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Pine Forest Automotive Center

6809 Pine Forest Rd, Pensacola, FL 32526 Map & directions

Call Now: (850) 851-0346

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About Pine Forest Automotive Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Pine Forest Automotive Center has been a member of the Pensacola community since 1987. This RepairPal Certified shop recently won the 2014 "Best of the Bay" Best Automotive Service Shop. This commitment to customer service and the community was apparent in our unbiased review of their most recent customers who described this team as pleasant, courteous, honest, and quality. The facility features a team of experienced professionals who take the time to attend the ongoing training that is needed to help ensure they are up to the task of servicing and repairing your modern vehicle. This training, coupled with the right tools and computer diagnostic equipment make this location capable of repairs ranging from minor and major mechanical repairs, to advanced computer diagnosis, to tires and wheel alignment, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

AAA approved auto repair facility. Family owned and operated in the same location for over 25 years, 1/4 mile north of the fairgrounds. ASE Master technician on staff. Quality repairs and exceptional customer service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Free Inspection Heated Waiting Room Military Discount
Service Guarantee Shopping Nearby Towing Warranty Accepted
Wireless Internet

Customer Reviews 25 verified reviews (26 total)

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Pine Forest Automotive Center
Verified Customer
June 30, 2014

Last year they did a bunch of work on my wife's vehicle and I'm very happy with it and no issues. I had an issue with the tailgate on my truck, and they got it resolved.

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Pine Forest Automotive Center
Verified Customer
June 28, 2014

They just seemed to do a good job. They search our equipment. If they found anything wrong they call us and ask us what they want us to do. We get coupons in the mail and when we go we get a discount on a repair service or maybe just an oil change. They have a military discount and they are very convenient.

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Pine Forest Automotive Center
Verified Customer
June 27, 2014

I made it down there and they fixed it. There was no beating around the bush. They said what they were going to do and meant it. I was completely satisfied.

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Pine Forest Automotive Center
Verified Customer
June 29, 2014

I went in for an A/C check that should have taken an hour and I was there for two to three hours. Also the price they gave me was different, a lot higher, than the actual Acura dealership charged me. The quote they gave me was higher.

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Pine Forest Automotive Center
Verified Customer
June 25, 2014

I liked the boy Adam. I don't know what's happen to him. Adam always gave me good service. He would always call me when I needed oil changes or whatever. It's a good place to shop. I've only had one oil change since he's not working there.

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Pine Forest Automotive Center
Verified Customer
June 23, 2014

My friend next door recommended them and my friend across the street goes there. I am very happy with what they do.

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Pine Forest Automotive Center
Verified Customer
June 23, 2014

They did what they said they were going to do in a timely manner.

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Pine Forest Automotive Center
Verified Customer
June 22, 2014

They were pretty quick but I had previous issues with them on things I did not sign off on. I had taken my car in for another service for an oil change on their descretion but it wasn't time for it.

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Pine Forest Automotive Center
Verified Customer
June 21, 2014

The price was a little bit high. The service was good. The cost of the repair was high.

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Pine Forest Automotive Center
Verified Customer
June 20, 2014

Some of them are really good, but some of them are not exceptional. Like one time they tried to take me for some repairs I didn't need. They didn't tell me I had a door replaced and it was a different color than my car. They then tried to charge me to replace it. It's the little things like that that irritate me.

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Pine Forest Automotive Center
Verified Customer
June 17, 2014

No one is perfect. I like going there, they are courteous. They are very pleasant to talk to.

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Pine Forest Automotive Center
Verified Customer
June 14, 2014

They are very good and they have good customer service. I like them. They do their job. They do a good job on their vehicles.

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Pine Forest Automotive Center
Verified Customer
June 12, 2014

I would tell them that they might overcharge, their pricing is a little too high. They do good work, they do try to get you to have them do more work than what is needed.

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Pine Forest Automotive Center
Verified Customer
June 10, 2014

Honest service.

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Pine Forest Automotive Center
Verified Customer
June 09, 2014

I thought that they were very courteous, I am very knowledgeable about cars and they weren't offended when I talked to them like a mechanic. Every time I have work done they explain the work, how much it will cost and they will not try to get me to get work done that doesn't need to be done.

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Pine Forest Automotive Center
Verified Customer
June 09, 2014

The work that I had done was done not to my satisfaction. I was expecting a better situation. I now have another problem as a result of that situation that I haven't been back to them for.

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Pine Forest Automotive Center
Verified Customer
June 08, 2014

I've been doing business with them for fifteen years and I have always been satisfied. I get quality work done in a timely manner at a fair price.

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Pine Forest Automotive Center
Verified Customer
June 04, 2014

Fast, great service, honest pricing.........

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Pine Forest Automotive Center
Verified Customer
June 02, 2014

Grease marks left on my visor..drivers side.

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Pine Forest Automotive Center
Verified Customer
May 30, 2014
Pine Forest Automotive Center
Verified Customer
May 24, 2014

Wonderful customer service and great quality.

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Pine Forest Automotive Center
Verified Customer
May 23, 2014

Felt like I could trust the shop.

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Pine Forest Automotive Center
Verified Customer
May 22, 2014

Very satisfied with the service.

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Pine Forest Automotive Center
Verified Customer
May 22, 2014

Very nice to have honest people working here to care for customers cars and trucks. Triple A comes into play as well. A very friendly staff.

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Pine Forest Automotive Center
Verified Customer
May 18, 2014

Customer service sucked.

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Pine Forest Automotive Center
July 07, 2014

Brought my car to Pine Forest Automotive today. Drop off was quick and easy, and they called me a diagnosis within an hour. The repair cost was reasonable, and the service was great. Jay took great care of my ride!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(850) 851-0346

Auto Repair Experience

  1. Ernie Angeles, Manager
  2. Established 1987
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 58 Years of Car Repair Experience