Pleasant Car Care is the best auto repair shop I've ever used!
Clean garage. Was treated with courtesy. Answered questions promptly. Job done well (timing belt and water pump change). Overall good experience.
Thought I'd be spending hundreds on repairs, but only had to pay for labor because the repair was very simple.
Charlie is one of the fairest & most honest mechanics I've ever worked with. Being a female without a depth of knowledge of automobile repairs, he is great at fully explaining & physically showing me (pointing out) any repairs needed so I can fully understand the scope of the work. He also is very honest when it comes to telling you if a repair is really needed or if it is something proactive to think about in the future. I never feel 'robbed' by Charlie where I am paying for things I don't truly need to do. I also never feel taken advantage of, like I have in the past with other shops due to being a female with limited knowledge of auto repairs. I recommend Charlie thoroughly & have been using his shop for a few years now with zero complaints! See Charlie...you will not be disappointed!
I am an employee at Keyes North Atlantic and refereed by them, it was a great experience!
They're straight forward and they respected my willingness to do some work on my car myself, despite them not making a dime off of that. I've referred two friends there already.
We've been die-hard fans of Pleasant Car Care Newton for years now, since our old mechanic retired. Trust, Loyalty, and Service Excellence are key to our vendor relationships and, without fail, Charlie and his team have continuously met our expectations. We'll be with them until they retire-or we stop driving, by which time our son (already a fan) takes our place.
Great service. Needed next day brake repair. He finished it in less time than expected. :)
Good shop. Nice people. Excellent work. Slower than promised. Will return to them.
Charlie and crew are the best in town
It was excellent and it contributed a lot towards making me forget a not-so-good experience I had on a prior visit, in which the oil filter was not replaced during a lube service.
Everyone here is so nice. I trust Charlie completely.
Thanks for your help!
These guys are awesome and I will continue to go to them for anything I need!
They just forgot to put a new sticker about the next oil change mileage and data. But it is a minor thing, otherwise they are great!
The staff was very respectful and clear about what was being repaired and why. They also vacuumed the inside of my car as a courtesy service, which was very appreciated.
Professional, courteous, and thorough
Very friendly, prompt, trustworthy.
Heard good things and was not disappointed. Friendly, respectful, thorough. I plan to return.
It was excellent and my technician was Matt, the reason my car wasn't ready was because an unforeseen part issue arose not on their end but other then that every thing was excellent and service was great and Matt did a super job and my car feels like I'm driving a brand new car!
Love how easy you made it and saved $100+ over the Toyota dealership!!! Thank you!
These guys do great work and are so much cheaper than the dealer. They're my new go-to for all auto repairs.
The best shop in the area.
Excellent and Friendly service! Always a pleasure to come by!
05 Subaru GT had air filter and brake fluid replaced. Couldn't have been happier with the work and respect. The guys also hooked me up with a number for a new back windshield. Definitely will be bringing my car back here every time in the future.
Thank you for the honesty, skill and speed! I will trust Pleasant Car Care with my cars for many years to come.
Honest, knowledgeable mechanics. Highly recommended.
Asked for an estimate online. Got a fast and accurate response. Paid exactly the same amount as it was estimated.
My 'elder' Toyota regained its' adolescence! They must have shot it full of some 'high octane' blend of 'caine, crank and 'roids.
Taken on time, always pleasant.
Received estimate for brake job, scheduled an appointment, work was done when scheduled. Vehicle stop very well so far.
Excellent service and customer care.
Friendly and trustworthy, work performed was good quality.
The work was done very professional,they were very curdious and respectful.It was a great experiance and I would definitely recommend Pleasant Car Care to my family,friends and and anyone else that I come across that is looking for a great repair shop.
My son brought our minivan in for repairs and the shop was good enough to drop him off for work nearby. The shop goes out of their way and it is appreciated!
The problem with the car was not easy to diagnose but it was figured out and fixed. Excellent job!
Very professional! Paid the quoted price, great people.
Excellent service, Extremely happy with the job they did in my car.
Quick and professional service. I recommend this shop to everyone
Awesome work and awesome service.
I just went to get a new tire but the personnel was so friendly and helpful that I may start bringing my car in for regular repairs.
As always, Charlie and his staff are outstanding. I wouldn't bring my car anyplace else.
Always above and beyond service.
Overall the experience was great.
Love Pleasant Car Care. I'm scared to ever move because we have the first mechanics we've ever trusted. :)
Pleasant Car Care-Newton is the best. Our entire family uses them and almost every time I refer them someone says they already go there. Pretty great team.
Charlie and his team worked with me to do only the work that was necessary which kept it within my budget.
Charlie and his staff were professional and informative as usual!
The job was completed on time at a fair price!
It was a great experience.
While Charlie didn't catch the problem the first time, he fixed it to perfection the second time. I was very happy with the service.
Charlie and his team are terrific.
They know the value of their customers and do their best to keep them happy. Super nice guys!
