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Performance Motor Works

(916) 297-4212
87 Verified Reviews

HOURS
08:00
17:30
http://purl.org/goodrelations/v1#Monday
08:00
17:30
http://purl.org/goodrelations/v1#Tuesday
08:00
17:30
http://purl.org/goodrelations/v1#Wednesday
08:00
17:30
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:30pm
T
8:00am to 5:30pm
W
8:00am to 5:30pm
Th
8:00am to 5:30pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

2240 Sierra Meadows Dr
Rocklin, CA 95677 USA

AUTO REPAIR EXPERIENCE

  • David Slotte, Manager
  • Established 1998
  • 5 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 121 Years of Car Repair Experience

Performance Motor Works Reviews

OVERALL RATING

87 Verified Reviews
5 stars
(64)
4 stars
(13)
3 stars
(2)
2 stars
(2)
1 star
(6)
by - Verified Customer April 02, 2017

Always good service and pricing.

by - Verified Customer March 23, 2017

Repair work caused additional problems which required immediately returning the car, then days without contact have been very frustrating.

by - Verified Customer March 23, 2017

Performance Motor Works provides excellence service. I recommend them with enthusiasm.

by - Verified Customer March 22, 2017

Excellent service from people who really care

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by - Verified Customer March 20, 2017

Keep up the great work!

by - Verified Customer March 16, 2017

Always courteous!

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by - Verified Customer March 05, 2017

Performance Motor Works got to the heart of the problem and addressed it within a reasonable time frame, with a respectable staff, and for less than other reputable shops.

by - Verified Customer February 26, 2017

Saved money on warranty work that I was not aware of.

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by - Verified Customer February 23, 2017

I have been taking my car to PMW since my dealer warranty expired and I must say that they have taken great care of both me and my car. I highly recommend PMW to everyone I know.

by - Verified Customer February 15, 2017

Performance Motor Works did a great job repairing my Audi S5. The staff is friendly and clearly described the work needed to be done and my options. I felt the price was a fair price.

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by - Verified Customer February 08, 2017

Nice people. However, car given back with repair not complete. I drove away and had to return. Was put in rental due to inconvenience, but paid some on rental out of my own pocket and rental place did not get necessary clearance from shop and shop people left for day. Car was finally given back with no explanation and car interior dirtier than when I dropped it off. Car appears to be running ok. Experience left much to be desired.

by - Verified Customer February 07, 2017

Great service , great work, more discount or specials might get me in their shop more often.

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by - Verified Customer January 30, 2017

It was great

by - Verified Customer January 29, 2017

PMW understands BMW of all years and for older cars is many times better than the dealership

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by - Verified Customer January 24, 2017

I am very impressed with Performance Motor Works. First time here for service, had always gone to the BMW dealer before. Very personable service. I had some technical questions but all were answered directly. Am definitely coming back for my BMW service.

by - Verified Customer January 22, 2017

Transmission replacement

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by - Verified Customer January 02, 2017

Awesome as always!

by - Verified Customer December 20, 2016

Very helpful and warm atmosphere.

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by - Verified Customer December 07, 2016

As always excellent service.

by - Verified Customer December 04, 2016

Absolutely great work and amazing customer service!

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by - Verified Customer November 22, 2016

Great Shop!

by - Verified Customer November 21, 2016

Great work.

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by - Verified Customer November 21, 2016

Always helpful staff waiting to help!

by - Verified Customer November 16, 2016

PMW has taken care of me in all of the things I can't do myself. I won't go to any other shop!

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by - Verified Customer November 16, 2016

Excellent and friendly service! Went above and beyond to get my car in perfect running condition.

by - Verified Customer November 15, 2016

Simply the Best Staff and Service!!!

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by - Verified Customer November 13, 2016

Excellent!

by - Verified Customer November 07, 2016

Job well done!

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by - Verified Customer November 03, 2016

Very knowledgeable and courteous.

by - Verified Customer November 03, 2016

Dan provides exceptional service at a fair price. I highly recommend.

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by - Verified Customer November 03, 2016

Thanks guys I typically do all my own work on my BMW's but I do get stuck occasionally and I will be back if it requires it. Great job. Also that kid that dropped me off at my work was a really nice guy. thanks for the ride Tyler.

by - Verified Customer November 02, 2016

The #1 goal of the staff is 100% customer satisfaction and it shows in the professional work they do and the respect they show their customers. I would highly recommend Performance Motor Works to anyone.

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by - Verified Customer November 02, 2016

Dan and Dave at extremely knowledgeable as well as trustworthy. I have been taking my BMW to them for years and they are awesome!

by - Verified Customer September 02, 2016

Excellent in Customer Service and Car Service.

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by September 02, 2016

Dan is an amazing addition to Performance Motor Works. He is diligent and professional in his attitude and demeanor. Dan goes out of his way to find the answer and deliver a solution.
We (Ron and Linda Gardenhire) so appreciate him and Performance Motor Works.

by - Verified Customer August 31, 2016

Nice guys, Dan and Dave. They stand behind their work. They do good work.

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by - Verified Customer August 26, 2016

Excellent service and communication.

by - Verified Customer August 23, 2016

On time as described no surprises.

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by - Verified Customer August 16, 2016

Good work!

by - Verified Customer August 16, 2016

Excellent customer service, work was done quickly and accurately.

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by - Verified Customer August 15, 2016

Friendly, professional, and courteous staff with quick & accurate service.

by - Verified Customer August 12, 2016

Honest quotes, fair pricing, great service!

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by - Verified Customer August 11, 2016

Friendly, knowledgeable, and not out to rip you off, will do what it takes to make it as affordable as possible. Very cooperative and caring as well.

by - Verified Customer August 10, 2016

Great as always!!

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by - Verified Customer August 10, 2016

We were happy with how we were taken care of, the level of service we received I would recommend this shop for car mechanical repairs and maintenance.

by - Verified Customer August 10, 2016

My vehicle was repaired at a fair price.

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by - Verified Customer August 09, 2016

The work required had been spelled out in advance (in writing), there were no surprise additional "problems," and it was done within the time window I was told.

by - Verified Customer August 08, 2016

Quick and painless. The price quoted was less than expected and everything was done on a timely manner. Very nice crew.

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by - Verified Customer July 29, 2016

Honest and professional service.

by - Verified Customer July 27, 2016

Finished on schedule.

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by - Verified Customer July 26, 2016

Took much longer than expected and my radio wasn't working for the next 3 days when they said they would call me the next day and didn't. I had to contact them every time to check on it because I did not receive calls that they said they were going to make.

by - Verified Customer July 25, 2016

The guys always work hard to find the problem and get it fixed.

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by July 25, 2016

Excellent service

by - Verified Customer July 21, 2016

My battery died in my BMW 325i. The car was jump started and brought to Performance Motor Works who replaced it while I waited. The guys at the counter are easy to work with and provide you with a nice waiting room to wait in.

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by - Verified Customer July 19, 2016

I like the level of service. Friendly staff and technicians. Reasonable prices. Overall I'm satisfied.

by - Verified Customer July 15, 2016

Honest outstanding service as usual

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by - Verified Customer July 14, 2016

Good service, good fair prices, fast service.

by - Verified Customer July 14, 2016

Very knowledgeable staff. Fair pricing.

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by - Verified Customer July 07, 2016

Quick and stress-free.

by - Verified Customer July 07, 2016

First and only time at this shop and the problem didn't even get fixed but yet we had paid for the service and parts. We drove away the same day to only see the problem didn't even get fixed so we had lost hundreds of dollars. We called straight away about the problem and took it back the next working day and to be told that there is another leak (what they didn't see this when they originally looked over the car when we told them about the leak and what side it was on) .

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by - Verified Customer July 06, 2016

Customer service was excellent. Explained my repairs and options. Next time I need work done on my car I will be back.

by - Verified Customer April 22, 2016

It was great. Car was ready on time as scheduled.

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by April 12, 2016

Great service.

by - Verified Customer April 06, 2016

Dave, the PMW owner, is and has always been a pleasure to work with. We have been customers for 17 years. His work is always thorough and high quality and the shop always does more that just the "minimum". Customer service and fair, honest competitive pricing are hallmarks of his business. PMW looks out for the customers best interest in everything they do.

