✓ RepairPal Certified
29805 Pacific Highway S
Federal Way, WA 98003
View map and get directions
Mon:9:00am to 6:00pm
Tue:9:00am to 6:00pm
Wed:9:00am to 6:00pm
Thu:9:00am to 6:00pm, 9:00am to 6:00pm
Fri:9:00am to 6:00pm
Sat:9:00am to 6:00pm
Call now:
(206) 557-6618

Auto Repair Experience

  • Mike Thomas, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 33 Years of Car Repair Experience


Our certification team found Payless Auto Repair to be a young shop with the right ideas and going in the right direction. Mike Thomas, the owner, established Payless in 2012 with the vision of offering fairly priced auto repairs. Mike has put together a crew of experienced ASE Certified technicians to help him achieve this goal. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to make professional repairs to your late model vehicles. Our team felt that this was a winning combination of the things we look for when searching for shops for our network. All work is backed by a 12 month 12000 mile warranty for your peace of mind. Shuttle service, early bird drop off, and wireless internet are available on site.


Auto Repair Experience

  • Mike Thomas, Manager
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 33 Years of Car Repair Experience


  • AC/Heating
  • Collision Repair & Paint
  • Diagnosis
  • Mobile Repair
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass


  • Child Friendly
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Senior Discount
  • Shopping Nearby
  • Shuttle
  • Towing

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

Customer Reviews

August 24, 2015

Took truck in for starting issues when truck got warm and they had to run it multiple times for 20-30 minutes at their shop plus take it out and run it to diagnose the problem. Put new starter in and I went to pick up truck today and it wouldn't start after I had already paid them for the work. Reason for that was they had run my truck out of gas by letting it run so long multiple times and yet they couldn't put enough fuel in it just to get me to a gas station. I understand that diagnostics can include having to run and drive the vehicle at the shop, but if a customer has a car towed into your shop with fuel in it and your shop runs it dry then I feel they are responsible for at least putting in enough fuel to get you to a station and just add the cost of the couple of gallons of gas to the bill and I would have been happy to pay it. Instead, I was told that I had to go find a container, go to a gas station and then come back and put fuel in my truck just to get it home from the shop after paying them over $300 to do repairs on it. Then when I went in to get my keys back from the manager, he wouldn't even speak to me - just handed me the keys and basically shooed me out of his office. He had his money and he couldn't be bothered with speaking to me any more. Terrible customer service and will never go back again.

May 24, 2014

Friendly and very decently priced. I wouldrecommend the to anyone. A one stop shop, repairs, towing; and car sales (if looking for a second used car).

July 04, 2013

I took my car in the other day for a brake job, I was able to save nearly half of what the Dealership was going to charge!! I highly recommend, very clean est. with an awesome waiting room..A+++++

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RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service