I enjoy going to your shop because you take the time to explain why you're recommending services to be done on my car.
I'm always greeted with a smile and a hand shake and I don't feel like you're taking advantage of me; as a female. I'll be seeing you guys for a long time. Thank you again!
Charlie has been great! Although problem was not fixed one the first attempt he was willing to help me multiple times and I think finally my problem with the car is resloved.
Excellent service, friendly and courteous.
The shop did everything they could for a very difficult problem which, in the end, could be solve only at the dealer's. But I will return to Pleasant St. for all my other auto issues in the future, for sure.
I find that I have been treated nicer as a customer than any auto service place that I have frequented. That is the case every time I go there.
I had a great experience ! They were very welcoming.
The personnel were great. Unfortunately, my car was totaled over the weekend, so I am now car-less!
We love Pleasant Car Care and use them exclusively because they are honest and do a great job!
I found them very professional and nice, They did an excellent job with the repairs for my car and I expect to go back for other repairs my car may need.
Great work, great service, great people.
Charlie is wonderful!
Always a good place.
Prompt, helpful service.
Great service. friendly. Honest.
No problems. Called to go over repairs needed first. Done quickly. Very pleasant.
Excellent, honest mechanical shop.
The service is always friendly, thorough, and done in the same day. Great all around.
The certified technician was able to fix my car in a timely manner and he was very professional.
Great service, find right problem, quick repair. Thank you.
Good work with no fuss. Charlie was knowledgeable, friendly, and helpful as always.
Fair, friendly, honest, and accommodating.
The technicians were not able to reset my airbag computer despite replacing the front sensors. They insisted I needed to replace an expensive computer part even though there was no damage to this module. Very disappointing.
I showed up right at closing time (5:55) and only Matt was there. I told him my car wouldn't start in the parking lot right down the street. He stayed late, changed out my battery and provided excellent service which saved me from having to Uber home!
Most honest mechanics in the area that charge fair prices.
Very exceptional service!! Friendly staff and very accommodating to work around my schedule!
Love working with Charlie and his crew, they are always professional and honest.
Charlie and the folks at Pleasant Car Care are fabulous. I am always happy with the level of attention and great service I receive.
Great service! Fast, reliable, friendly, affordable, would definitely recommend!
Sent in the car at 8:30, got it back by 2pm with car fluids replaced. Owners and employees are friendly and professional. They had 4 other cars being repaired that Monday morning. You know a busy shop's a good shop.
Really great experience. Started out with a phone call after my dealer told me I needed new wheel bearings and quoted me what I felt was a fairly high cost. I called Pleasant Car Repair and spoke to Charlie (the owner) and he said, first thing to do would be to validate that it really needed repair. He said he could take a look the next AM. I brought the car in and he put it on the lift and was able to verify the noise that the dealer heard. He took the time to explain to me the issue and what the repair entailed. He also had the parts ready so was able to complete the repair right there within a few hours. The cost came in significantly lower than the dealer quote. The shop also had a very comfortable, clean waiting room. Overall a great experience.
Very good experience. Friendly owner.
Quickly repaired my headlight and got a sticker for my car great service.
Installed new spark plugs and cleaned fuel injection system.
Great customer service with reasonable price.
They found and fixed the problem very quickly, and it turned out to be MUCH less expensive than I feared.
The owner, technicians, and staff are extremely knowledgeable and courteous.
Excellent customer service and fixed the car problem too! Very genuine and friendly.
The are good.
Easy, fast, and friendly!
Friendly & affordable service.
Efficient, friendly service as always.
My most recent experience was not as good as my other experiences, I think I was upsold on the service and for an unknown reason my fuel efficiency dropped immediately after that service experience.
Expensive and not good communication, work was not performed to my satisfaction.
Paid for something and didn't fix it.
The guys were all really fast with the work and all maintained very professional demeanors. At the same time, everyone was personable and helpful; no one seemed like they didn't want to be there which gave me a good feeling about the work being done on my truck. I put in for a quote for service online and within an hour, I had received a call and scheduled service that day (in fact, he told me to come down right then if I was free). Overall, it was a great experience and I plan to continue coming back whenever I need work done on my vehicle. Thanks again guys!
Great! They are the nicest Guys around and explain everything that they are doing.
Mechanics are nice. Arranged for pick up and drop off. Did the job well. Reasonable prices.
Excellent and friendly.
Charlie always manages to get my car right in no matter how busy he is. It is fixed in a very timely fashion. He is honest and a good businessman.
Prompt, friendly, informative. Great for basic car maintenance.
This is now the only shop my entire family uses. Your professionalism, fast, thorough and honest work makes us feel as though we can trust you and the quality of your work.
Fast; Not intimidating; Fair prices.
The owner, the guy from Greece is a wonderful person and I just wanted to mention this in the review. Definitely I found a place where to go and fix my car.
Friendly, well priced, and timely!
The man I spoke with was extremely nice, but a $900 brake job is a bit excessive. I won't be returning.