Parkway Automotive Service

✓ RepairPal Certified
708 Kirk Rd
Little Rock, AR 72223 USA
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(501) 819-3730
62 Verified Reviews

Auto Repair Experience

  • Michael Davidson, Owner
  • Established 1998
  • 6 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 115 Years of Car Repair Experience
RepairPal Scorecard

Parkway Automotive Services was established in 1998 and has been providing the local community with quality automotive repairs ever since. This RepairPal Certified shop features a well trained team of ASE certified technicians who are equipped with the state of the art tools necessary to service and repair today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / unlimited-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “excellent”, “professional”, and “reliable”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available at this RepairPal Certified shop.


Auto Repair Experience

  • Michael Davidson, Owner
  • Established 1998
  • 6 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 2 ASE Master Auto Technicians
  • 115 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ASA
  • NAPA
  • iATN

Message from the Shop

Little Rock's only AAA Approved auto repair facility. A+ BBB Rating.
All services carry a 2-year/24,000 mile warranty.

Auto Service Excellence

All of the technicians at Parkway Automotive services have passed the industries' Automotive Service Excellence (ASE) test. On-going training is provided on-line at the bay, schools instructed by AC Delco, NAPA, and an in house library. In addition Mike is very serious about training. He has sent his staff as far west as Los Angeles, Phoenix, and Portland. And as far east as the Carolinas north to Chicago and St. Louis. Wherever the industry's best training is, Parkway Automotive is there. Just ask your current shop when was the last time any of their staff went to school? You might be surprised!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

62 Verified Reviews
by - Verified Customer December 06, 2016


by - Verified Customer December 06, 2016

All the folks at Parkway take very good care of us.

by - Verified Customer December 06, 2016

I wasn't sure about the pricing of the parts, it seemed high. But then again I'm not entirely sure about the nature of the parts that were needed so I'm trusting y'all's judgement on that.

by - Verified Customer December 05, 2016

I am very happy to have found you and have been pleased with staff and the work done each time I have come in. THANK YOU!

by - Verified Customer December 02, 2016

Very good experience!

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by - Verified Customer December 02, 2016

The service adviser are excellent. I did have a problem with the job that caused me to return the car a few days later to get it fully resolved.

by - Verified Customer December 02, 2016

A.J and the rest of the staff are always available and anxious to diagnose, explain, and correct issues. I highly recommend their service.

by - Verified Customer October 07, 2015

I've trusted them to do good work since the start of their business.

by - Verified Customer October 06, 2015

My experience has been excellent. The mechanics are thorough and I trust the findings reported to me. The integrity of Mike and his office is second to none.

by - Verified Customer October 05, 2015

Great, friendly service.

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by - Verified Customer October 02, 2015

AJ and Curtis and the rest of the crew always take good care of our cars. Chester is very friendly, and I love that he is available to drive me to where I need to be when I drop my car off. They remember me by name and take time for a friendly chat, and they explain everything to me so I'll know why they recommend work and how critical (or not) it is. They don't recommend work when it's not needed, but they may let me know that something will be coming up later (such as when the treads are getting low but it's not yet time to replace the tires).

by - Verified Customer September 30, 2015

They do good work, are very professional and friendly.

by September 29, 2015

They seem to have communication issues between customers and employees.

by - Verified Customer September 25, 2015

High costs.

by - Verified Customer September 23, 2015

Mike and his employees are good people who provide great service.

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by - Verified Customer September 23, 2015

Prices seemed very high.

by - Verified Customer September 22, 2015

They always take good care of me and my car.

by - Verified Customer September 22, 2015

Always friendly, trustworthy, competent.

by - Verified Customer September 18, 2015

I can trust Parkway Automotive to take care of my car...and me.

by - Verified Customer September 18, 2015

I have already referred my friends. I had a good experience.

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by - Verified Customer September 18, 2015

I like the personal service.

by - Verified Customer September 17, 2015

Quality service each time.

by - Verified Customer September 14, 2015

Excellent service, staff and owner.

by - Verified Customer September 14, 2015

Too expensive compared to other mechanics. I was also told I needed multiple things worked on including draining my ac system and refilling refrigerant when as an AC tech I know it's a sealed system that unless has issues or leaks, never needs drained and refilled. Rip off

by - Verified Customer September 10, 2015

Each time, the experience from top to bottom, every person, conversation, attention to detail, work done on car, and relationship with each--them to me, me to them--so good! I appreciate the time they give to my car and to me.

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by - Verified Customer September 10, 2015

Great friendly service. Reliable and trusted auto service.

by - Verified Customer September 09, 2015

All of my visits have been easy and professional.

by - Verified Customer September 09, 2015

The service was very good, reasonably priced and they did the work they said they would do.

by September 08, 2015

Great customer service--responsive--not condescending when explaining the service that needs to be provided.

by - Verified Customer September 08, 2015

We've always received good service from Parkway. Even when there have been issues, someone has worked to help us resolve them. We have felt, though, that the service we receive now is not always at the level it has been in the past.

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by - Verified Customer September 04, 2015

I've been a customer for over 15 years & have been pleased with their service.

by - Verified Customer September 03, 2015

Thorough car inspection, friendly sales reps, customer-centered services.

by - Verified Customer August 21, 2015

They did what others couldn't in my time of need.

by August 21, 2015

They did a great job, and they were very upfront about cost before servicing my vehicle, which I really appreciated.

by - Verified Customer August 20, 2015

While they are nice and friendly they have horrible communication.

