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P&M Automotive

264 Lancaster Dr Ne, Salem, OR 97301 Map & directions

Call Now: (503) 438-4166

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About P&M Automotive

Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Address

264 Lancaster Dr NeSalemOR 97301 
Get Directions

Note: This shop does not sell parts directly.

Call Now: (503) 438-4166

Tips for An Effective Shop Phone Call:

  • Mention RepairPal to receive your RepairPal 1-year / 12,000 mile service warranty and fair price guarantee.
  • Know your Make Model & Year (2011 Honda Accord EX).
  • Clearly describe your problem (car won’t start, check engine light is on, etc.).

Customer Reviews

Helpful Sort by: Date | Helpful
P&M Automotive
Verified Customer
April 03, 2014

Honest and reliable.

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P&M Automotive
Verified Customer
April 01, 2014

They are not as good as the dealership but better than most all other repair facilities.

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P&M Automotive
Verified Customer
March 30, 2014

I have received exellent customer service every time i have been seen and they have gone above and beyond.

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P&M Automotive
Verified Customer
March 28, 2014

They do a good job and when there is a problem with a repair they make it right.

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P&M Automotive
Verified Customer
March 24, 2014

Fast and high quality workmanship.

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P&M Automotive
Verified Customer
March 21, 2014

Courteous, well informed, good work.

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P&M Automotive
Verified Customer
March 20, 2014

Excellent customer service, upfront about reasonable fees and repair costs.

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P&M Automotive
Verified Customer
March 19, 2014

They took all day to look over my car, they gave me false information about the head gaskets and told me to probably start looking for a new car. I took it to another mechanic and they fixed the valve gaskets and it's doing well.

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P&M Automotive
Verified Customer
March 18, 2014

They have great customer service and they have always done a good job for us.

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P&M Automotive
Verified Customer
March 16, 2014

In the course of 11 or so years, I have always gotten excellent service.

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P&M Automotive
Verified Customer
March 13, 2014

I brought a used car in to P&M for a pre-purchase inspection. Among many dishonest "flags" noted on my invoice (of which some I trusted you on and had you fix) was a note that the transmision fluid needed flushing. The fluid was and still is as pink as can be. Another was an oil leak marked as "dripping" when, in reality, it was hardly seeping.

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P&M Automotive
Verified Customer
March 11, 2014

Good service, honest diagnosis, friendly staff, in and out in less than a day from an AAA towing emergency.

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P&M Automotive
Verified Customer
March 11, 2014

Outstanding customer service & they follow through on commitments.

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P&M Automotive
Verified Customer
March 10, 2014

I had a belt replaced because it squeaked from time to time, especially when wet. Unfortunately, the replacement belt squeaked WORSE than the old one! So back I go. They said the belt was "on warranty" so I would not have to pay. Since it had been only a week, I felt the belt was not the problem, but the installation might be. But I said fine, just replace it. And the mechanic did so. HOWEVER, this belt has squeaked off and on ever since.Far worse and more frequently than the old one. PLUS after he reset the idle, it has never idled correctly. Sounds like it is about to die. Anyway, I have had a death in my family, a terrible unexpected death of a 36 year old wife and mother. I have not had the time or inclination to return to P&M to complain, and by now I am certain they will attempt to charge me for the work that was not done correctly in the first place. Or in the second place, for that matter. I will likely make an appointment with a different company. Oh, and I am handicapped. I find it amazing that after 2 visits, P&M did not bother to vacuum or wash my car after they worked on it. Just bad customer service. They used to do much better.

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P&M Automotive
Verified Customer
March 07, 2014

I brought the car in for an oil change and alignment. The alignment was performed at no charge because I had recently had work completed by P&M on the shocks and struts.

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P&M Automotive
Verified Customer
March 02, 2014

They did not resolve my problem; couldn't figure out what was wrong with my car.

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P&M Automotive
Verified Customer
March 02, 2014

I have always received great service with any repairs done right the first visit.

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P&M Automotive
Verified Customer
February 28, 2014

The service is excellent from the office staff to the service bays. They stand behind their work.

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P&M Automotive
Verified Customer
February 25, 2014

I shopped around, and not only were they the best price wise, their customer service was exemplary.

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P&M Automotive
Verified Customer
February 21, 2014

Always fast, friendly and honest service!

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P&M Automotive
Verified Customer
February 16, 2014

It's the only place I trust to do the job right

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P&M Automotive
Verified Customer
February 14, 2014

The work is done good.

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P&M Automotive
Verified Customer
February 13, 2014

Excellent quality of work and friendly staff. I have a long time relationship with them.

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P&M Automotive
Verified Customer
February 12, 2014

Took pickup in suspecting problem with starter. They checked it out and said there was no problem. Drove home and parked. Next day tried to start and nothing happened. Had a mobile mechanic come to my home and change starter in my driveway. Pickup starts every time now!

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P&M Automotive
Verified Customer
February 07, 2014

Have had multiple vehicles inspected, never have they been able to tell me what was wrong. One time the vehicle was simply out of gas and they still charged me hundreds of dollars and didn't not know what was wrong.

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P&M Automotive
Verified Customer
February 04, 2014

Over estimate.

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P&M Automotive
Verified Customer
February 03, 2014

The staff communicated exactly what they were going to do before they started working on my car, while it was being worked on and after the service was complete. They also found multiple problems that my former mechanic did not find.

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P&M Automotive
Verified Customer
January 29, 2014

They've been working on my various cars for many years. They do good mechanical work, and stand behind their work.

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P&M Automotive
Verified Customer
January 29, 2014

Very thorough and I have a lot of confidence with service shop.

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P&M Automotive
Verified Customer
January 27, 2014

I received excellent service there.

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P&M Automotive
Verified Customer
January 18, 2014

Excellent service and quality work.

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P&M Automotive
Verified Customer
January 13, 2014

Great service. Fair prices. Already referred a friend recently and she too loved you guys.

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P&M Automotive
Verified Customer
January 10, 2014

They are very professional and interested in providing great service for every customer. The have a very clean shop that shows they all care about take pride in their work.

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P&M Automotive
Verified Customer
January 02, 2014

Very professional & friendly!!! My car is always repaired perfectly. I'm am always given an estimate!! Love these guys!!!

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P&M Automotive
March 04, 2010

My water pump went out in my honda and I had AAA tow it to P&M. They got it right in and had it fixed the same day. They also showed me the timing belt witch had never been replaced and included it with the repairs. Customer for life!!

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5 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by Michael
(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(503) 438-4166

Auto Repair Experience

  1. Jason Anderson, Owner
  2. Established 1975
  3. 8 Auto Repair Mechanics on Staff
  4. 8 ASE Certified Auto Technicians
  5. 150 Years of Car Repair Experience