It was a good experience
I had a fantastic experience and I will continue to come back for any car needs I have.
Phil's does a great job for us and has for years...it is a good thing because I think the cost of auto repair is very expensive. But that being said - we will always take our work to them!
I trust taking my car to Phil's over anyplace.
Had the rear- view come off after a hard bump. I put it back on. Went to the shop and the guy at the front desk took care of it. Tightened it for me. I was scared of breaking it from the glass window.
Nice employees and clean nice shop. Will be back again no question about it.
Very helpful and accommodating.
The team was experienced and friendly. They explained the problems and heard my concerns and questions.
Phil's Auto Tech's are experienced and know what to do.
Willing to give me a ride home or pick me up.
Phil's always does a fantastic job. I have been a happy customer for several years now. I like the personal touch and how they keep you informed throughout the process!
Some work needed to be done before an out of town trip. Time was short but the repairs were done timely. Many thanks to Mike for going above and beyond to 'make it happen '. As a 20 year customer, pleased as usual with the service.
John and the shop did excellent with explaining the work that needed to be done. After a week it is running great and all problems seemed to be addressed. I will be returning to Phils soon for work on my Jeep. Thank you John and the rest of the shop for doing great work within my budget.
I had to bring my car back for a bit of an oil leak; however, I needed to have the car serviced anyway. Overall, I was satisfied with the work done.
Although it took longer than anticipated and a couple of tries to pass emissions, they make it right. After the truck failed emissions the first time. They took care of further testing and returned the truck to my shop when finished.
Very Satisfied - Thank you
Everything was fine. The waiting area was pleasant and comfortable. Coffee was available along with some snacks. It was overall a good experience.
Took care of my car by holding it inside facility
I found Phils about 2 months ago and have taken in my truck 2 different times, both times I have been extremely happy with the quality of service and price!
Extremely satisfied with the wonderful customer service and work done on my Jeep. Hit a few road blocks but not by anyone's fault so they offered me the service vehicle while mine took a bit longer. They went above and beyond!
Phil's saved me from buying a mechanically awful car and Jon was clear and polite through the process. In addition on this repurchase inspection they provided an actual report showing what they did where in contrast I've had other chain companies (Monro) perform a pre-purchase and they just kind of look at it randomly and write a blurb on the service ticket. And I'm from out of town to Phil's, and they treated me as a returning customer. Good
I took my other car there after getting an estimate of almost 5k from the dealership, all the car needed was an alignment .
As usual phill,s is good shop to go to
Every time I take my vehicle to Phil's, I know that my service will be done correctly and I will not be overcharged. Thank you, Phil and team for running a shop that I can trust!
The mechanic replaced a cam sensor. I drove the car a few blocks away and it died. I drove it back to the shop. The mechanic installed the other cam sensor. And it works great! Evidently the car wants both sensors replaced at the same time.
Overall everything was done good.
It's was helpful
The service was to my satisfaction, as always, regarding services performed.
Completed work & explained upcoming work needed.
I was pleased with the expediency... I thought it would take 2 days at least and I got a 'it's done' call the same afternoon of the day I dropped off the car.
Very professional and friendly staff.
They are very professional, and don't feel pushy at all.
Very grateful for the work performed for me. Thank you!
The work was fine
Thanks for fixing our vehicle.
Despite having put off bringing my car in for routine maintenance for several months, the guys at Phil's were welcoming and very efficient in going over my car, and frankly the work they had done previously was so good, very little extra work was needed on my vehicle. They were thorough and expeditious and my car was done and ready ahead of the time they estimated. Without question, Phil's Pro Auto is the best auto shop I've ever done business with and I would highly recommend them to anyone needing work on their vehicle or just to keep it in optimum running condition.
They did an excellent job
Everyone at the shop is always great!
The professionals at Phil's Pro Auto did an excellent job repairing the transmission and differential on my Subaru Outback. They have an attention to detail, and were thorough. I know Phil's will treat my vehicles like their own.
The vehicle was towed in for a diagnostic analysis to determine it repairs were appropriate for the age and condition of the vehicle. They did an overall analysis explaining in detail what needed to be done immediately and what could be deferred. John also made a comparison of cost of replacement of a similar vehicle to repairing this one. With that information it was decided not to repair the current vehicle but replace it. Phil's was then helpful in assisting with storing and removing the vehicle.
Plan to use Phil's Auto. No longer going to Honda because I don't trust them. Phil's Auto did a great job!
I'll be back!
I have trusted, and will continue to trust, the team at Phil's to take care of my nearly 20 year-old vehicle like it was their own. I am a huge fan of Phil and his entire team.
Good open honest communication. What else is there to say.
This was my third time in as a customer... previously had an alternator replaced on another vehicle and I had you do my used car inspection ... in addition to the $600 worth of fluid services I was having done i asked if you could live the drivers door hinge and simply rehang a wide under the drivers side seat. I was shocked at the $53 charge and claim of diagnostics. To me it was a blatant gouge and it really felt like my business wasn't valued. $53? To lube a hinge? We eventually settled for $25. I think any other place would be like ... hey it's a repeat customer.... no worries on that lubed hinge. It's short sighted service.
