Pleasant Car Care - Newton

✓ RepairPal Certified
441 Watertown St
Newton, MA 02458 USA
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7:30am to 6:00pm
7:30am to 6:00pm
7:30am to 6:00pm
7:30am to 6:00pm
7:30am to 3:00pm
7:30am to 6:00pm
7:30am to 6:00pm
Call now:
(617) 936-8049
51 Verified Reviews

Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 31 Years of Car Repair Experience
RepairPal Scorecard

Our team found Pleasant Car Care of Newtown to be the up and coming new kid on the block. Established in 2010 by Charlie Zlatkos, an ASE technician with over 23 years of automotive experience, starting in 1991 in Greece where he attended night classes at an automotive technical school. Charlie is providing ongoing training to his staff and has invested in the tools and equipment needed to professionally service and repair today's late model vehicles. They also offer a 36 month/36000 mile limited warranty for your peace of mind. To make getting your car serviced easier and more convenient shuttle service is offered, early bird drop off, and wireless internet on site.


Auto Repair Experience

  • Charlie Zlatkos, Owner
  • Established 2010
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technicians
  • 31 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair


  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Welcome to Pleasant Car Care! We are a full service, automotive repair and maintenance shop serving the Metro West Boston area including the Arlington, Boston, Allston, Brighton, Cambridge, Brookline, Newton, Watertown and Waltham communities.

Our expert ASE trained and certified technicians have over 20 years of combined experience in order to handle all of your automotive repair needs and keep your vehicle in top operating condition.

A simple visit will convince you about what sets us apart from the rest. When it comes to brakes, suspension, engine diagnostics, and oil changes, We make sure to take the time to explain your specific car repair needs, consider options, and help you prioritize repairs.

Our independent status allows us to choose either Original Equipment (OE) or Aftermarket parts. We help you choose whatever part is right for your vehicle, taste and budget. Our Staff has worked for several foreign and domestic dealerships as well as independent repair facilities.

At Pleasant Car Care you can be assured that the work we perform is done right the first time and competitively priced. We provide smart advice to extend the life of your vehicle.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

51 Verified Reviews
by - Verified Customer December 06, 2016

Excellent service, friendly and courteous.

by - Verified Customer December 06, 2016

The shop did everything they could for a very difficult problem which, in the end, could be solve only at the dealer's. But I will return to Pleasant St. for all my other auto issues in the future, for sure.

by - Verified Customer December 06, 2016

I had a great experience ! They were very welcoming.

by - Verified Customer December 05, 2016

I find that I have been treated nicer as a customer than any auto service place that I have frequented. That is the case every time I go there.

by - Verified Customer December 02, 2016

Charlie is wonderful!

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by - Verified Customer December 02, 2016

We love Pleasant Car Care and use them exclusively because they are honest and do a great job!

by - Verified Customer December 02, 2016

I found them very professional and nice, They did an excellent job with the repairs for my car and I expect to go back for other repairs my car may need.

by - Verified Customer December 02, 2016

Great work, great service, great people.

by - Verified Customer December 02, 2016

Charlie has been great! Although problem was not fixed one the first attempt he was willing to help me multiple times and I think finally my problem with the car is resloved.

by - Verified Customer December 02, 2016

The personnel were great. Unfortunately, my car was totaled over the weekend, so I am now car-less!

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by - Verified Customer September 21, 2016

Always great!

by September 21, 2016

Always a good place.

by - Verified Customer September 21, 2016

Prompt, helpful service.

by - Verified Customer September 20, 2016

Great service. friendly. Honest.

by - Verified Customer September 20, 2016


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by - Verified Customer September 19, 2016

No problems. Called to go over repairs needed first. Done quickly. Very pleasant.

by - Verified Customer September 19, 2016

Excellent, honest mechanical shop.

by - Verified Customer September 16, 2016


by - Verified Customer September 15, 2016

The service is always friendly, thorough, and done in the same day. Great all around.

by - Verified Customer September 13, 2016

The certified technician was able to fix my car in a timely manner and he was very professional.

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by - Verified Customer September 12, 2016

Great service, find right problem, quick repair. Thank you.

by - Verified Customer September 12, 2016

Good work with no fuss. Charlie was knowledgeable, friendly, and helpful as always.

by - Verified Customer September 09, 2016

Fair, friendly, honest, and accommodating.

by - Verified Customer September 08, 2016

The technicians were not able to reset my airbag computer despite replacing the front sensors. They insisted I needed to replace an expensive computer part even though there was no damage to this module. Very disappointing.

by September 06, 2016

I showed up right at closing time (5:55) and only Matt was there. I told him my car wouldn't start in the parking lot right down the street. He stayed late, changed out my battery and provided excellent service which saved me from having to Uber home!

