Platinum Automotive

✓ RepairPal Certified
532 South Steptoe
Suite 110
Kennewick, WA 99336 USA
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CLOSED NOW
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8:00am to 5:00pm
CLOSED NOW
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8:00am to 5:00pm
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
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Closed
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8:00am to 5:00pm
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8:00am to 5:00pm
Call now:
(509) 877-9528
28 Verified Reviews

Auto Repair Experience

  • Robert Van Slycke, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 32 Years of Car Repair Experience
RepairPal Scorecard

Platinum Automotive was established in 2001. Over the years Platinum Automotive has established a reputation for providing service that is professional, fairly priced, honest, and timely. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified shop features an experienced team led by an ASE certified Master Technician. This team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from advanced computer and electrical diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They offer a 36-month / 36,000-mile warranty for your peace of mind.

Details

Auto Repair Experience

  • Robert Van Slycke, Manager
  • Established 2012
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 32 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Senior Discount
  • Service Guarantee
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

27 Verified Reviews
5 stars
(21)
4 stars
(5)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer December 27, 2016

Wonderful Customer Service! Robert, Nate and all the guys go above and beyond any expectations you can have for a mechanic. They try their best to work with you and provide not only the most reasonable prices but the most outstanding customer service I have ever had. I was stranded at home recently and they went out of their way to assist me. I also want to give a Special Shout Out to Nate at Platinum Automotive who reached out to Scott & Ben at Meyers Auto Tech in working together to help me when my Starter went out and putting Me, the customer before the profit. You Guys are Great. Thank You, M. Lomeli

by - Verified Customer December 26, 2016

It's great to have a very good auto shop that will always give the right repair on my vehicle.

by - Verified Customer December 11, 2016

Highly recommend this auto repair. Already referred them to a couple of friends.

by - Verified Customer November 22, 2016

Great service!

by - Verified Customer November 21, 2016

Great price. Great service. Pleasure to do business with them!

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by - Verified Customer November 15, 2016

Platinum always over delivers. They stand out in their industry.

by - Verified Customer September 09, 2016

Excellent service as always.

by - Verified Customer September 08, 2016

Quick turnaround, with great customer service.

by - Verified Customer September 07, 2016

The staff are great, they make me feel like I'm an old friend whenever I'm in there.

by - Verified Customer September 01, 2016

I hadn't been to this shop before. I went to the Pasco location last time.

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by - Verified Customer August 23, 2016

They were very helpful in what needed to be done to my truck.

by - Verified Customer August 18, 2016

It was very good.

by - Verified Customer August 17, 2016

We take all of our vehicles from our company there and they have done a great job. They take them spare of the moment and get them finished quickly.

by - Verified Customer August 12, 2016

Great shop. Performed a vehicle inspection and gave us a comprehensive list of repairs and priorities to complete them.

by - Verified Customer June 17, 2016

I HAVE RECOMMENDED THIS SHOP!

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by - Verified Customer June 09, 2016

I went to them to ensure that an older vehicle I inherited was safe to drive and not leave me stranded. They checked out the entire vehicle and quoted repairs that I had requested and those that they recommended being done. They also quoted optional changes/repairs for future reference. I knew from previous experience with them that I would get an honest estimate and honest advice.

by - Verified Customer June 06, 2016

Professional and honest!

by - Verified Customer May 13, 2016

The guys there are awesome! Great customer service!!!

by - Verified Customer April 26, 2016

Very friendly staff and quick service.

by - Verified Customer April 18, 2016

Fast service!

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by April 18, 2016

Paying attention to "details" would be great.

by - Verified Customer March 31, 2016

Like all my experiences so far with Platinum Automotive, my most recent repair was handled quickly and correctly at what I consider a very fair price. The new location is convenient for me and the facility is top notch.

by - Verified Customer February 26, 2016

Great customer service.

by - Verified Customer February 12, 2016

Knowledgeable staff and they got me in and out right away.

by - Verified Customer January 22, 2016

Job well done!

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by - Verified Customer November 13, 2015

Always finding ways to assist and take care of my car.

by - Verified Customer September 25, 2015

Everyone at platinum is always friendly and knowledgeable about your needs and make sure that you are comfortable with what they are telling you. They also make sure that if there are multiple things needing to be fixed they let you know which is the most important to fix thus keeping within your budget. I would give an A+ for time cost and ability.

1 verified customer did not leave comments but provided this rating:
by Jerry
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