Parkway Automotive Services was established in 1998 and has been providing the local community with quality automotive repairs ever since. This RepairPal Certified shop features a well trained team of ASE certified technicians who are equipped with the state of the art tools necessary to service and repair today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / unlimited-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “excellent”, “professional”, and “reliable”. A local shuttle service, loaner cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are also available at this RepairPal Certified shop.
Parkway Automotive Service
Little Rock, AR 72223 USA
Auto Repair Experience
- Michael Davidson, Owner
- Established 1998
- 6 Auto Repair Mechanics on Staff
- 5 ASE Certified Auto Technicians
- 2 ASE Master Auto Technicians
- 115 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Free Estimates
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Open Saturday
- Rental Car
- Se Habla Espanol
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
All the folks at Parkway take very good care of us.
I wasn't sure about the pricing of the parts, it seemed high. But then again I'm not entirely sure about the nature of the parts that were needed so I'm trusting y'all's judgement on that.
I am very happy to have found you and have been pleased with staff and the work done each time I have come in. THANK YOU!
Very good experience!
The service adviser are excellent. I did have a problem with the job that caused me to return the car a few days later to get it fully resolved.
A.J and the rest of the staff are always available and anxious to diagnose, explain, and correct issues. I highly recommend their service.
I've trusted them to do good work since the start of their business.
My experience has been excellent. The mechanics are thorough and I trust the findings reported to me. The integrity of Mike and his office is second to none.
Great, friendly service.
AJ and Curtis and the rest of the crew always take good care of our cars. Chester is very friendly, and I love that he is available to drive me to where I need to be when I drop my car off. They remember me by name and take time for a friendly chat, and they explain everything to me so I'll know why they recommend work and how critical (or not) it is. They don't recommend work when it's not needed, but they may let me know that something will be coming up later (such as when the treads are getting low but it's not yet time to replace the tires).
They do good work, are very professional and friendly.
They seem to have communication issues between customers and employees.
Mike and his employees are good people who provide great service.
Prices seemed very high.
They always take good care of me and my car.
Always friendly, trustworthy, competent.
I can trust Parkway Automotive to take care of my car...and me.
I have already referred my friends. I had a good experience.
I like the personal service.
Quality service each time.
Excellent service, staff and owner.
Too expensive compared to other mechanics. I was also told I needed multiple things worked on including draining my ac system and refilling refrigerant when as an AC tech I know it's a sealed system that unless has issues or leaks, never needs drained and refilled. Rip off
Each time, the experience from top to bottom, every person, conversation, attention to detail, work done on car, and relationship with each--them to me, me to them--so good! I appreciate the time they give to my car and to me.
Great friendly service. Reliable and trusted auto service.
All of my visits have been easy and professional.
The service was very good, reasonably priced and they did the work they said they would do.
Great customer service--responsive--not condescending when explaining the service that needs to be provided.
We've always received good service from Parkway. Even when there have been issues, someone has worked to help us resolve them. We have felt, though, that the service we receive now is not always at the level it has been in the past.
I've been a customer for over 15 years & have been pleased with their service.
Thorough car inspection, friendly sales reps, customer-centered services.
They did what others couldn't in my time of need.
They did a great job, and they were very upfront about cost before servicing my vehicle, which I really appreciated.
While they are nice and friendly they have horrible communication.
I think they are certainly the nicest people I've ever met in the auto repair industry.
Their shuttle service is very convenient and I'd also say that they do good work but they're a bit pricey.
The only negative I can say about Parkway Automotive is that they always recommend repairs for my 9 yr vehicle (164,000 mi) as if it were a new vehicle. I always weigh investing in repairs on a vehicle that is not worth what a new one is.
Parkway automotive is an establishment that is well suited for people who are concerned with having every single thing about their automobile in 100% compliance with the high standards. I am not one of those people. I just want something that gets me from A to B. I want to do the bare minimum to make sure my vehicle goes down the road. If you're like the other people Parkway Automotive is better suited for you if your like me you just want the bare minimum.
They were very professional, very thorough, and very accommodating. You get what you pay for. The value was great.
They were very thorough.
The whole experience was phenomenal, no pressure, good points, gave me the facts to make the right decision on what needed to be done. It was an all around better experience than if you went to a dealership. Especially if you're an out of towner, they considered all of that, it was really nice. I would recommend them and wish they would open a shop in Charlotte, North Carolina.
Customer transportation to home or office and back for pick up is extremely professional and convenient. Above all, no high pressure sales.
I was disappointed that the repairs took much longer than expected even though I told the service rep I needed my car asap. I was not offered a less expensive repair alternative until after I declined a service. By then I had made other arrangements.
The service rep communicated well with me throughout the whole process, which i appreciated very much.
AAA recommend this shop and I am very pleased with the work.
Did not inspire trust. I do not trust my car to them.
They're really nice people. They do a really good job and I trust them.
Bob was my driver and he just made my day. You guys go out of your way to give good customer service. VERY IMPRESSIVE and appreciated.
I Think the service there is excellent. The friendliness and how quickly they work on your car is excellent. I think the provision of transportation to and from your home if you need that is a wonderful feature that I regularly use. I believe the staff is extremely courteous. I've always been pleased with anything I've ever had done at the shop. Their prices seem high on some things.
Excellent. They have been easy to work with for many years. Customer service is always quite good and I think it's important that they are very fair about their service. They don't do repairs just to make money.
I still have some problems and no money left
Great service with employees that had knowledge to explain their work.
Mike and his staff are very knowledgeable and courteous. They have your best interests and bottom line at the forefront of their concerns!
Great customer service!
cost of labor is ridiculous
The staff is very friendly and they do great work.
I have been satisified each time I've had servicing or repair work done on several cars. The staff is knowledgable and courteous and price seems to be fair.
AJ is great to deal with as well as the other staff members. Service is a bit pricey, with that said the work that was performed on my car was impeccable.
I am extremely satisfied with my experiences at Parkway and do not hesitate to bring my car to you for routine maintenance or special needs.
Had an unusual issue that developed from a previous repair that they took the time to diagnose and solve and were very fair on the charges.
Parkway personnel is professional and personable. They work very hard to accommodate my work schedule and provide shuttles for customer service. First rate in customer service.
They were very kind and informative and I liked their service very much. There was always something that needed to be done though, and perhaps that is just the way it is.
They always accommodate my schedule. Clean facility, friendly professional staff at a fair price
I'm extremely satisfied with the service provided by Parkway Automotive.
Pressured to fix something that they had already "fixed" previously that should not have needed additional repair. Said they'd investigate and call back...never did.
Great service. Friendly & I trust them very much! Love the great attitudes of the service writers, worked with Ben, & liked him especially. He was very professional. Will recommend to others!
A little pricey yet good work. As with most places like this they will recommend lots of service you may or may not need immediately, or some you may prefer to get elsewhere.
GREAT PEOPLE and very concerned
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708 Kirk Rd
Little Rock, AR 72223
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