Pearl City Auto Works

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pcaw@hawaii.rr.com
98-025 Hekaha St Ste 27
Aiea, HI 96701 USA
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OPEN NOW
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8:00am to 5:00pm
OPEN NOW
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
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Closed
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
Call now:
(808) 419-7845
43 Verified Reviews

Auto Repair Experience

  • Erin Rodriguez - Owner, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience
RepairPal Scorecard

Erin Rodriguez, the owner, grew up around cars. Her father started Pearl City Auto Works in 1987, after working in the business for many years she bought it from him in 2005,. She received her initial training on the job but has gone on to take some of the best automotive shop management classes available. Pearl City employs 3 technicians who combine for over 38 years of experience, 1 of these techs is ASE Certified and they all attend on going training to keep up with the latest technology in the industry. This Certified shop has invested in some of the best automotive tools and advanced computer diagnostic equipment available to ensure that your vehicle is properly serviced and repaired. They offer Saturday hours, local shuttle service, wireless Internet, and early bird drop off for your convenience. All work is backed by a 12 month 12000 mile warranty.

Details

Auto Repair Experience

  • Erin Rodriguez - Owner, Owner
  • Established 2005
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 38 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • AAA Member Discount
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Loaner Car
  • Open Saturday
  • Open Weekends
  • Shopping Nearby
  • Warranty Accepted
  • Wireless Internet

Message from the Shop

Dennis Nakamura opened Pearl City Auto Works in 1987. As the Head Mechanic at Ron's Performance Center, he was well known for his skill at fixing any problem – even when no one else could figure it out. He became a big name in Hawaii on the racetrack, and loved to build fast cars. He created Pearl City Auto Works to take all of that accumulated skill and use it to help people stay on the road and keep their families safe.

Soon after the shop opened, customers could spy little Erin as an 8th grader hanging around the shop on weekends. She continued to work weekends through school, and began working full time at the shop immediately after high school. After 15 years of learning new things with cars every day, Erin knew that working at Pearl City Auto Works was what she wanted to do forever. In 2005, she purchased the business and has since promised to carry on her dad's legacy of excellent workmanship, care for the customer, and love of fast cars!

Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
Reviews

Overall Rating

43 Verified Reviews
by - Verified Customer October 04, 2016

Great service and great people!

by - Verified Customer October 04, 2016

Great service. I only wanted 1 bolt extracted since I broke the head off and was worried about the price to have the other 3 replaced. In return they replaced all of them and didn't charge anything extra. Thanks!

by - Verified Customer October 03, 2016

Great customer service over the phone and in-person. Staff very knowledgeable; understood my needs and provided detailed information on the work needed to be done on my vehicle. Pricing very reasonable. Received follow-up phone calls on additional work needed.

by - Verified Customer September 30, 2016

Erin and her crew of mechanics are the greatest! Efficient and knowledgeable. Workmanship is on spot!

by - Verified Customer September 30, 2016

Shop personnel was very professional and very accurate in giving me an estimate of the required work to be done to my car.

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by - Verified Customer September 29, 2016

Good honest work.

by - Verified Customer September 29, 2016

The shop performed requested services.

by - Verified Customer September 27, 2016

THEY HAVE A KIND AND FRIENDLY STAFF. QUALITY WORK AND REASONABLY PRICED. I COULDN'T ASK FOR ANYTHING MORE. BEST SERVICE EVER. I WOULD HIGHLY RECOMMEND PEARL CITY AUTO WORKS. SATISFIED CUSTOMER.

by - Verified Customer September 26, 2016

Very professional and FAST service.

by - Verified Customer September 23, 2016

Very helpful, explained all service required.

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by September 23, 2016

Good communication on status of repairs.

by - Verified Customer September 22, 2016

Great!

by - Verified Customer September 21, 2016

Great service!

by - Verified Customer September 16, 2016

I recently had major work done on my vehicle within the past month. Their workmanship, professionalism, and ability to find and notify me of existing problems, with my car, was great! They even had a great running loaner available, at no additional cost, while auto repairs were being done. This is rare in Honolulu, and since I live far away from the repair shop, made it a lot easier to get around (without having to rent a car for a few days). In short, my experience with them was nothing short of awesome! I will definitely recommend them to friends who are in need of a good quality auto repair shop. My vehicle runs like new, and I could not be happier!

by - Verified Customer September 16, 2016

They did an excellent job at a reasonable price.

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by - Verified Customer September 16, 2016

Good service, explanations were given when needed.

by - Verified Customer September 15, 2016

The work provided was done well, plus the staff explains what they did to me. I feel that the work was done correctly. Also, I thought the cost was fair.

by - Verified Customer September 14, 2016

Fast service.

by - Verified Customer September 14, 2016

Very good customer service. The workers are very helpful and friendly.

by - Verified Customer September 13, 2016

I went in for my routine oil change, and it was handled quickly!

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by - Verified Customer September 13, 2016

They fixed the rear driver side window fine, but the next day I noticed that the lock no longer works properly . I have been told it will cost another 200.00-400.00 to replace it.

by September 12, 2016

Great service!

by - Verified Customer July 12, 2013

If any repair work needed to be done it was done with expertise. Also if any additional work needed to be done I would receive a call saying that I should do the repair before a major problem occurs. I have total confidence in all repairs that have been done to my vehicles. My wife and I have total trust with Pearl City Auto.

by - Verified Customer July 09, 2013

Outstanding service!

by July 09, 2013

Good job all the time

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by July 03, 2013

They are very courteous, knowledgeable, and do a good job expediently.

by July 03, 2013

Been with them for years. Always been given honest, reliable, trustworthy service.

by - Verified Customer June 29, 2013

Pearl City Auto Works always provides excellent service to my family, and are always friendly, knowledgeable, honest and upfront with their business transactions.

by - Verified Customer June 27, 2013

Very trustworthy and honest and will not charge you for things not required. Reasonable place to take your car.

by - Verified Customer June 26, 2013

Each time i've taken my car in, i've received EXCELLENT service.

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by June 26, 2013

Last repair was very overpriced.

by June 18, 2013

Great, friendly service! They accommodate my schedule--my car is always ready before my requested time of pickup. Once they even stayed open beyond their regular hours on a Saturday so that I could have a tow truck bring my car in during an unexpected emergency. Their workmanship is excellent!

by June 17, 2013

Efficient, friendly staff, reasonable prices

by June 07, 2013

Friendly timely service and very accommodating.

by - Verified Customer June 07, 2013

Very good and conscious service

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by May 30, 2013

Fast, excellent customer service, excellent work.

by May 22, 2013

I have had good service with them.

by - Verified Customer May 20, 2013

Very honest and professional service.

by - Verified Customer May 16, 2013

They do excellent work, always willing to answer questions, car ready when promised, and they treat you as a friend and not as a customer.

by - Verified Customer May 15, 2013

Excellent service in terms of office staff and auto mechanics. I feel special and cared for.

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by May 10, 2013

We are pleased with their services.

by May 09, 2013

Good customer service is sometimes hard to find in this world right now. I am always pleased every time I take one of my vehicles there for repairs. They have a great staff! Always kind and helpful. They really care about their clients!

by - Verified Customer May 07, 2013

4 or 5 years ago, I had an idle problem on my car and took it to Midas to check and they recommend to replace the idle and it will cost me at least $900. so I search and ask some friends any good car repair shop and they mention Pearl City Auto Repair so I brought my car and Erin (the owner) told me that it just need cleaning and it only cost me less than $100. and until now my idle is still working. They're honest and friendly, they don't take advantage of females who doesn't know anything about cars.

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