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by August 18, 2012

I think they are certainly the nicest people I've ever met in the auto repair industry.

by - Verified Customer August 17, 2012

Their shuttle service is very convenient and I'd also say that they do good work but they're a bit pricey.

by - Verified Customer August 09, 2012

The only negative I can say about Parkway Automotive is that they always recommend repairs for my 9 yr vehicle (164,000 mi) as if it were a new vehicle. I always weigh investing in repairs on a vehicle that is not worth what a new one is.

by - Verified Customer August 08, 2012

Parkway automotive is an establishment that is well suited for people who are concerned with having every single thing about their automobile in 100% compliance with the high standards. I am not one of those people. I just want something that gets me from A to B. I want to do the bare minimum to make sure my vehicle goes down the road. If you're like the other people Parkway Automotive is better suited for you if your like me you just want the bare minimum.

by - Verified Customer August 03, 2012

They were very professional, very thorough, and very accommodating. You get what you pay for. The value was great.

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by - Verified Customer August 02, 2012

They were very thorough.

by - Verified Customer August 02, 2012

The whole experience was phenomenal, no pressure, good points, gave me the facts to make the right decision on what needed to be done. It was an all around better experience than if you went to a dealership. Especially if you're an out of towner, they considered all of that, it was really nice. I would recommend them and wish they would open a shop in Charlotte, North Carolina.

by August 01, 2012

Customer transportation to home or office and back for pick up is extremely professional and convenient. Above all, no high pressure sales.

by August 01, 2012

I was disappointed that the repairs took much longer than expected even though I told the service rep I needed my car asap. I was not offered a less expensive repair alternative until after I declined a service. By then I had made other arrangements.

by August 01, 2012

The service rep communicated well with me throughout the whole process, which i appreciated very much.

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by - Verified Customer July 31, 2012

AAA recommend this shop and I am very pleased with the work.

by July 31, 2012

Did not inspire trust. I do not trust my car to them.

by - Verified Customer July 27, 2012

They're really nice people. They do a really good job and I trust them.

by - Verified Customer July 25, 2012

Bob was my driver and he just made my day. You guys go out of your way to give good customer service. VERY IMPRESSIVE and appreciated.

by July 24, 2012

I Think the service there is excellent. The friendliness and how quickly they work on your car is excellent. I think the provision of transportation to and from your home if you need that is a wonderful feature that I regularly use. I believe the staff is extremely courteous. I've always been pleased with anything I've ever had done at the shop. Their prices seem high on some things.

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by - Verified Customer July 21, 2012

Excellent. They have been easy to work with for many years. Customer service is always quite good and I think it's important that they are very fair about their service. They don't do repairs just to make money.

by - Verified Customer July 19, 2012

I still have some problems and no money left

by - Verified Customer July 11, 2012

Great service with employees that had knowledge to explain their work.

by - Verified Customer July 11, 2012

Mike and his staff are very knowledgeable and courteous. They have your best interests and bottom line at the forefront of their concerns!

by - Verified Customer July 06, 2012

Great customer service!

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by July 06, 2012

cost of labor is ridiculous

by - Verified Customer June 22, 2012

The staff is very friendly and they do great work.

by - Verified Customer June 21, 2012

I have been satisified each time I've had servicing or repair work done on several cars. The staff is knowledgable and courteous and price seems to be fair.

by - Verified Customer June 20, 2012

AJ is great to deal with as well as the other staff members. Service is a bit pricey, with that said the work that was performed on my car was impeccable.

by - Verified Customer June 18, 2012

I am extremely satisfied with my experiences at Parkway and do not hesitate to bring my car to you for routine maintenance or special needs.

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by June 09, 2012

Had an unusual issue that developed from a previous repair that they took the time to diagnose and solve and were very fair on the charges.

by - Verified Customer June 09, 2012

Parkway personnel is professional and personable. They work very hard to accommodate my work schedule and provide shuttles for customer service. First rate in customer service.

by June 01, 2012

They were very kind and informative and I liked their service very much. There was always something that needed to be done though, and perhaps that is just the way it is.

by - Verified Customer May 24, 2012

They always accommodate my schedule. Clean facility, friendly professional staff at a fair price

by - Verified Customer May 16, 2012

I'm extremely satisfied with the service provided by Parkway Automotive.

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by - Verified Customer May 16, 2012

Pressured to fix something that they had already "fixed" previously that should not have needed additional repair. Said they'd investigate and call back...never did.

by - Verified Customer May 10, 2012

Great service. Friendly & I trust them very much! Love the great attitudes of the service writers, worked with Ben, & liked him especially. He was very professional. Will recommend to others!

by May 04, 2012

A little pricey yet good work. As with most places like this they will recommend lots of service you may or may not need immediately, or some you may prefer to get elsewhere.

by - Verified Customer April 20, 2012

GREAT PEOPLE and very concerned

2 verified customers did not leave comments but provided these ratings:
by Jennie
by Scott

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Parkway Automotive Service
708 Kirk Rd
Little Rock, AR 72223




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