Q&A

 Master

everyones prices vary according to location, parts mark ups and labor rates. there is no standard that shop go by except labor guides provided to us by companies such as all data and mitchel.
our prices on the site are prices according to areas that shops are charginf. i am in the phila, pa area and we are much higher than most areas.
it is to your advantage to shop around several places before you commit to allowing someone to work on your car. once you authorize the repair, you are on the hook for that repair unless they add on more money without your authorization.
you can appeal to the BBB if you feel that you were ripped off. They act as a mediator between you and the shop but the shop is not required to participate if they dont want to.
the other option is small claims court but you need to load you guns and make sure you are correct in your claim.
let me know if i can answer anymore of your questions.

roy

 Master

Hello,
Repairpal provides a range of what a shop will charge for a repair, and most shops will fall within this range. At times a shop may fall out of the range but it's normally for a good reason.
Having a RepairPrice Estimate helps to start the conversation about why a shop is charging what they are charging. It may be that they're using different parts or including additional parts, charging diagnosis time or some other action that necessitates a higher price. Make sure your comparing apples to apples.
As for shops that honor Repairpal estimates, you're in luck. We've just started a program called "RepairPrice Guarantee", and select shops around the country are participating in this program. See this shop for an example, click on the RepairPrice Guarantee Logo for more information: http://repairpal.com/leesburg-toyota
We're here to help you find the highest quality repair shops/Dealerships no matter where you live!
Thank you for using Repairpal.
Bret
If you have any other questions, please contact us directly at
feedback@repairpal.com