Penfield Service Center
691 Post Road, Fairfield, CT 06824 Map & directions
Call Now: (203) 930-1093
“I have been going there for years and I'm very happy with the service they do. They are honest, friendly and...”
“They were prompt and took care of the problem quickly, with great service.”
“They are courteous, prompt, the prices are reasonable and they get the work done on time.”
“There honest with good prices. I have never had to return my car after a repair because it wasn't fixed...”
“They are honest. They do the work quickly and they don't do more then they need to. They always seem to get...”
“I have known Bob Trez, Penfield's owner, for 25 years since he started repairing my 1989 Lincoln Mark VII at...”
About Penfield Service Center
RepairPal’s Comprehensive Evaluation
Penfield Service Center was established in 2000 and has been providing the Fairfield community with quality auto repairs and great customer service ever since. This commitment was demonstrated in our evaluation of this RepairPal Certified shop. This team of professionals was described by their most recent customers as reasonably priced, very efficient, friendly, and knowledgeable. They combine for over 118 years of automotive experience, but they do not sit back a rely on that experience, they attend regular ongoing training in order to help ensure that professional repairs are made to your modern vehicle. This training, coupled with the automotive tools and computer diagnostic equipment make this facility capable of a wide range of repairs. These repairs range from minor and major mechanical repairs, to wheel alignment, to advanced computer and electrical diagnosis. This location is a true dealership alternative. For your peace of mind they back their work with a 24-month / 24,000-mile warranty. A local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for you convenience.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Muffler & Exhaust||Scheduled Maintenance||Service & Repair||Timing Belts|
|AAA Member Discount||Early Bird Dropoff||Heated Waiting Room||Open Saturday|
|Open Weekends||Parts/Accessories||Service Guarantee||Shuttle|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 25 verified reviews (26 total)25 Sort by: Date |
They are very friendly and provide expert service. They're honest and they have people with lots of experience helping to fix you car. You can trust that they are doing good work for you. They do quality work and I had a great experience. They are very client oriented and service oriented meaning they will take the extra step to help you do what you need.
Awful, just awful!
I can't wait to see how I am attacked for simply sharing my story. (Penfield Service Center seems to monitor these review boards with what appears to be fake loyalists essentially calling negative reviewers idiots).
How about $335+ to repair a cig lighter power outlet? In fairness, they called ahead of time to tell me they'd have to take off the console to get at the cig lighter wires. Having done it myself previously (a 10 minute job at most), I said "sure, go ahead".
Took them 2 1/2 hours (supposedly) at $129/hour to "solder wires". The good news...they said, "we didn't charge you for the new wires". Wow, what a break! Probably saved me close to 58¢ in wire and solder materials!
First (and last) time there. I'm going to be sure everyone I know in Fairfield (and hundreds more I don't know) are aware of this experience/POV. I am SO angry!!!