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Performing Imports

11090 Old Roswell Rd, Alpharetta, GA 30009 Map & directions

Call Now: (770) 400-9418

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About Performing Imports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
90
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Performing Imports was established in 1988 and as a top-notch BMW performance and repair shop that now also services MINI, Mercedes, Audi and Land-Rover. This RepairPal Certified shop provides high quality service and repair for your European vehicle as well as taking great care of you, the customer, hence the near-perfect score in our customer satisfaction survey! Several recent customers described this team as knowledgeable, friendly, highly trained, and fair. This team of experienced professionals have the training, automotive tools and computer diagnostic equipment needed to professionally complete repairs ranging from dealership level programming and diagnosis, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Their work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a clean comfortable waiting area with wireless Internet is available for your convenience.

Message from the Shop

In Business since 1988, Performing Imports is your only true Dealer alternative offering the same level of service and expertise. We use only FACTORY parts and offer a full warranty on all repairs.

Auto Makes We Service

Audi BMW

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair Windshield/Glass

Amenities

Coffee Early Bird Dropoff Gas/Diesel Heated Waiting Room
Loaner Car Rental Car Service Guarantee Shopping Nearby
Shuttle Wireless Internet

Customer Reviews 28 verified reviews

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Performing Imports
Verified Customer
June 18, 2014

Ron has a wealth of experience and knowledge of BMW automotive engineering and repairs. His team has always taken good care of me.

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Performing Imports
Verified Customer
June 15, 2014

Very efficient and friendly service at a reasonable price.

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Performing Imports
Verified Customer
June 14, 2014

Consistently great quality of service.

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Performing Imports
Verified Customer
June 13, 2014

Great service!!

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Performing Imports
Verified Customer
June 12, 2014

Ron is very knowledgeable.

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Performing Imports
Verified Customer
June 11, 2014

The service and work done was excellent.

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Performing Imports
Verified Customer
May 30, 2014

Great service.

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Performing Imports
Verified Customer
May 25, 2014

Ron and the team are the best.

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Performing Imports
Verified Customer
May 19, 2014

Ron explained everything to my son and myself. Lindsey was very personal. I will be returning for any services.

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Performing Imports
Verified Customer
May 02, 2014

Very courteous and highly knowledgeable.

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Performing Imports
Verified Customer
April 27, 2014

Honest assessment and fair prices.

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Performing Imports
Verified Customer
April 26, 2014

I know they will perform any needed service with the utmost professionalism!

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Performing Imports
Verified Customer
April 21, 2014

I already have sent referrals.

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Performing Imports
Verified Customer
April 19, 2014

Friendly knowledgeable service at a fair price.

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Performing Imports
Verified Customer
April 17, 2014

I trust their work.

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Performing Imports
Verified Customer
April 16, 2014

Ron and the staff are always prepared and do excellent work.

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Performing Imports
Verified Customer
April 03, 2014

The service was great and the price was reasonable for a 550i BMW.

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Performing Imports
Verified Customer
March 31, 2014

Excellent customer service and product knowledge

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Performing Imports
Verified Customer
March 28, 2014

Personalized service.

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Performing Imports
Verified Customer
March 12, 2014

Excellent service with matching product knowledge. Not a 10, because they can not do warranty work.

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Performing Imports
Verified Customer
March 04, 2014

I've had excellent service for eight years.

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Performing Imports
Verified Customer
February 28, 2014

Ron is extremely knowledgeable and a straight shooter.

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Performing Imports
Verified Customer
February 22, 2014

Long time customer.

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Performing Imports
Verified Customer
February 18, 2014

Ron is very knowledgeable and his folks provide excellent and rapid service. Most times I can get my car serviced or fixed while I wait. Rental car available with local pickup. Pricing much better than dealerships. Trained in Germany.

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Performing Imports
Verified Customer
January 30, 2014

Service and prices are fair not GREAT.

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Performing Imports
Verified Customer
January 12, 2014

Fair & honest service.

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Performing Imports
Verified Customer
January 06, 2014

They provided excellent service in an emergency.

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Performing Imports
Verified Customer
January 04, 2014

They make sure the repair is done properly and if there is an issue that they caused, they make it right. Prompt service.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Call Now:

(770) 400-9418

Auto Repair Experience

  1. Ronald Trochelmann , Owner
  2. Established 1988
  3. 2 Auto Repair Mechanics on Staff
  4. 56 Years of Car Repair Experience