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Pellman's Automotive Service

2560 49th Street, Boulder, CO 80301 Map & directions

Call Now: (303) 625-9216

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About Pellman's Automotive Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our evaluation of Pellman's Automotive Service revealed a highly qualified automotive repair facility that values professionalism and customer service. This team of ASE Certified professionals has demonstrated a commitment to staying current with the latest industry technologies by attending really good quality training on a regular basis. This training, coupled with some of the best automotive tools and computer diagnostic equipment make Pellman's a great choice for quality automotive repair. This RepairPal Certified shop also scored very well in the customer service department with their most recent customers describing them as fair, exceptional, prompt, trustworthy, and honest. All the work performed in this facility is backed by a 36-month / 36,000-mile warranty for your peace of mind. For your convenience a local shuttle service, rental cars, early bird drop off, and a very clean comfortable waiting area with wireless Internet are available.

Message from the Shop

Pellman's Automotive is a full service import and domestic auto repair shop serving Boulder and the surrounding community since 1995. We'll give you complete, honest evaluations, with clear distinctions between "needed" and "recommended" services. At Pellman's, we want be your one-stop auto repair and maintenance center. Visit us for your next service. We know we can earn your trust.Local shuttle, After Hours Vehicle drop-off, Free Wi-Fi.AAA Members receive a discount.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Heated Waiting Room Rental Car Senior Discount Shuttle
Wireless Internet

Customer Reviews 42 verified reviews (43 total)

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Pellman's Automotive Service
Verified Customer
April 25, 2014

They got it right.

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Pellman's Automotive Service
Verified Customer
April 25, 2014

Service was thorough, professional, and completed on the day promised. The only reason I could not rate 10 was that the price of the services may be a little high compared to some other shops. However, I understand what is driving that, and am willing to pay a little more to achieve high quality service from professional mechanics.

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Pellman's Automotive Service
Verified Customer
April 23, 2014

I have already recommended Pellman's many times, and I am certain to do it again soon

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Pellman's Automotive Service
Verified Customer
April 23, 2014

Good service, friendly staff, explain issues and service thoroughly, honest recommendations. They provide bikes for transportation during the day.

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Pellman's Automotive Service
Verified Customer
April 23, 2014

I've been a Pellman's customer for 10+ years and they have gone above and beyond since day one.

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Pellman's Automotive Service
Verified Customer
April 22, 2014

Excellent customer service Fair price for work Work completed when it was promised Very nice staff Shuttle service really helpful

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Pellman's Automotive Service
Verified Customer
April 22, 2014

Always receive good service.

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Pellman's Automotive Service
Verified Customer
April 18, 2014

The service was prompt and courteous, and what was done was explained in detail to me.

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Pellman's Automotive Service
Verified Customer
April 18, 2014

Very friendly people, good service -- but seemed a little expensive.

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Pellman's Automotive Service
Verified Customer
April 18, 2014

Honest, trustworthy repairs. The technicians are awesome. The reception staff is so helpful. Dan is a sweetheart.

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Pellman's Automotive Service
Verified Customer
April 16, 2014

I always receive prompt, reliable service at Pellman's. I never have enough money to fix everything that's broken on my car, but they never pressure me to spend more than I need to at the time. I have been dealing with Dan for years, and I trust and like Dan.

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Pellman's Automotive Service
Verified Customer
April 16, 2014

SUPERIOR CUSTOMER SERVICE.

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Pellman's Automotive Service
Verified Customer
April 15, 2014

These days, it is so hard to trust that you are getting quality service. I immediately felt comfortable and trusting of the employees at Pellman's. They made sure I understood what was being done to my car and made sure all my needs were met as well (i.e. taking me home, etc.)

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Pellman's Automotive Service
Verified Customer
April 15, 2014

Pellman's was recommended to me and I will pass along the gesture. They're good!

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Pellman's Automotive Service
Verified Customer
April 14, 2014

Excellent service, friendly, knowledgeable.

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Pellman's Automotive Service
Verified Customer
April 14, 2014

Excellent service.

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Pellman's Automotive Service
Verified Customer
April 11, 2014

Gets the job done on the first try.

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Pellman's Automotive Service
Verified Customer
April 09, 2014

Good service.

