Find a Shop » Pacific Auto Service

Pacific Auto Service

7451 Trade Street | San Diego, CA 92121

(858) 877-6824

Call Now: (858) 877-6824
Request a Call

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
92
Tools & Equipment (?)
93
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Pacific Auto Service, with its team of experienced service technicians, has kept vehicles running smoothly in the San Diego area since 1996. Their service advisers will take the time to listen to your concerns and make sure all of your needs are taken care of. The team of technicians is very experienced (averaging about 20 years) and keep abreast of all the latest technology by attending classes regularly. Pacific will do everything from oil changes to a complete engine overhaul, all with a 12-month/12,000 mile nationwide warranty. You'd be hard-pressed to find the same level of expertise that their auto mechanic specialists provide.

Message from the Shop

"Pacific Auto Service" is a friendly :-) family owned business with "AAA" and "BBB" certifications. Customers enjoy Nationwide Warranty of Service through the "Napa Auto Care Center" network.
Over the years the shop developed a clientele of faithful "Yelp" members but also "AAA" and "BBB" customers. They also service multiple local and national commercial fleets.
Their customers enjoy fair pricing and good ethics and many refer their friends and family.
After 15 years on Miramar Road, Pacific Auto Service moved to a more confortable and larger location at 7451 Trade Street, which is about a mile North of Miramar Road, via Camino Santa Fe.

Auto Makes We Service

Acura Buick Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Gas/Diesel Heated Waiting Room Open Saturday Rental Car
Se Habla Espanol Wireless Internet

Customer Reviews (12 reviews)

Sort by: Date | Helpful
  • Pacific Auto Service
    Sarah - Verified Customer
    September 22, 2011

    They're really friendly. They were available to explain things to me because I'm not very car literate, so I felt good about that.

    Flag This
  • Pacific Auto Service
    Sally - Verified Customer
    September 14, 2011

    Everyone there was very nice and I felt comfortable with them working on my car. They explained everything that was wrong with it and what needed to be fixed. I didn't feel like they were just trying to take my money. I felt like they were honest and that they would take care of me.

    Flag This
  • Pacific Auto Service
    Verified Customer
    September 10, 2011

    It would be nice, if they had extra time, if they offered an extra service like vacuuming or washing the car for free.

    Flag This
  • Pacific Auto Service
    Andy - Verified Customer
    September 07, 2011

    The guys that I worked with are great and nice. They explain to me what they did and showed me what the problem was and the parts and everything. Yeah, it was great!

    Flag This
  • Pacific Auto Service
    Annie - Verified Customer
    September 02, 2011

    They are extremely friendly and it was a very pleasant experience. Everything about it was very pleasant. I will be taking my car back!

    Flag This
  • Pacific Auto Service
    Verified Customer
    August 19, 2011

    They are trustable - I felt that I could trust them. They wouldn't charge me extra.

    Flag This
  • Pacific Auto Service
    Joshua - Verified Customer
    August 15, 2011

    They did a great job.

    Flag This
  • Pacific Auto Service
    Janette - Verified Customer
    August 11, 2011

    They are just great people and they're very honest. They are very friendly. Great customer service!

    Flag This
  • Pacific Auto Service
    Lauren - Verified Customer
    August 10, 2011

    I have no complaints. They were very professional. They had a very nice waiting room. Everyone was just very professional and I appreciated it. Also, they had quoted me a price and the actual price was about $5 dollars over and he knocked off the $5. It wasn't much money, but it was nice to have that knocked off.

    Flag This
  • Pacific Auto Service
    Verified Customer
    August 08, 2011

    I would recommend the quality of service from a technical point of view. It's a very friendly place to go to as well.

    Flag This
  • Pacific Auto Service
    Verified Customer
    July 26, 2011

    I recommended them to all my friends and I don't think I will ever change. It's my favorite place to go to.

    Flag This
  • Pacific Auto Service
    Michelle - Verified Customer
    July 26, 2011

    I made a note on their Internet booking. If you make notes on there, they never receive them (they don't always get additional notes you leave on their site).

    Flag This

Hours of Operation

Mon - Fri8:00am to 6:00pm
Sat8:00am to 3:00pm
SunCLOSED
Fast Facts
  1. Olivier Lesecq, Owner
  2. Established 1996
  3. Online Reputation:
  4. 5 Technicians on Staff
  5. 2 ASE Certified Technician
  6. 96 Combined Years of Experience