Penfield Service Center

This shop is not RepairPal Certified. Learn more
691 Post Rd
Fairfield, CT 06824
OPEN NOW
F
7:00am to 5:00pm
OPEN NOW
M
7:00am to 5:00pm
F
7:00am to 5:00pm
T
7:00am to 5:00pm
S
7:00am to 1:00pm
W
7:00am to 5:00pm
Su
Closed
Th
7:00am to 5:00pm
(203) 256-9201

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Auto Repair Experience

  • Robert Trez , Owner
  • Established 2000
  • 4 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 98 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Parts/Accessories
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

26 Reviews

Customer Reviews

May 08, 2014

They are good guys, that are prompt and courteous and I enjoy their service.

May 07, 2014

They have great service, very friendly and I am always kept informed through the whole visit.

Verified CustomerMay 06, 2014

They offer timely service, and they seemed honest to me about the repairs. They took the time and diagnosed the problem same day. They also repaired it right away.

Verified CustomerMay 05, 2014

They did a wonderful job, and they are reasonable with their pricing. I have been going to them for personal and business matters for over 20 years.

May 02, 2014

I like the customer service. Because I have been going there for years, they know me by name and they know my car. They have always been quick, I go there for my oil change and it only takes them about 20 minutes.

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Verified CustomerMay 02, 2014

They were helpful, knowledgeable and willing to work with me by letting me know the most important repairs needed to get my car up and running quickly.

Verified CustomerMay 01, 2014

I have been going there for years and I'm very happy with the service they do. They are honest, friendly and do a great job.

Verified CustomerMay 01, 2014

He is prompt, backs his work. If it's not done correctly he make it right.

Verified CustomerMay 01, 2014

Reliable and reasonably priced.

April 29, 2014

They did the job right and fine. Also, if there are any complications they will take care of my vehicle and make it right.

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Verified CustomerApril 25, 2014

They were prompt and took care of the problem quickly, with great service.

Verified CustomerApril 19, 2014

Honest and dependable.

Verified CustomerApril 17, 2014

They are courteous, prompt, the prices are reasonable and they get the work done on time.

Verified CustomerApril 14, 2014

It was expensive, but the work was good.

Verified CustomerApril 03, 2014

I have been going there for over 13 years and have spent more than 25,000 dollars there, I like them.

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Verified CustomerApril 01, 2014

I had gone to Midas twice and they couldn't figure it out, so I went to this shop that saw what it was right away. Their honesty and same day service will continue to keep me coming back.

Verified CustomerApril 01, 2014

Bobby doesn't rip people off, he gets the job done right. If he doesn't he will stay with it until he gets it right. They are truthful, give rides, I have been going there for over 30 years.

March 31, 2014

He has good specialty service with German vehicles and is fantastic in finding the problem quickly.

Verified CustomerMarch 29, 2014

There honest with good prices. I have never had to return my car after a repair because it wasn't fixed properly.

Verified CustomerMarch 26, 2014

I was recommended to go to them, the guys there are friendly and nice.

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Verified CustomerMarch 25, 2014

They are very friendly and provide expert service. They're honest and they have people with lots of experience helping to fix you car. You can trust that they are doing good work for you. They do quality work and I had a great experience. They are very client oriented and service oriented meaning they will take the extra step to help you do what you need.

Verified CustomerMarch 22, 2014

They are honest. They do the work quickly and they don't do more then they need to. They always seem to get it right.

March 21, 2014

I found them to be very reliable and they provided good explanations of what work needed to be done.

March 15, 2014

They were very efficient and did a good job.

Verified CustomerFebruary 11, 2014

I have known Bob Trez, Penfield's owner, for 25 years since he started repairing my 1989 Lincoln Mark VII at the Goodyear dealer across the street from Penfield. He is simply the best in the business, bar none.

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July 21, 2011

Awful, just awful!

I can't wait to see how I am attacked for simply sharing my story. (Penfield Service Center seems to monitor these review boards with what appears to be fake loyalists essentially calling negative reviewers idiots).

How about $335+ to repair a cig lighter power outlet? In fairness, they called ahead of time to tell me they'd have to take off the console to get at the cig lighter wires. Having done it myself previously (a 10 minute job at most), I said "sure, go ahead".

Took them 2 1/2 hours (supposedly) at $129/hour to "solder wires". The good news...they said, "we didn't charge you for the new wires". Wow, what a break! Probably saved me close to 58¢ in wire and solder materials!

First (and last) time there. I'm going to be sure everyone I know in Fairfield (and hundreds more I don't know) are aware of this experience/POV. I am SO angry!!!

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