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Overstreet Auto Repair

1517 Silica Avenue | Sacramento, CA 95815

(916) 288-9755

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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
92
Tools & Equipment (?)
96
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Gerald Overstreet has done an excellent job in putting all the pieces together to make this a Top Shop. He is an ASE certified Master Technician and has assembled a team of very experienced technicians who are well trained and have been working together for many years. This shop is focused on great customer service with a stated goal of "100% customer satisfaction", and the excellent results from the customer surveys we conducted show us they are achieving this lofty goal! In addition to cars and light trucks, they also work on motor homes! Customer amenities include a local shuttle service, a clean comfortable waiting room with WiFi access is available should you decide to wait while your vehicle is being serviced.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Oil Change & Lube Service & Repair Tire Sales/Repair
Transmission Repair

Amenities

Gas/Diesel

Customer Reviews (17 reviews)

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  • Overstreet Auto Repair
    George - Verified Customer
    December 12, 2012

    They were dealing with Ford motor company and Ford screwed up. They sent the transmission but they didn't send the other parts with it, so they had my rig sitting on their lift for over two weeks waiting for parts. I would probably take it back to Overstreet.

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  • Overstreet Auto Repair
    Gene - Verified Customer
    December 12, 2012

    I recommend Overstreet. They do a good job. The quality of the work was great. It took a couple of extra days for a repair that would take a day, but he did explain why. He put my car aside to work on someone else's car.

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  • Overstreet Auto Repair
    Diana - Verified Customer
    November 28, 2012

    They were very thorough on future work that I may have wanted done in the future. They go over a maintenance plan with me on future work. All the mechanics there are just great and I recommend them to anybody, not just family.

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  • Overstreet Auto Repair
    Christopher - Verified Customer
    November 21, 2012

    Overstreet is by far the most professional, honest and competent garage I've ever been to.

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  • Overstreet Auto Repair
    Matt - Verified Customer
    November 14, 2012

    Gerald does Most of my work, including warranty stuff. Great staff and always trys to get it done quickly if I need it.

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  • Overstreet Auto Repair
    Judith - Verified Customer
    November 10, 2012

    There was a problem with a belt after the initial repair. I took the car back and they repaired it without question. I would highly recommend them. Its too bad the level of service they give isn't given by everyone.

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  • Overstreet Auto Repair
    Roni - Verified Customer
    October 30, 2012

    You know they're a family run shop. They're beautiful, they're honest, and they keep my car in really good shape. They're great.

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  • Overstreet Auto Repair
    Darcy - Verified Customer
    October 30, 2012

    The person who first interacts with public, Darla, is excellent.

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  • Overstreet Auto Repair
    Greg - Verified Customer
    October 30, 2012

    Very friendly. The owner was great. They came highly recommended to me from a friend. I have already recommended them to one of my friends. The owner was friendly and made me feel like I was one of the family.

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  • Overstreet Auto Repair
    Amber - Verified Customer
    October 20, 2012

    I would definitely return. They were very fair and polite.

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  • Overstreet Auto Repair
    Karen - Verified Customer
    October 02, 2012

    I just think they're friendly. They're honest. They're very professional. They're upfront with everything and their work area is clean.

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  • Overstreet Auto Repair
    Philip - Verified Customer
    October 01, 2012

    They are really honest. They told me how it was and told me that the repair was worth more than the car. They want the best for you.

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  • Overstreet Auto Repair
    Gregory - Verified Customer
    September 21, 2012

    Excellent shop. Best place to get your car fixed.

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  • Overstreet Auto Repair
    Randy - Verified Customer
    September 18, 2012

    They are trustworthy.

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  • Overstreet Auto Repair
    David - Verified Customer
    September 12, 2012

    I have referred them to other people. I have had several cars worked on and never had a problem. I highly recommend them.

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  • Overstreet Auto Repair
    Robert - Verified Customer
    September 12, 2012

    I'm very happy with the work. My truck has never run better.

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  • Overstreet Auto Repair
    Dennis - Verified Customer
    August 15, 2012

    Excellent, trustworthy, and friendly service. Highly recommend!

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Hours of Operation

Mon - Fri8:00am to 5:00pm
Fast Facts
  1. Gerald Overstreet, Owner
  2. Established 1990
  3. 4 Technicians on Staff
  4. 1 ASE Certified Technician
  5. 62 Combined Years of Experience