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Petty's Auto Service

330 S Washington Avenue, Columbus, OH 43215 Map & directions

Call Now: (614) 980-0113

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About Petty's Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
98
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our review of Petty's Auto Service confirmed what the local Columbus community already knew. This RepairPal Certified shop is very technically qualified and provides first class customer service. Customer feedback included comments like, reliable and dependable, high quality workmanship, and fair pricing. It is this kind of feedback, the commitment to ongoing training, and ASE Certification that make Petty's a great place for you and your vehicle. An investment has been made in some of the best automotive tools and computer diagnostic training available. These tools, coupled with the experience and training of this team make them capable of performing a wide range of repairs. They back most repairs with a 12-month / 12,000-mile warranty. Customer friendly amenities include a local shuttle service, Saturday hours, early bird drop off, and a clean comfortable waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Early Bird Dropoff
Financing Free Estimates Gas/Diesel Heated Waiting Room
Rental Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Petty's Auto Service
Verified Customer
February 24, 2014

I've been doing business with them for 25 years, and they do good work and take good care of me.

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Petty's Auto Service
Verified Customer
February 21, 2014

When I take my vehicle down there they fix it up right, and I have had no problems with them.

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Petty's Auto Service
Verified Customer
February 20, 2014

They did a good job. They found some things that were included in the repairs. They went over and above. They did not have to do that.

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Petty's Auto Service
Verified Customer
February 19, 2014

They have always been polite. They are reasonable. I am satisfied with their work.

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Petty's Auto Service
Verified Customer
February 14, 2014

I have been a customer for twenty years. They just do very very good work at a reasonable price. I am very happy with them.

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Petty's Auto Service
Verified Customer
February 13, 2014

The service is friendly. They do a great job. They are convenient to my work place. They do what they say they are going to.

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Petty's Auto Service
Verified Customer
February 12, 2014

They were good and treated us good. They got our car in and fixed it right away.

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Petty's Auto Service
Verified Customer
February 11, 2014

I have eight cars and I have been using Petty's for 25 years. I have been restoring cars my whole life I recommend them to everyone.

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Petty's Auto Service
Verified Customer
February 07, 2014

They are extremely helpful and explanatory and have been great in past repairs. They are very fairly priced compared to other prices; I find them to be very reasonable.

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Petty's Auto Service
Verified Customer
February 03, 2014

They were very courteous and fixed the problem after diagnosis.

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Petty's Auto Service
Verified Customer
January 31, 2014

Their service was good and fair, I ended up there after my original mechanic had issues with my car so I took it into Petty's. I have been there twice and they always tell me to come back if I have any issues.

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Petty's Auto Service
Verified Customer
January 30, 2014

He is great at diagnosing and fixing automotive problems.

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Petty's Auto Service
Verified Customer
January 29, 2014

I was satisfied.

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Petty's Auto Service
Verified Customer
January 24, 2014

I have already recommended people. They are reliable and have great customer service. I cannot say enough about them. They always get you seen in a reasonable amount of time. I would not go anywhere else.

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Petty's Auto Service
Verified Customer
January 23, 2014

They have accommodated me on short notice, they resolved my problem and in certain instances they have not charged me do to the short amount of time to help me out.

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Petty's Auto Service
Verified Customer
January 22, 2014

They've always been straight forward, knowledgeable and upfront about the issues with my car. I have always been happy with them.

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Petty's Auto Service
Verified Customer
January 20, 2014

They are good and get the problem fixed.

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Petty's Auto Service
Verified Customer
January 17, 2014

I have been going there for a long time and they treat me right, they are honest and their work is done right.

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Petty's Auto Service
Verified Customer
January 16, 2014

Every time I have used them they were excellent on repairs, polite, professional, and courteous.

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Petty's Auto Service
Verified Customer
January 14, 2014

The work was good and dependable and he lets you know what needs to be done.

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Petty's Auto Service
Verified Customer
January 13, 2014

They are reliable and dependable, they have a very personable shop and they attend to problems as needed and are fair and reasonable.

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Petty's Auto Service
Verified Customer
January 08, 2014

Very high quality workmanship, almost like have a factory trained worker working on my vehicle. He really knows what he is doing. I have been to many shops where they don't really know very much about the vehicles, but they fixed the problem that was a major mess.

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Petty's Auto Service
Verified Customer
January 06, 2014

We got a quality repair at a fair price, and the car was repaired appropriately.

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Petty's Auto Service
Verified Customer
January 03, 2014

All of the repairs I have had there were done well, and weren't terribly expensive, and they also make room for my vehicle to get worked on.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(614) 980-0113

Auto Repair Experience

  1. Don Zaiser, Manager
  2. Established 1991
  3. 4 Auto Repair Mechanics on Staff
  4. 124 Years of Car Repair Experience