Paul's Japanese Auto Repair & The Brake Stop
(949) 888-8686
Rancho Santa Margarita, CA 92688
Hours of operation:
| Mon - Fri | 7:30am to 5:00pm |
| Sat | 7:30am to 2:00pm |
| Sun | CLOSED |
Paul's Japanese Auto Repair & The Brake Stop was established in 1996 in Rancho Santa Margarita. We pride ourselves on treating the customer not as a number, or a dollar sign; but as an individual and a family member. Family owned and operated, you will never get the run around that the dealership will give you. We service not only Japanese, but American cars as well. Providing all scheduled maintenance services (30k, 60k, 90/105k), brakes, clutches, diagnostic repairs, etc; basically all repairs/services that your vehicle may need. We function as an active member of the community, and make the effort to know our customers and their families. Our goal is to provide the most friendly and honest shop in South Oc. The service manager is ASE Certified and an Eagle Scout, so his honesty is natural. A superb alternative to the high prices and lackluster service of the dealership, with a higher standard of quality and trust.
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Auto Makes We Service:
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Specialties:
| AC/Heating | Check Engine Light | Diagnosis | Hybrid/Electric |
| Oil Change & Lube | Scheduled Maintenance | Service & Repair | Timing Belts |
Amenities:
| Coffee | Early Bird Dropoff | Free Inspection | Heated Waiting Room |
| Open Saturday | Parts/Accessories | Rental Car | Shopping Nearby |
| Shuttle | Wireless Internet |
Customer Reviews (6 reviews)
6 Sort by: Date | Helpful-
Paul's Japanese Auto Repair & The Brake Stop
I had brought my Honda Odyssey to the dealer for a recall job, and they said that I needed new brakes. I then brought the car to Paul's and they said that I had at least 25% left to go on the brakes! It's comforting to know that they will always be honest. Another time I brought the car to Paul's for its 60,000 mile check up, and they were great as usual. John, the owner is such a personable guy. I accidentally left my cell phone in the car. I called to make sure it was there, and they said that they would charge it for me. Sure enough it was fully charged and ready for me when I picked up the car. I thought that was going above and beyond!
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Paul's Japanese Auto Repair & The Brake Stop
Paul's is without the most honest repair place around. I took my vehicle there because the local Toyota dealer (two blocks from Paul's) wanted me to pay them $759 for a brake job and another $759 to replace a valve cover that was leaking badly. Aaron and the guys found that the brakes and drums had never been removed so Toyota couldn't even see the cylindar to know it was bad. Yet Toyota insisted that I had to have the complete brake job. As for the valve gasket, a small ooze from one part of the valve, nothing more. They did find that my transmission pan was loose. They tightened that all up and all for under $80. They cannot be beat! Their mechanics are top notch and John and Aaron always put the customer first. They could have easily said I need the same parts, do the job for $700 a piece and I would have jumped on it. Instead, they were honest and gave up an easy $1300. You will not find a more honest shop!
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Paul's Japanese Auto Repair & The Brake Stop
I have a Mazda Millenia S, a car that is notoriously difficult to diagnose and fix. Paul's just diagnosed and fixed a problem for me which the Mazda dealership couldn't handle. In the process, everything was explained to me every step of the way, they were completely honest, and all the work and then some was done well within the cost estimate they gave me. I couldn't have asked for a better experience. I will never take my car anywhere else for service.
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Recent Answers by Paul's Japanese Auto Repair & The Brake Stop
"removing the battery negative for about 10-15 min. should be sufficient to reset the computer stored codes"
"Issue is most likely the computer not entering sensor readiness status. it is the vehicle performing "self tests" to confirm sensor reading with what was imputed as required values from the manufa..."
"there has to be some sort of sensor that is not reading properly due to possible defect. We don't work on alarm systems on German import vehicles, but the shop a few doors down does work on Merced..."
"Could be the switch, could be that there is an issue with the gear drive assembly, which would co$t more. Need to determine your specific issue before pricing should be discussed, in any case."
"Could be a leak from the differential seal (output seal) This could cause damage to the front gears and bearings. Could also be axle shaft its self, leaking grease from boot. In either case, an i..."
"Engine idle speed specification is 650-750 rpm, after at operating temp. improper cleaning of throttle body and idle air control valve openings can cause damage if done improperly, or with the wro..."
"-raiderron- is on the right track, would recommend the same. How many miles on the vehicle, as could be other issues, based on how symptoms present."
""New" replacement alternator would be hard to find, as even the dealership would most likely sell you a re-manufactured starter. The estimator function of your site here (Repair Pal) states replac..."
"iI would be concerned that it may not be specifically the crank pulley, that it could be timing belt noises."
"What is the specific question, so as I could be of more help.?"
"Unfortunately, front trans-axle / differential leaks on Toyota vehicles are common. Issue stems from both transmission half's being clam shelled around the transmission internals. The issue could..."
"According to my data reference, it calls for 2 hours book time to replace pump. There may be added time due to difficulties (rust, other unforeseen issues). There is also .6 hour for bleed steeri..."
"I would have to agree with "overbys" There is no repair, unless you here to buy some neoprene rubber and repair it yourself. The cupholder as a whole would have to be replaced."
"Not specializing in Mercedes, i would not have any further advise. there is a shop that does mercedes a few doors down."
"My system is showing two sensors, appearing on top, or top right side of engine. your issue may not be a coolant sensor issue, you could have a stuck fan relay, or other control system malfunction. "
"A visual determination would have been made on the leaking struts, As there would be a visual trace running down body of shock/strut. As far as the control arm bushings, we at this shop have seen ..."
"You may not be able to. Some of the newer VW/Audi use an ELECTRONIC rear caliper, that requires computer tools to retract piston. If there is a larger black unit on the back of caliper, this comp..."
"If the pan could be saved would depend on condition of threads. If plug is stripped, a plug replacement would be all thats needed. An oversize plug may work to recut the threads, but that is seen..."
"Just based on that little bit of information, I would believe that there is an issue with the "blend door" This is the part that directs air to vent, foot, defrost, etc. If there is an issue, the..."
"You may want to try a body shop for these parts/installation. We are recommending Santa Margarita Auto Body (949) 589-2000"
"Typical radio station set is to just hold button down till there is an audible beep."