Close

Performance Prep

(253) 242-6421
27 Verified Reviews
performanceprep2015@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

34703 16th Ave S
Federal Way, WA 98003 USA

AUTO REPAIR EXPERIENCE

  • James Williamson, Manager
  • Established 2016
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 37 Years of Car Repair Experience

Performance Prep Reviews

OVERALL RATING

27 Verified Reviews
5 stars
(19)
4 stars
(5)
3 stars
(2)
2 stars
(1)
1 star
(0)
by - Verified Customer May 10, 2017

Work performed was excellent thanks for a good job!

by - Verified Customer January 02, 2017

Very pleased with work performed.

by - Verified Customer December 15, 2016

They are the best. Honest, thorough, and the work is done right the first time.

by - Verified Customer December 15, 2016

Did good job on what was contracted for.

+ Show more reviews
by - Verified Customer November 22, 2016

I needed the work done quickly and before a holiday for a trip. Was very pleased with response.

by - Verified Customer August 18, 2016

They were very professional. They were personal and have good customer service. They are thorough.

+ Show more reviews
by - Verified Customer August 16, 2016

I like their work. They did the job. It was great. They know what they are doing.

by - Verified Customer August 05, 2016

I was really impressed with how quickly they diagnosed the problem with my vehicle. They got it repaired quickly and at a fair price.

+ Show more reviews
by - Verified Customer August 03, 2016

Great service and great people. It is an all around good company. They are very fair.

by - Verified Customer August 02, 2016

They are very professional, knowledgeable, experienced, and friendly. They are affordable.

+ Show more reviews
by - Verified Customer August 02, 2016

I have been a customer of PP for the past 12 years, I trust them and know the owner and mechanics. Benne is excellent up front and very prompt with calling and following up.

by July 29, 2016

I just a had a problem with my alternator. They were able to figure out what the problem was.

+ Show more reviews
by - Verified Customer July 29, 2016

They are very professional, courteous, and friendly. All in all, it is a good place to bring your vehicles to.

by - Verified Customer July 28, 2016

They absolutely troubleshooted what I needed. They were awesome. They got to the bottom of it really quick. They didn't rip me off. Their prices were very fair.

+ Show more reviews
by - Verified Customer July 14, 2016

They were quick and they fixed my vehicle. I thought they were extremely overpriced. I took it to my mechanic in my hometown and it would have been half the price.

by - Verified Customer July 08, 2016

They do a thorough job. When you ask them to do something, they usually go the extra mile to make sure it's good. I will probably be going there a few more times.

+ Show more reviews
by June 29, 2016

It was satisfactory. It was done as I expected it to be done.

by - Verified Customer June 29, 2016

I just went in for an oil change and a lube job. I also had to get new license plates and he kindly put them on for me. I have dealt with Performance Prep for the last several years and I would highly recommend them. They are very personable. After you have been there a few times, you are on a first name basis. It is very comfortable.

+ Show more reviews
by - Verified Customer June 29, 2016

They took care of everything that I needed quickly.

by - Verified Customer June 27, 2016

Excellent. I have been going to them for 30 years. They are able to diagnose the problem and get it fixed.

+ Show more reviews
by June 20, 2016

It was okay. I have a troubled car and it still isn't fixed. It really isn't his problem though.

by - Verified Customer June 15, 2016

They identified the problem and it wasn't something that they could fix. It was an exhaust problem. They said to take it to an exhaust shop. We were pleased because it wasn't as bad as we thought it would be. I was pleased that the problem that I thought it was, wasn't. I was more than satisfied.

+ Show more reviews
by - Verified Customer June 14, 2016

They do what I want at a reasonable price. They get it done. I can't say that for the dealer. They have serviced 4 cars for me over the years.

by - Verified Customer June 10, 2016

They were great. They did what I asked.

+ Show more reviews
by - Verified Customer May 13, 2016

I sent the car in for repairs. They attempted the repairs and weren't able to do so. I am taking the car back in tomorrow morning. They are very professional and do good work. They just can't fix my problem yet.

by May 05, 2016

I found them caring. It was an outstanding quality of work.

+ Show more reviews
by - Verified Customer January 19, 2016

Great service, they really know what they are doing. Honest people.


RepairPal Scorecard
90
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
88
CUSTOMER SERVICE
87
CUSTOMER AMENITIES
93

Performance Prep has been serving the community of Federal Way and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "professional”, “awesome”, “knowledgeable”, “courteous” and "honest". This location features a very experienced and will trained team of automotive technicians lead by an ASE Certified Master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from to minor and major mechanical repairs, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Heated Waiting Room
  • Military Discount
  • Service Guarantee
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ACDelco

MESSAGE FROM THE SHOP

The fine art of automotive care starts here! We can handle your basic car care needs as well as specialized diagnostics. With the only Dyno in Federal Way we are your one stop shopping for all of your automotive repair needs. We are so sure about our service that we offer a 12 months/ 12,000 warranty on our parts and labor. Let us help you get your car care needs done right the first time!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Performance Prep

Asset 71
HIGH QUALITY REPAIRS
Your auto repair done right, only the work you need with no add ons.
Asset 72
TRANSPARENT PRICING
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
GUARANTEED REPAIRS
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.