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Paradise Auto and Truck Center

1288 W San Marcos Blvd #117, San Marcos, CA 92078 Map & directions

Call Now: (760) 621-0027

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About Paradise Auto and Truck Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
92
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
36 months / 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

We found Paradise Auto and Truck Center to have a highly experienced team. Charles Marabella, service manager and writer, has over 28 years of experience and took over the shop in 2009. Their two technicians have a combined 35 years of experience between them, have strong diagnostic skills, and are both ASE certified. We were also impressed with Paradise's 36-month/36,000 mile warranty, which way exceeds the industry average. Located in a business park with a high walk score, Paradise never puts money ahead of customer service and we were impressed with how active they are in giving back to the San Marcos community.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Specialties

Service & Repair

Amenities

Se Habla Espanol Shopping Nearby Shuttle

Customer Reviews 16 verified reviews (18 total)

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Paradise Auto and Truck Center
Verified Customer
June 28, 2012

It was fine. It was good. I think the guy was honest. He tried to help me.

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Paradise Auto and Truck Center
Verified Customer
June 20, 2012

They were very fair and good to us. We have brought them more business over the years.

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Paradise Auto and Truck Center
Verified Customer
June 20, 2012

I had a great experience. They have worked on three of my cars. They're good. They got everything done in a timely manner and the pricing was very fair. I would continue to use them in the future.

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Paradise Auto and Truck Center
Verified Customer
June 12, 2012

I'm just pretty satisfied.

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Paradise Auto and Truck Center
Verified Customer
June 04, 2012

Charlie, the owner, is very, very personable and goes out of his way to make sure you are comfortable in his waiting room. He always makes sure that your repair and auto is ready when he promises.

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Paradise Auto and Truck Center
Verified Customer
May 25, 2012

They have good service and good personality.

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Paradise Auto and Truck Center
Verified Customer
May 24, 2012

They give it to me straight. They tell me what's wrong and how it affects my car. They are very informative, the prices are excellent, and the staff is caring. They are willing to work with you. They are awesome.

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Paradise Auto and Truck Center
Verified Customer
May 23, 2012

Very friendly and clean shop. The work is impeccable. The value was there and you don't ever have to go back for poor workmanship or things that just weren't done right.

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Paradise Auto and Truck Center
Verified Customer
May 18, 2012

I think it's very fair and accurate. They know how to get it fixed. Very good.

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Paradise Auto and Truck Center
Verified Customer
May 17, 2012

The shop is honest. They are qualified mechanics. I feel comfortable taking my vehicle there.

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Paradise Auto and Truck Center
Verified Customer
May 16, 2012

Good place to go.

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Paradise Auto and Truck Center
Verified Customer
May 15, 2012

I think that it was extremely courteous, thorough, and good quality. My husband and I both use the service.

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Paradise Auto and Truck Center
Verified Customer
May 04, 2012

I've been going there for the last ten years. Service is always outstanding. I trust them with their diagnosis and recommendations for any required repairs.

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Paradise Auto and Truck Center
Verified Customer
April 03, 2012

They are reasonably priced. Very pleasant to work with.

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Paradise Auto and Truck Center
Verified Customer
April 02, 2012

They did something very innovative. The truck was eating batteries. When they couldn't find out what was going on with it, one of their mechanics put his cell phone on video record, put it in the glove compartment, and found that the light in the glove box was staying on. I thought that was very slick thinking.

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Paradise Auto and Truck Center
Verified Customer
March 21, 2012

They were very professional in diagnosing the problems. Best for my vehicle.

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Paradise Auto and Truck Center
maint3817
July 02, 2014

After calling around to many places i chose Paradise Auto and my experience there was very nice they informed me exactly what my problem was and gave me the prices (knowing my way around cars and parts) and they was very reasonable and they did not try to sugar coat and the coast of the repairs was also very very reasonable and this is a place where i will be sending my wife (who knows nothing about cars) to and knowing that i will not have to worry about them over charging her so in short this will be a place where i will now bring my car for all my auto repairs and i will tell people about this place if they are needing repairs

Thank You , Paradise Auto

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Paradise Auto and Truck Center
October 17, 2012

Exemplary service consistantly, at a fair price. Need I say more?

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(760) 621-0027

Auto Repair Experience

  1. Charlie Marabella, Owner
  2. Established 2009
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 35 Years of Car Repair Experience