Customer September 03, 2016

Most honest mechanics in the area that charge fair prices.

by - Verified Customer September 02, 2016

Very exceptional service!! Friendly staff and very accommodating to work around my schedule!

by September 02, 2016

Love working with Charlie and his crew, they are always professional and honest.

Show more reviews
by - Verified Customer July 28, 2016

Charlie and the folks at Pleasant Car Care are fabulous. I am always happy with the level of attention and great service I receive.

by July 25, 2016

Great service! Fast, reliable, friendly, affordable, would definitely recommend!

by - Verified Customer July 25, 2016

Sent in the car at 8:30, got it back by 2pm with car fluids replaced. Owners and employees are friendly and professional. They had 4 other cars being repaired that Monday morning. You know a busy shop's a good shop.

by - Verified Customer July 21, 2016

Really great experience. Started out with a phone call after my dealer told me I needed new wheel bearings and quoted me what I felt was a fairly high cost. I called Pleasant Car Repair and spoke to Charlie (the owner) and he said, first thing to do would be to validate that it really needed repair. He said he could take a look the next AM. I brought the car in and he put it on the lift and was able to verify the noise that the dealer heard. He took the time to explain to me the issue and what the repair entailed. He also had the parts ready so was able to complete the repair right there within a few hours. The cost came in significantly lower than the dealer quote. The shop also had a very comfortable, clean waiting room. Overall a great experience.

by - Verified Customer July 20, 2016

Very good experience. Friendly owner.

Show more reviews
by - Verified Customer July 19, 2016

Quickly repaired my headlight and got a sticker for my car great service.

by - Verified Customer July 18, 2016

Installed new spark plugs and cleaned fuel injection system.

by - Verified Customer July 14, 2016

Great customer service with reasonable price.

by - Verified Customer July 12, 2016

They found and fixed the problem very quickly, and it turned out to be MUCH less expensive than I feared.

by - Verified Customer July 11, 2016

The owner, technicians, and staff are extremely knowledgeable and courteous.

Show more reviews
by - Verified Customer July 09, 2016

Excellent customer service and fixed the car problem too! Very genuine and friendly.

by - Verified Customer July 06, 2016

The are good.

by - Verified Customer July 05, 2016

Easy, fast, and friendly!

by - Verified Customer July 05, 2016

Friendly & affordable service.

by - Verified Customer June 30, 2016

Very good.

Show more reviews
by - Verified Customer June 28, 2016

Efficient, friendly service as always.

by June 24, 2016

My most recent experience was not as good as my other experiences, I think I was upsold on the service and for an unknown reason my fuel efficiency dropped immediately after that service experience.

by - Verified Customer June 21, 2016

Paid for something and didn't fix it.

by June 21, 2016

Expensive and not good communication, work was not performed to my satisfaction.

by - Verified Customer June 17, 2016

The guys were all really fast with the work and all maintained very professional demeanors. At the same time, everyone was personable and helpful; no one seemed like they didn't want to be there which gave me a good feeling about the work being done on my truck. I put in for a quote for service online and within an hour, I had received a call and scheduled service that day (in fact, he told me to come down right then if I was free). Overall, it was a great experience and I plan to continue coming back whenever I need work done on my vehicle. Thanks again guys!

Show more reviews
by - Verified Customer June 13, 2016

Great! They are the nicest Guys around and explain everything that they are doing.

by - Verified Customer June 10, 2016

Mechanics are nice. Arranged for pick up and drop off. Did the job well. Reasonable prices.

by - Verified Customer May 31, 2016

Excellent.

by May 24, 2016

Excellent and friendly.

by - Verified Customer May 07, 2016

Charlie always manages to get my car right in no matter how busy he is. It is fixed in a very timely fashion. He is honest and a good businessman.

Show more reviews
by - Verified Customer May 04, 2016

Prompt, friendly, informative. Great for basic car maintenance.

by - Verified Customer April 25, 2016

This is now the only shop my entire family uses. Your professionalism, fast, thorough and honest work makes us feel as though we can trust you and the quality of your work.

by - Verified Customer April 12, 2016

Fantastic.

by - Verified Customer April 09, 2016

Fast; Not intimidating; Fair prices.

by - Verified Customer March 31, 2016

The owner, the guy from Greece is a wonderful person and I just wanted to mention this in the review. Definitely I found a place where to go and fix my car.

Show more reviews
by - Verified Customer March 30, 2016

Friendly, well priced, and timely!

by March 29, 2016

The man I spoke with was extremely nice, but a $900 brake job is a bit excessive. I won't be returning.

2 verified customers did not leave comments but provided these ratings:
by Chris
by Craig
Map
Get Directions to Pleasant Car Care - Newton
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners