Pepino's Auto Service Company

✓ RepairPal Certified
1040 Division Ave S
Grand Rapids, MI 49507 USA
View map and get directions
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
CLOSED
CLOSED
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
Closed
Call now:
(616) 433-2563
25 Verified Reviews

Auto Repair Experience

  • Miguel Acosta, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience
RepairPal Scorecard

Pepino's Auto Service is a family owned automotive repair faculty that has been serving the Grand Rapids community since 1995. Pepino's features a staff of experienced professionals who are ASE Certified and who take the time to attend ongoing training on the latest technologies. Some of their latest training includes service and repair of hybrid vehicles. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this RepairPal Certified shop capable of a wide range of repairs that include check engine light repairs, computer diagnosis, major and minor mechanical repairs, as well as your scheduled maintenance services. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Pepino's also has a strong focus on honesty and integrity. This commitment was apparent in our review of their most recent customers who rated this shop highly in customer service. Saturday hours, rental vehicles, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Miguel Acosta, Manager
  • Established 1995
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 80 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • Coffee
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA

Message from the Shop

We are a High Tech Full Service Auto Repair Facility located just 5 minutes south of Downtown Grand Rapids. Started back in 1995, we have steadily aimed for quality both in repair service and customer service. We offer all major and minor repairs for your domestic or import vehicle. We’re fully equipped and ready to tackle any and every job that comes our way! Whether it’s a simple brake job, water pump, radiator, or a complicated timing belt job, electrical wiring job, or drivetrain component swap, we are able and ready to do it.

Aside from our lengthy experience in the field, what sets us apart from the competition is how we operate. Communication with the customer is our main goal. Before we ever start any repairs the customer is always contacted, informed about the diagnosis, provided with an estimate for repairs, and given a completion time. Each of our technicians are required to have a minimum Ten years of experience each, and are certified to do the repairs you need. Our equip

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

25 Verified Reviews
by July 21, 2014

They are good workers, that's why I think they are reliable.

by July 17, 2014

They did what they had to and they did the work quickly.

by - Verified Customer July 17, 2014

I'm happy with them, he always takes care of my repairs.

by - Verified Customer July 17, 2014

The work is good, I have known him for 15 years .

by - Verified Customer July 16, 2014

They always do good work with the reasonable prices, vehicle done in timely manner and doing the job correctly the first time.

Show more reviews
by July 16, 2014

They did a good job on my car because it didn't make any sounds afterwards.

by July 11, 2014

They don't fool around and they are very straight forward, they don't do more work than what is needed.

by - Verified Customer July 09, 2014

They were extremely friendly and they fixed my problem in a timely manner.

by July 09, 2014

I went there to get my oil changed and they charged me 35 dollars which is the going rate, but when I went in to get my radiator fixed they were going to charge me 475 dollars so I went to a shop down the street and got it fixed for 300.

by - Verified Customer July 01, 2014

They literally go through everything that is wrong, they have good customer service and they give you options on all the work.

Show more reviews
by - Verified Customer June 30, 2014

We have known them for many years and they are very dependable.

by - Verified Customer June 26, 2014

They were very helpful and didn't charge me for the minor repairs they did.

by - Verified Customer June 24, 2014

They do good work, they take their time to do the work right.

by - Verified Customer June 20, 2014

They work with you, they work with you better than any shop around.

by - Verified Customer June 18, 2014

They pay very good attention there.

Show more reviews
by - Verified Customer June 14, 2014

I have done business with them before.

by - Verified Customer June 06, 2014

I have been there a lot and they give really good service.

by - Verified Customer June 04, 2014

They were very professional, they did the work in a timely fashion and they were able to do the work I needed done in a day.

by - Verified Customer June 03, 2014

They did the work I wanted.

by - Verified Customer June 02, 2014

They know our family, we have always had our cars worked on there and have never had any issues.

Show more reviews
by - Verified Customer May 23, 2014

Good service, good prices. Bilingual, they know what they are doing.

by - Verified Customer May 16, 2014

They provide excellent customer service, and they are thorough in the job that they do.

by - Verified Customer May 15, 2014

I was happy with the service and it was also fair in pricing.

by - Verified Customer May 15, 2014

I've only been there a couple times. I need to know more to give them a ten, but the service was good and they did what I asked them to.

by - Verified Customer May 13, 2014

They got me knocked out in a decent time. When I turned it was squeaking, the ball joint. It was squeaking before, but one of the guys there said it was in good condition, it started squeaking after the repair, I took it back and he said it was the ball joint. I got my car done in a speedy time, and he showed me something else to be fixed and I got it done as well.

Show more reviews
Map
Get Directions to Pepino's Auto Service Company
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners