2000 Audi A6 Quattro Q&A

2000 Audi A6 Quattro Question: Performenance chip and major service

Good day Readers.Thanks for all the expert advice. I took my Audi A6 2.7T 2000 MODEL IN FOR A MAJOR SERIVE,I REQUESTED A PERFORMENANCE CHIP AND WAS TOLD IT IS FINE.After the car had been in for 4 weeks they told me they cannot put in a performenance chip as the car has 190.000 km and it will put a strain on the gearbox and they scared it might break the gearbox.I went to the workshop prior before they were finished and looked at the job card and it stated car does not select gears.Did they mess up my gearbox. Thanks Anton -
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