I found them to be very thorough, and I would use them again.
Professional, helpful, knowledgeable, clean shop! Very satisfied with the work performed.
Tires needed to balancing. Shop performed an inspection and guided me through what was wrong.
Very polite and professional. I would recommend my other people to this auto shop.
The staff is very professional.
Good techs, the best equipment!
Ed and his able staff have earned our trust. They are thorough, competent, efficient and fair.
Always very friendly and helpful.
5 Stars Excellent. More than expected.
Everything went fine. People are courteous and helpful.
If you want to find out what's wrong with your auto. this is the place to go !!
I could not be happier with the service at Platt's. My car is running great and the help running me around while it was being repaired was much appreciated. Great shop and I will recommend you to everyone!
I would return.
It's very good services!!!
Fixed what was needed in a timely manner.
Simple enough service to replace a tire but very nice family and service.
Very thorough and professional.
Got a flat on a rental car while on vacation. Everyone was helpful and charming.
Great service and and very knowledgeable.
My experience was very good. Owner was very pleasant, explained everything to me and my car was ready when promised.
Will go back again.
very detailed.....would prefer being asked first since inspecting takes up time i could have applied to other things.
It was good and would refer people to you if anyone asked for a place and it is close to where I live.
Keep up the good job and I'll keep smiling.
Performed more work than originally planned and took longer than planned.
Very accommodating and understanding. I was very far from home and Ed opened up the shop at a time that they were closed while I waited an hour for my ride to come.
Was very comfortable dealing with the service provider.
Ed and his team at Platt's Performance are courtesy, professional, knowledgeable and awesome. Ed, the owner, is involved with your car from the moment it is looked at to the end of the repair. He truly understands the customer needs and the mechanics of your automobile. I highly recommend this shop.
The best service I ever had!
I was impressed with the detailed analysis of the vehicle and that the information was also provided to me.
If the shop was open on Saturday's I would do more business.
I took my car into Platt's after having been at the dealer, who could not get the needed part for at least a week (and they ordered additional parts that were not needed.). Platt's was able to get the part the next day and installed it. I feel they are honest and trustworthy.
It was as usual they did honest work!
Received a real professional job both in the explanation of the work that needed to be done. And the email they send to show me the area that needed to be worked on. Seeing is believing and that was important to me before I gave my go ahead. The detail received both before and after was extraordinary base on other place that I frequented in the past when dealing with my car!
Very thorough and professional.
Very happy with this shop.
My car is always repaired properly the first time. Ed explains all the repairs prior to starting them. I enjoy my experience at Platts.
Courteous service reasonable price. Everything was explained well. Happy with the work. Will go back.
I was skeptical at first, as anyone would. especially a single woman. However after I trusted them with my first car, I took my 2nd car there as well. and continue to have trust in their service and recommendations..
It's my first at this shop and they performed full analysis of the car and provided the details with photos with suggestions. They identified some of the issues that were overlooked by other shop and price is competitive. Overall I am satisfied with the quality of work and their friendly and honest service.
This is awesome place with good knowledgeable people. Their technical skills and commitment is very good. I strongly recommend this to everyone.
Excellent as always!
Quality of the service was excellent. The team was highly attentive and professional.
They met my expectations!
They do good work!
Platt is a quality shop good knowledgeable mechanics. Ed stands out and sets the tone. He makes you feel comfortable that he can fix your car correctly with no short cuts.
Very professional staff, both in the office and garage. Quality workmanship!
Great customer service, and great work!
Quality work performed. Very thorough.
Very professional, great knowledgeable staff.
Work done as promised.
The team performed work agreed to and provided review of upcoming items that will need attention.
Very good mechanics.
Very pleased. Waiting for Ed to come up with a remedy for my brake pedal. I trust them with my 55 Chevy. First impression was positive.
My issue was that I made an appointment for something simple and my car was there much, much longer than expected because they were 'busy'. Why make an appointment if you can't have your vehicle back in a timely manner.
I just moved into the area and had received postcard in the mail. When my car was making noises that sounded like trouble I stopped by. Ed immediately went for test drive and diagnosed primary problem /front brakes. Drove me home and called me about the problem.
Like most of us I took my car for inspection almost at the end of the month. It failed because of some engine situation. They gave me a pamphlet with the name of a few repair shops inside.
OK but expected car sooner.
Only problem I have is when you find another problem you should call while car is on lift so I can OK work without you taking car off lift and then back on later if work can be done then seems to waste to much time on your part moving thing around.
Ed and his employees are the most professional experienced mechanics I know. I recommend everyone try Platt's Performance Plus to experience their services.
Being a recent resident of Monroe, I was pleased to find an auto shop that handled my vehicles with the same care and attention I gave them and also at a good rate.
Best of best shop!
I was happy with the service I received.
Excellent! Highly Recommended!
Excellent shop. Very professional!
Knowledgeable, friendly and fair!
Work done correctly and on time.Very knowledgeable crew and owner.
The repairs are always guaranteed. I like the service checkup when you have an oil change.
Did the work that was asked. Also did a free inspection of possible maintenance needs. Advices on findings and did additional services as per customer.
Very thorough & excellent service.
Very professional & had pictures & proof of the problem.
Excellent job, a little expensive.