Fix the problem and my car never ran better.
Very simply the most trustworthy shop I've used in my 63 years. Highly recommended.
I received an original quote for work that after some digging was found to be overpriced. When I asked about it, I was told that he read the quote wrong and it was $300 less. Thought maybe he was trying to stick it to me. If I come back, I'm doing my homework.
Service is always good
Mike was very friendly & explained everything to me so I could understand.
Jon is very helpful and addressed my isuue timely
Excellent service. Mike is the best!
Always the friendliest and the best
The experience was great, as usual.
Thanks for your good service.
I believe Phil's Pro Auto Service is honest and trustworthy and provides great service.
I took my car in for an oil change and check. They discovered the radiator hose was bulging. Thank goodness they found it before I was stranded!
Phil's is more than an oil change. They take care of my car so that I can count on it working when I need it. And they go way above and beyond when I ask them to!!
I trust Phil's Auto for all my family's Auto service needs. I believe they are honest and fair.
Excellent as always.
Great job as always! Keeping my car good and running smoothly! I cannot thank you guys enough!
My wife and I always take our cars to Phil's. We used to take them to the dealership, but they liked to make repairs far in advance of when they really needed to be done. We felt we weren't getting our money's worth and the labor prices were very high. Phil's has been a good fit for us.
Very happy with initial evaluation of problem.
Phil and staff are always kind and accommodating!
We trust Phil's repairs explicitly.
They did a great job.
Great, friendly service. I will definitely recommend Phil's Auto to everyone. Great job!
Phil's Pro Auto offers it all- expertise, friendly service, and fair prices. They also provided a list of 'attention items' and priorities to be done as my budget allows. Phil's is one of the few shops in Greeley approved by AAA. Overall, I rate it A+!
Excellent and speedy. Great advice not telling me to fix more than I needed to.
Had new brakes installed in the summer, since that time, there is a groaning noise when I apply the brakes. Brought it back in to see what was the problem and they cleaned the brake pads but they are still are making a noise. Will not have time to bring it back in this month.
You guys are the bomb!
Phil's has taken excellent care of our cars for many years. They are honest and do good work.
Very good repair shop
Excellent timely service. Very honest, personable staff.
I am so impressed by the customer care I received! I was able to drop my car off, receive a shuttle ride, and have the repair done the same day. I was given a full summary of what future repairs I will need to consider and projected cost so that I can plan accordingly! Excellent service and quality repair!
Friendly staff, great service.
The men who work at the counter are always gracious & polite. They're great at explaining things simply.
I really appreciate the customer service.
Started the work on time, finished in a timely manner, good explanation of work done and future preventative maintenance options explained.
I trust Phil's to do an honest assessment and service on my car.
The part they had ordered only had one choice for them to choose from. I needed the part to be for my 4X4 Sonoma. It came in for a two wheel drive; like I said, that was the only choice given to them. They had to take it to their muffler shop to have it cut and welded to fit the undercarriage of my truck. They didn't charge me a thing for that, and gave me a discounted price for my patience in having to wait a little longer to have that extra work done. I am extremely satisfied. :)
All work was completed as requested and on time!
As always, they fixed the problem and got it done when they said they would for the estimated cost.
All request and repairs were done in a timely manner as always. Great customer service!
Very nice and easy to deal with.
They did an exceptional service job checking it out. Their knowledge is great.
I recommend Phil's to all my friends. I always tell them to take it to Phil's.
They were pricey, and they took awhile to fix it. I had to call them because they would not keep me updated in a timely manner.
They're very friendly, helpful, and they are Triple A approved. I just enjoy the way they take care of their people.
I took my car in and the problem that I took it in for was not solved. So, I wouldn't recommend it.
They seem very honest and they communicated very well with me. Their work seems very solid, like they are capable. They had really good customer service in dealing with me as well.
I'd say overall they are doing a great job. The pricing is a little high but the service is good. I think they are really thorough. They really do go above and beyond for you. They are really good at explaining what is going on.
We have been going there for years.
I like that they got me in right away, and they did the work correctly.
They did a good job for me and they seem to be honest.
I never really had any issues with anything they've done. They are friendly and they work with you.
They were very friendly, they pick you up and give you a ride while they work. They let me know about some potential problems that could occur after they do the work.
I like that they get to the work quickly, if you have an appointment they get right on the work.
They did a good job, and they are very friendly.
I took my vehicle in and they diagnosed what was wrong quickly. They put in the parts the machine needed and now my car is working just as it should.
They did good work, they did the work quickly. They gave me a wrong estimate, they called back and gave me the correct estimate.
They have always do the work correctly, and they know what they are doing.
They are very prompt, they get on the work, they call you and let you know what is going on. They let me know every issue that needs fixed, the gave me options saying that all of the work wasn't needed immediately. They come and get my vehicle when I can't get up their, and they work with me on payments since I live mainly on disability they even discounted the work to save me even more money.
I trust them, they have been good at explaining the work and they handle themselves well.
I felt like they helped me out and didn't try to screw me over.
He provided excellent service and they did a good job on my car.
I have had good service, they are fast and they always do the work correctly.
They charge a little too much for the labor.
They do good work, they are fine.