Pfefferle Tire and Automotive
Hours of Operation
|Mon - Fri:||8:00am to 5:30pm|
|Sat:||8:00am to 12:00pm|
Message from the Shop
Serving Fairfield, Hamilton, Oxford, West Chester and all of Butler County, Ohio! We are a full service auto service repair facility. We do everything including tires, oil changes, advanced engine and transmission diagnostics, brakes, steering and suspension, etc... We are an AAA Approved Auto Repair Facility, we are an ASE Blue Seal of Excellence shop, we are a member of the ASA (Automotive Service Association) and a BBB A+ Accredited Business.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Diagnosis||Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Financing||Free Estimates||Free Inspection||Gas/Diesel|
|Heated Waiting Room||Loaner Car||Military Discount||Open Saturday|
|Parts/Accessories||Rental Car||Senior Discount||Service Guarantee|
|Warranty Accepted||Wireless Internet|
Customer Reviews (29 reviews)29 Sort by: Date |
I like the service and have been going there for years. My wife recently bought tires at the Quick Lube, Waited for the tires to be delivered from the 400 Nilles Rd location they were mounted then she had to drive her car to the 400 Nilles Rd, location to get them balanced/alignment. Seems that it would have been easier (for her) to get the whole thing done at the Nilles Rd. location as she had to wait a little more to get that part done. Oh well I guess it didn't seem that efficient. Probably still go there in the future thought I would just let you know.
we are very upset about several things but especially the last visit. We will never returning and tell everyone we know about the past events. We brought 2004 van in because of clicking noise. We were told we needed a new transmission to the tune of $3800.00!! We tried to get an explanation of how they came to that conclusion and Chad just told us that Roger is the transmission expert and he knows. They didn't drop the pan or take it apart just hooked up to computer. We were absolutely distraught over this news. We just spent $3000 in February on repairs and now this. Since the van drives ok and shifts ok, we took it to another reputable service station. They had two separate technicians look at it. We did not tell them Pfefferle's diagnosis. They said there was nothing wrong with the transmission!!!! The engine mounts were worn and the engine was flexing whole shifting into 3rd gear causing the clicking noise! Never again Pfefferele!
I would never use another company as long as Pfefferle is available as an option to me. The service is impeccable, honest, friendly and no shenanigans are used. Everyone is professional and honest and I feel completely secure in entrusting my car to these professionals. My last visit was covered mostly by a warranty and they were honest to me and let me know that it was covered. There is no reason to go anywhere else. I take my care to the Fairfield location (just in case there are others).