Pfefferle Tire and Automotive
479 Nilles Rd, Fairfield, OH 45014 Map & directions
Call Now: (513) 275-4161
“We totally trust them w/our vehicles and their service has always been excellent.”
“Very helpful and nice staff”
“Awesome staff. Told me everything they were doing to my car.”
“Pfefferle consistently provides me with the highest quality care for my automobiles while always treating me...”
“QUICK SERVICE, NOT PRESSURED.”
“You are extremely helpful, never too busy, always friendly and caring about your customer. I trust your...”
“Great service & friendly employees.”
“Fast and excellent service.”
“They are always fair and honest. Outstanding service!”
About Pfefferle Tire and Automotive
RepairPal’s Comprehensive Evaluation
Pfefferle Tire and Automotive was established in 1994 by Steve Pfefferle. This shop is managed by Chris who is Steve's son. Steve has over 40 years of industry experience. We found them to have an extremely talented group of technicians with over 109 years of combined experience. All are ASE Certified, of whom 3 have their ASE Master Certification and lots of dealer experience. Put this great group of technicians together with the top of the line tools they have access to and you are sure to get timely and accurate repairs. It's no wonder they have some of the industries leading affiliations like AAA, ASE Blue Seal, BBB Accredited, and are a AC Delco Service Center. For your convenience they offer Shuttle service, Rental/Loaner Cars, Early Bird/After hours drop-off, free WiFi, Saturday business hours, and same day service on most repairs.
Message from the Shop
We are a full service auto service repair facility. We do everything including tires, oil changes, advanced engine and transmission diagnostics, brakes, steering and suspension, etc... We are an AAA Approved Auto Repair Facility, we are an ASE Blue Seal of Excellence shop, we are a member of the ASA (Automotive Service Association) and a BBB A+ Accredited Business.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Diagnosis||Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Extended/Evening Hours|
|Financing||Free Estimates||Free Inspection||Gas/Diesel|
|Heated Waiting Room||Loaner Car||Military Discount||Open Saturday|
|Parts/Accessories||Rental Car||Senior Discount||Service Guarantee|
|Warranty Accepted||Wireless Internet|
Customer Reviews 28 verified reviews (29 total)28 Sort by: Date |
I like the service and have been going there for years. My wife recently bought tires at the Quick Lube, Waited for the tires to be delivered from the 400 Nilles Rd location they were mounted then she had to drive her car to the 400 Nilles Rd, location to get them balanced/alignment. Seems that it would have been easier (for her) to get the whole thing done at the Nilles Rd. location as she had to wait a little more to get that part done. Oh well I guess it didn't seem that efficient. Probably still go there in the future thought I would just let you know.
we are very upset about several things but especially the last visit. We will never returning and tell everyone we know about the past events. We brought 2004 van in because of clicking noise. We were told we needed a new transmission to the tune of $3800.00!! We tried to get an explanation of how they came to that conclusion and Chad just told us that Roger is the transmission expert and he knows. They didn't drop the pan or take it apart just hooked up to computer. We were absolutely distraught over this news. We just spent $3000 in February on repairs and now this. Since the van drives ok and shifts ok, we took it to another reputable service station. They had two separate technicians look at it. We did not tell them Pfefferle's diagnosis. They said there was nothing wrong with the transmission!!!! The engine mounts were worn and the engine was flexing whole shifting into 3rd gear causing the clicking noise! Never again Pfefferele!
I would never use another company as long as Pfefferle is available as an option to me. The service is impeccable, honest, friendly and no shenanigans are used. Everyone is professional and honest and I feel completely secure in entrusting my car to these professionals. My last visit was covered mostly by a warranty and they were honest to me and let me know that it was covered. There is no reason to go anywhere else. I take my care to the Fairfield location (just in case there are others).