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Papa's Auto Service & Tires

725 S Beach Blvd, Anaheim, CA 92804 Map & directions

Call Now: (714) 586-5420

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About Papa's Auto Service & Tires

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability (?)
93
Tools & Equipment (?)
93
Customer Service (?)
94
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Papa's Auto Center is a family owned and operated repair shop that has been serving the Anaheim area since 2000. Papa's employs very experienced automotive technicians who combine for over 90 years of automotive repair experience. This team is capable of handling most of your diagnostic problems, scheduled maintenance services, and mechanical repairs. They back their work with a great 24-month / 24,000-mile warranty for your peace of mind. The have Saturday hours, local shuttle service, rental cars, and a waiting area with wireless Internet for your convenience.

Message from the Shop

Papa's Auto Center is now at a brand new, clean, beautiful facility locate on the West side of Beach Blvd, between Ball Rd. & Orange Ave. They are a family owned and operated business that has been servicing the motoring public and especially AAA members in either Roadside Service or Auto Repairs for almost 20 years.

From the point of contact, the ASE Certified service writer and son of the original owner to the Master Mechanic, Mark with complete compliment of ASE certifications, who oversees every job's completion, you can't ask for a more friendly, knowledgeable and/or professional staff.

From the beautiful customer waiting lounge to the sparkling clean red, white and blue service bays, Papa's Auto Center shows it's commitment to keeping both you and your vehicle comfortable.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Coffee Early Bird Dropoff Extended/Evening Hours Heated Waiting Room
Loaner Car Open Saturday Rental Car Shopping Nearby
Towing Wireless Internet

Customer Reviews 25 verified reviews (27 total)

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Papa's Auto Service & Tires
Verified Customer
March 08, 2014

I have been doing business with them for years now as well as recommending business.

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Papa's Auto Service & Tires
Verified Customer
March 06, 2014

I was referred to him by someone else, and since then he has been fair and has done the work in a timely fashion.

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Papa's Auto Service & Tires
Verified Customer
March 05, 2014

Good service and they do great work.

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Papa's Auto Service & Tires
Verified Customer
February 28, 2014

Really great service and friendly people.

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Papa's Auto Service & Tires
Verified Customer
February 26, 2014

Everything they do is professional from the guy at the counter to the mechanic. They show you everything. It is a good place, they are honest. Overall friendliness.

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Papa's Auto Service & Tires
Verified Customer
February 21, 2014

They were helpful and took care of all my needs. When I was hurting for money they gave me a deal and answered all my questions.

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Papa's Auto Service & Tires
Verified Customer
February 15, 2014

They are good people and got it done quick.

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Papa's Auto Service & Tires
Verified Customer
February 15, 2014

The customer service was quick and easy.

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Papa's Auto Service & Tires
Verified Customer
February 12, 2014

They are very helpful, they work on my car and see what needs to be done and they have a very reasonable price.

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Papa's Auto Service & Tires
Verified Customer
January 22, 2014

I get good service there.

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Papa's Auto Service & Tires
Verified Customer
January 21, 2014

They did a good service and a good job. The service was good and they knew what they were talking about. They were professional.

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Papa's Auto Service & Tires
Verified Customer
January 18, 2014

They were efficient and friendly.

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Papa's Auto Service & Tires
Verified Customer
January 17, 2014

They treated me good and helped me out as soon as I got there, and I think they are AAA recommended.

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Papa's Auto Service & Tires
Verified Customer
January 17, 2014

Good service and good prices. They do a good job.

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Papa's Auto Service & Tires
Verified Customer
January 16, 2014

They charge a fair price and they always repair the car 100 percent correct on the first try.

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Papa's Auto Service & Tires
Verified Customer
January 11, 2014

They were very honest and did the work on time and I was very satisfied with the work.

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Papa's Auto Service & Tires
Verified Customer
December 21, 2013

I had a pleasant experience. They took care of the job I needed.

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Papa's Auto Service & Tires
Verified Customer
December 20, 2013

It was good service but they also had a week to complete it. Also they communicated well with me.

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Papa's Auto Service & Tires
Verified Customer
December 06, 2013

They do a good job on what needs to be done and they have fair prices.

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Papa's Auto Service & Tires
Verified Customer
November 30, 2013

This time I had my car towed to him. I specifically asked him to check my plugs. I had been told that I needed them. He said I did not need them. The next day I blew a plug. It cost me $500 to have it fixed. He either lied to me or he did not check the plugs. It would not have cost so much if he would have checked and replaced the plugs.

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Papa's Auto Service & Tires
October 02, 2014

I've never said this before about an auto repair place, "i'm impressed and pleased to say i will recommend this shop". They still have the word customer with service. Thanks for taking care of my car.

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Papa's Auto Service & Tires
April 30, 2014

Had my vehicle towed here took them 2 months to not complete the repairs they illegally moved my vehicle from their lot for multiple days without my approval, They claimed the car was fixed twice and my car would drive no more than 1 mile before engine dying and having to be towed back. They charged for repairs never authorized I had to have AAA get involved and I was told the shop would be forced to refund me over $1800 If you want I have all documentation needed to verify this illegal action. Luckily I took my car to a different expert mechanic who was able to verify to AAA multiple repairs were not completed along with more than 10 bolts able to be removed by hand and other repairs claimed finished but were never even touched. My cars hood now has paint peeling everywhere due to engine overheating while car was in their custody when the paint prior to their service was perfect (photos documented also) thanks for that also.

Long story short my money was refunded in full or AAA would taken legal action.

Their shop was fined by the bureau of automotive repair for not providing a detailed estimate of parts needing replacement and illegally moving car without owner approval multiple hours away from location as a result of this.

AAA management had to get involved with their master mechanics to fix everything these guys worked on or lied about..

you deserve zero stars if you don't know what your doing please stop ripping people off.

KennethLKnowles@gmail.com I have ALL evidence to proove EVERY above statement feel free to contact me for the documents.

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Reply from Papa's Auto Service & Tires -  SOCALASMMay 16, 2014 16:32

Mr. Knowles,

As you know the problems you experienced were a result of your engine rebuild which we "subbed out" to an engine shop. That shop did not step up to the plate and we absorbed your entire cost as an act of good faith, there was never any threat of legal action by AAA. Papa's Auto Center no longer does any business with that engine rebuilder and as we explained we are truly sorry that you engine was not rebuilt properly by this third party vendor.

5 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(2) by 2 verified reviewers
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 1:30pm
Sun:CLOSED
Call Now:

(714) 586-5420

Auto Repair Experience

  1. Atrak Rahmani, Manager
  2. Established 2000
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 86 Years of Car Repair Experience