» » » Payless Auto Repair

Payless Auto Repair

29805 Pacific Highway S, Federal Way, WA 98003 Map & directions

Call Now: (206) 557-6618

About Payless Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
96
Technical Ability
80
Tools & Equipment
94
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Our certification team found Payless Auto Repair to be a young shop with the right ideas and going in the right direction. Mike Thomas, the owner, established Payless in 2012 with the vision of offering fairly priced auto repairs. Mike has put together a crew of experienced ASE Certified technicians to help him achieve this goal. An investment has been made in the automotive tools and computer diagnostic equipment that is needed to make professional repairs to your late model vehicles. Our team felt that this was a winning combination of the things we look for when searching for shops for our network. All work is backed by a 12 month 12000 mile warranty for your peace of mind. Shuttle service, early bird drop off, and wireless internet are available on site.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

Service & Repair

Amenities

Open Saturday Shuttle

Customer Reviews 0 verified reviews (3 total)

Sort by: Date | Helpful
Payless Auto Repair
May 24, 2014

Friendly and very decently priced. I wouldrecommend the to anyone. A one stop shop, repairs, towing; and car sales (if looking for a second used car).

Flag Inappropriate
Payless Auto Repair
August 24, 2015

Took truck in for starting issues when truck got warm and they had to run it multiple times for 20-30 minutes at their shop plus take it out and run it to diagnose the problem. Put new starter in and I went to pick up truck today and it wouldn't start after I had already paid them for the work. Reason for that was they had run my truck out of gas by letting it run so long multiple times and yet they couldn't put enough fuel in it just to get me to a gas station. I understand that diagnostics can include having to run and drive the vehicle at the shop, but if a customer has a car towed into your shop with fuel in it and your shop runs it dry then I feel they are responsible for at least putting in enough fuel to get you to a station and just add the cost of the couple of gallons of gas to the bill and I would have been happy to pay it. Instead, I was told that I had to go find a container, go to a gas station and then come back and put fuel in my truck just to get it home from the shop after paying them over $300 to do repairs on it. Then when I went in to get my keys back from the manager, he wouldn't even speak to me - just handed me the keys and basically shooed me out of his office. He had his money and he couldn't be bothered with speaking to me any more. Terrible customer service and will never go back again.

Flag Inappropriate
Payless Auto Repair
July 04, 2013

I took my car in the other day for a brake job, I was able to save nearly half of what the Dealership was going to charge!! I highly recommend, very clean est. with an awesome waiting room..A+++++

Flag Inappropriate
Get Directions to Payless Auto Repair
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 6:00pm
Sun:CLOSED
Call Now:

(206) 557-6618

Auto Repair Experience

  1. Mike Thomas, Manager
  2. Established 2012
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 33 Years of Car Repair Experience