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by - Verified Customer March 31, 2016

Awesome service!

by - Verified Customer March 29, 2016

Brought in my car for an oil change & rear brakes. As always good work, no issues since and completed in a timely manner.

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by - Verified Customer March 28, 2016

Very efficient and helpful.

by March 23, 2016

They do OK work.

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by March 22, 2016

They went beyond what would normally be expected.

by - Verified Customer March 18, 2016

Performance Motor Works in Rocklin, CA is the "cream of the crop" when it comes to automotive repairs. They provide excellent customer service at a fair price and they are my automotive mechanics for life!

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by - Verified Customer March 15, 2016

I have no issues with them.

by - Verified Customer March 09, 2016

Outstanding service!

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by March 06, 2016

I was not very happy with my last service. I received my vehicle in what I would consider unacceptable way to relieve my vehicle. The trunk was all pulled apart. The battery had been registered and the cover and battery had not been put back together.

by - Verified Customer March 04, 2016

Good efficient customer service.

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by - Verified Customer March 04, 2016

They are absolutely outstanding.

by - Verified Customer February 24, 2016

Good service except for 1 item. They had the entire front engine area apart doing repairs. I requested a quote to replace the thermostat while they had easy access. They quoted me the labor for the entire job instead of adjusting the cost lower because of the work already requiring the front of the engine area to be removed. I saw my car during the repairs and the thermostat was in plain view and it would have taken no more than 20 minutes to replace the thermostat. They quoted me $200+ parts. I requested a lower quote but they would not adjust it. I did not have them do the additional work because of the unreasonable quote. It appeared to me that they were trying to gouge me thinking I didn't know anything about mechanics. I was an auto mechanic for 6 years when I was younger.

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by - Verified Customer February 12, 2016

Car was fixed, washed, and ready when promised. Plus Dave gave me a ride home. Love this place they know what they are doing.

by - Verified Customer January 12, 2016

The experience was extremely positive.

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by - Verified Customer January 11, 2016

They were fast, friendly, and professional. I also appreciated their reasonable prices.

by - Verified Customer December 29, 2015

I was a loyal client for many years and received excellence time after time. Then the owner put a couple of layers between him and his clients and the customer service went downhill. On multiple occasions calls were not returned or I would be promised a call but it would never come. I didn't know what was going on with my car or how to proceed. I'm very disappointed that it came to pass that I was compelled to cease taking my car to PMW. And while I understand putting a buffer between yourself and clients, they still want to have their issues addressed by someone in a timely manner. His current manager fell woefully short.

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by - Verified Customer December 15, 2015

The employees at Performance are always very helpful and friendly. They explain things completely and have continued to do a great job keeping our 2 BMWs running smoothly.

by - Verified Customer December 11, 2015

I think they were highly over priced. They tried to charge me over $200 for an oil change. When the car dealership from where I bought my daughters BMW from called them they changed the price to $98.00. I'm a single mom and need an honest BMW mechanic.

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by - Verified Customer November 30, 2015

Friendly expert service. Did the work they said they would do with reasonable pricing.

by - Verified Customer November 09, 2015

Great service, no "surprises".

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Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

AMENITIES

  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Military Discount
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • Bosch Service Network

MESSAGE FROM THE SHOP

Performance Motor Works repairs, services and maintains German cars for customers throughout the Sacramento and Placer County areas. Our highly recommended BMW, Audi, VW, and Mini Cooper repair and maintenance has served the Rocklin and Roseville communities, and surrounding areas, for nearly 20 years.

MAKES WE SERVE

  • Audi
  • BMW
  • Mini
  • Volkswagen

RepairPal Scorecard
91
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
94
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
93

Performance Motor Works has been serving the community of Rocklin and the surrounding area since 1998. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "honest”, “awesome”, “helpful”, “professional” and "friendly". This shop features a team of experienced and well trained technicians lead by an ASE certified Master. They specialize in service and repair of Audi, BMW, Mini, and Volkswagen models. An investment in the necessary tools and state of the art diagnostic equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to check engine light and computer system diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A local shuttle service, rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


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