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Pellman's Automotive Service
Verified Customer
April 07, 2014

It was really pricey. Not sure the info they told me was correct, At first they said that my car was misfiring on three cylinders, and it must be the coils, I told them I just had them replaced then they said it was the plugs which I just had replaced then they said I had the wrong plugs. I feel like for $140 to diagnose the issue they could have looked at the coils and found that they were new. Also I have had a vehicle misfire before and I never felt the car misfire. And when I took it back to the shop I had the plugs put in, they said they could not find the misfire engine light report and it should have been there if it was misfiring. Then the other issue that pulled on my car a small emissions leak they said I need to pay them more to diagnose that. I feel like they may just see me as someone they can take advantage of, but I could be wrong.

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Pellman's Automotive Service
Verified Customer
April 07, 2014

They are thorough, prompt, and recommend only the work needed. They are also very nice people.

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Pellman's Automotive Service
Verified Customer
April 03, 2014

Carefully explained all services, provided written estimate, great shuttle service, reviewed work order, no surprises.

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Pellman's Automotive Service
Verified Customer
April 02, 2014

Pellman's has been servicing our Toyota trucks for 15 years and both are getting ready to turn 200,000 miles! Cars serviced at Pellman's live longer!

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Pellman's Automotive Service
Verified Customer
April 01, 2014

They provide excellent service

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Pellman's Automotive Service
Verified Customer
March 31, 2014

Honest, exceptional work, pleasure to do business with.

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Pellman's Automotive Service
Verified Customer
March 28, 2014

I find them to be reliable, competent, honest, friendly, and efficient.

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Pellman's Automotive Service
Verified Customer
March 28, 2014

We're always satisfied with our service.

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Pellman's Automotive Service
Verified Customer
March 27, 2014

They treat customers right. When waiting for my car I have herd them deal with other customers. They go out of their way to sure the customer is satisfied.

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Pellman's Automotive Service
Verified Customer
March 27, 2014

Great place, service, employees. Comfortable, helpful atmosphere. Kinda out of the way though.

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Pellman's Automotive Service
Verified Customer
March 26, 2014

Great quality, honest, service and pricing.

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Pellman's Automotive Service
Verified Customer
March 26, 2014

The service is efficient and the staff are friendly. I feel that a locally owned and operated business can give personalized service at more reasonable prices than dealerships.

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Pellman's Automotive Service
Verified Customer
March 25, 2014

Very clean. Nice people. Good service.

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Pellman's Automotive Service
Verified Customer
March 24, 2014

Maybe they're really good at fooling me, but I feel like they're not ripping me off, and they do good (though expensive) work.

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Pellman's Automotive Service
Verified Customer
March 21, 2014

Quality service and honest.

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Pellman's Automotive Service
Verified Customer
March 21, 2014

Good service, decent price, still have some troubles after repair however.

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Pellman's Automotive Service
Verified Customer
March 20, 2014

Good service completed in a timely manner.

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Pellman's Automotive Service
Verified Customer
March 19, 2014

i have had my car serviced for years there. The service is always perfect

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Pellman's Automotive Service
Verified Customer
March 17, 2014

I was dissatisfied with my recent service. I took my car in for a check engine light. Pellman's took the car into the dealership and they performed a software update. Several weeks later the check engine light came back on and I brought my car back into Pellman's. Once again they took the car into the dealership to diagnose the problem. $400 later and the issue wasn't resolved and I don't understand why Pellman's wasn't able to diagnose the problem themselves, but had to take it into Toyota each time.

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Pellman's Automotive Service
Verified Customer
March 14, 2014

Great service.

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Pellman's Automotive Service
Verified Customer
March 11, 2014

Never had a bad experience.

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Pellman's Automotive Service
Verified Customer
March 11, 2014

Always good service.

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Pellman's Automotive Service
Verified Customer
March 10, 2014

They are honest and I can trust their suggestions of when something is really needed.

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Pellman's Automotive Service
Verified Customer
March 07, 2014

Good, friendly, efficient and thoughtful service.

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Pellman's Automotive Service
May 14, 2010

Pellman's is a great place to take your care for repair. Fast and trustworthy service. They provide all of your options and explain clearly what your car needs - and they provide all options to help save money. It's great to find a repair shop that can be trusted and won't suggest unnecessary repairs.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(303) 625-9216

Auto Repair Experience

  1. Brad & Lisa Pellman, Owners
  2. Established 1995
  3. 5 Auto Repair Mechanics on Staff
  4. 5 ASE Certified Auto Technicians
  5. 63 Years of Car Repair Experience