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by - Verified Customer September 03, 2016

Excellent service.

by - Verified Customer September 03, 2016

Most honest mechanics in the area that charge fair prices.

by - Verified Customer September 02, 2016

Very exceptional service!! Friendly staff and very accommodating to work around my schedule!

by September 02, 2016

Love working with Charlie and his crew, they are always professional and honest.

by - Verified Customer July 28, 2016

Charlie and the folks at Pleasant Car Care are fabulous. I am always happy with the level of attention and great service I receive.

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by July 25, 2016

Great service! Fast, reliable, friendly, affordable, would definitely recommend!

by - Verified Customer July 25, 2016

Sent in the car at 8:30, got it back by 2pm with car fluids replaced. Owners and employees are friendly and professional. They had 4 other cars being repaired that Monday morning. You know a busy shop's a good shop.

by - Verified Customer July 21, 2016

Really great experience. Started out with a phone call after my dealer told me I needed new wheel bearings and quoted me what I felt was a fairly high cost. I called Pleasant Car Repair and spoke to Charlie (the owner) and he said, first thing to do would be to validate that it really needed repair. He said he could take a look the next AM. I brought the car in and he put it on the lift and was able to verify the noise that the dealer heard. He took the time to explain to me the issue and what the repair entailed. He also had the parts ready so was able to complete the repair right there within a few hours. The cost came in significantly lower than the dealer quote. The shop also had a very comfortable, clean waiting room. Overall a great experience.

by - Verified Customer July 20, 2016

Very good experience. Friendly owner.

by - Verified Customer July 19, 2016

Quickly repaired my headlight and got a sticker for my car great service.

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by - Verified Customer July 18, 2016

Installed new spark plugs and cleaned fuel injection system.

by - Verified Customer July 14, 2016

Great customer service with reasonable price.

by - Verified Customer July 12, 2016

They found and fixed the problem very quickly, and it turned out to be MUCH less expensive than I feared.

by - Verified Customer July 11, 2016

The owner, technicians, and staff are extremely knowledgeable and courteous.

by - Verified Customer July 09, 2016

Excellent customer service and fixed the car problem too! Very genuine and friendly.

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by - Verified Customer July 06, 2016

The are good.

by - Verified Customer July 05, 2016

Easy, fast, and friendly!

by - Verified Customer July 05, 2016

Friendly & affordable service.

by - Verified Customer June 30, 2016

Very good.

by - Verified Customer June 28, 2016

Efficient, friendly service as always.

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by June 24, 2016

My most recent experience was not as good as my other experiences, I think I was upsold on the service and for an unknown reason my fuel efficiency dropped immediately after that service experience.

by - Verified Customer June 21, 2016

Paid for something and didn't fix it.

by June 21, 2016

Expensive and not good communication, work was not performed to my satisfaction.

by - Verified Customer June 17, 2016

The guys were all really fast with the work and all maintained very professional demeanors. At the same time, everyone was personable and helpful; no one seemed like they didn't want to be there which gave me a good feeling about the work being done on my truck. I put in for a quote for service online and within an hour, I had received a call and scheduled service that day (in fact, he told me to come down right then if I was free). Overall, it was a great experience and I plan to continue coming back whenever I need work done on my vehicle. Thanks again guys!

by - Verified Customer June 13, 2016

Great! They are the nicest Guys around and explain everything that they are doing.

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by - Verified Customer June 10, 2016

Mechanics are nice. Arranged for pick up and drop off. Did the job well. Reasonable prices.

by - Verified Customer May 31, 2016


by May 24, 2016

Excellent and friendly.

by - Verified Customer May 07, 2016

Charlie always manages to get my car right in no matter how busy he is. It is fixed in a very timely fashion. He is honest and a good businessman.

by - Verified Customer May 04, 2016

Prompt, friendly, informative. Great for basic car maintenance.

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by - Verified Customer April 25, 2016

This is now the only shop my entire family uses. Your professionalism, fast, thorough and honest work makes us feel as though we can trust you and the quality of your work.

by - Verified Customer April 12, 2016


by - Verified Customer April 09, 2016

Fast; Not intimidating; Fair prices.

by - Verified Customer March 31, 2016

The owner, the guy from Greece is a wonderful person and I just wanted to mention this in the review. Definitely I found a place where to go and fix my car.

by - Verified Customer March 30, 2016

Friendly, well priced, and timely!

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by March 29, 2016

The man I spoke with was extremely nice, but a $900 brake job is a bit excessive. I won't be returning.

1 verified customer did not leave comments but provided this rating:
by Craig
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