My car could not have broke down near a better garage. Despite being stuck, Platt's were straight shooters and completely transparent. They made certain the right repair were done not only for my benefit but their own as they have an unmatched warranty on their work. Pricing is competitive but the value lies in guaranteeing their work for 3 years.
Very thorough and professional.
Very happy with the service provided.
Excellent repair work and customer service!! I never go anywhere else!
They always do a great job. They pride themselves in doing quality work.
Knowledge, courteous, fast service & upfront.
You guys do a great job. Professional and pay attention to details.
Excellent work done always
This was my second visit to your shop. It was for a repair that required a part that had to be shipped. I have been very impressed and satisfied with the quality of the service I received on my car and with the people I have dealt. Platt's is efficient,timely and provided personal attention beyond my expectations. My car which is eight years old now runs like it just came out of the showroom!!!!!
Thanks for giving me a safe car to ride in. I know I will get to any place I need to go.
Very friendly and professional staff. This was our first time here.
very good service!
Helped us out...was a complicated situation.
Once again, I got an honest analysis of my vehicle. Was not pressured into doing anything I did not want to do at this time. Very honest and fair with the service that is necessary for the upkeep of my vehicles.
Platt's does good work at a fair price.
The most honest and reliable service I've ever had.
Done as expected.
Ed, Derek, Gerard, and the Platts team do exceptional work; very thorough and thoughtful, and always take the time to help me understand what the issue is, why it might have happened, and how to remedy it, as well as providing options or interim solutions.
Straightforward in the estimation and assessment. Fixed the electrical problem involving horn and cruise control.
Job was completed correctly.
Very helpful and friendly.
Great - Ed and his staff looked over my car and addressed the problems.
Platt let me have my car towed in for a broken axle. They repaired it the same day which saved me from getting a rental car.
Friendly, excellent service and excellent work.
Thorough and friendly.
I've always get prompt and professional services. Totally satisfied, my vehicle performs just as or better than when it was brand new. Never had to return dissatisfied.
I rely on Ed Platt's experience to accurately diagnose vehicle problems and feel confident in the quality of service/repairs.
I had extensive repairs done to my car. They were very much needed as I do have an older car. After the repairs, I noticed a big difference in how the car drove. It was quieter and smoother. I also bought new tires.
The work was done well and fast.
Ed has always been great!
Very professional. My car feels great.
It was OK.
Work was done professionally and quickly. Issues and repair work were explained clearly.
Needed services and repairs; to date, very satisfactory.
Great service, good price!
Excellent, precise, caring service.
Did a great job on brakes, no hidden prices as the bill came out to be exactly what the estimate had stated. Drove me home while my car was being worked on. Overall great experience.
Very through and professional.
Professional service---complete safety check performed, road tested vehicle, provided report of service preformed as well as potential problem areas.
Top of the line, better then dealer service!!!
Awesome service and remarkable staff. Always a pleasure doing business with such a caring and reliable company. It's the only place I trust.
In and out quickly.
Very thorough & quality repair.
The expertise of the staff was very impressive.
Fair, honest, and explains all problems.
Ed got my jeep in and out in no time! I had a short amount of time to have my jeep serviced & he made sure I was back on the road in no time!
Excellent people around us.
I got a really high price ($1,100 parts and labor for a 5 hr job, parts were less than $300), so I did not have work done here, but everyone, especially Ed and his son, were super courteous and helpful. and what they said I needed was what I actually needed after my own mechanic looked at the car. They seem honest, though out of my price range...
They do excellent work.
The workers were very friendly and appeared knowledgeable but it was a little expensive.
I trust them.
I was treated fairly and work was done quickly.
Great service and great mechanics.
I always receive prompt, courteous and good service.
They explain what repairs are needed and why, in a manner that I can understand. Staff is very friendly.
Expensive, I feel the owner has no customer service skills.
Friendly and service was done quickly.
They are honest; good workmanship.
Ed Platt was up front with the work that needed to be done to my 1937 Chevy pickup, his mechanics were professional and knew what to do.
Excellent service. Great customer friendliness.
They are very knowledgeable.
Better than average.
Good service & friendly.
Request for estimate not given.
Great service an quality.
They let you know what has to be done immediately and what can wait for your next service
The people at the shop are nice they did repairs I know the car needed but never pin pointed the real problem, more expensive then my normal shop.
Professional, courteous, service at a reasonable price.
I experienced good service.
Good work but expensive as things are fixed before they are totally broken.
They seem knowledgeable and reasonable with recommended work.
Very nice guy and what he said he would fix he did fix.
Platt's does great work but they charge a very high hourly rate. The quality of work is typically first class.
Knowledgeable staff and thorough service. The ability to have a car drop me off at work and pick me up to retrieve my car is really helpful.
The service was excellent and very professional, clean, price is right. I would recommend Plattt's auto repair to anyone.
I thought the cost was high.
Very good customer service.
I am always happy with the service.
Competent and reasonably priced.
Good service fair price. Car ready when promised.
Great service, they warranty their work, and have experienced staff.
I felt that I was over charged for parts.
Pleasure to deal with. Ed and all his employees are professional, courteous, knowledgeable and they really care about the customer...something you often don't find these days with other auto repair businesses.
I like their efficiency and they don't recommend unneeded repairs.
Very professional and accommodating.