Problem started not long after we bought it. Occasionaly the front passenger electronic window would not open. Now window will not open from either control panel.
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2009 Dodge Journey Question: Passenger electronic window
Answer #1patrick mannion from Greg Solow's Engine Room, September 25, 2010, 07:54Master
If the window motor makes a noise like it "wants to operate" then the switch and fuse are probably OK and the problem is more likely to be the window regulator that has failed. If you hear no noise then the fuse, switch or wiring (particularly pay attention to the flexible harness that goes between the door and the body as it flexes each time the door is opened and closed and wires may have frayed in the harness ) could be at fault. With the engine running (for higher circuit voltage) try operating the window switch in the up/close position with the door open keep your finger operating the switch to the close position and slam the door closed, sometimes it will jar the motor if it has stopped on a dead spot within the motor windings but it is a sign of a bad window motor. The inner door trim panel will have to be removed to inspect the window motor and mechanism and check for power to see what the problem is. Removing the door trim may be tricky and easy to damage trim that is expensive to replace if damaged! You would need illustrated instructions so as not to damage the trim. Autozone have some popular workshop manuals for free on line once you register (for free) on their website http://bit.ly/autozone_repair_info or there is a company that independent auto repair shops "buy" their information from that offer a very reasonable service to do it yourselvers. You can get a one week subscription or year subscription very cheap. The information is year make and model specific repair procedures, service bulletins, component locations, wiring diagrams ect.... great quality information same as the professionals have ,much better than generic workshop manuals from parts stores, much cheaper than the factory manual try http://bit.ly/mitchell_repair_manuals_online and get an online repair manual subscription.