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Osceola Garage

44 NY-118, Baldwin Place, NY 10505 Map & directions

Call Now: (845) 397-1049

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About Osceola Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
97
Tools & Equipment
90
Customer Service
97
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Osceola Garage has been serving the community of Baldwin Place and the surrounding area since 1980. Over these many years they have developed a loyal following satisfied customers who enthusiastically described this shop to us as: "courteous”, “knowledgeable”, “honest”, “helpful” and "professional". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best. An investment in the necessary tools and diagnostic equipment help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Heated Waiting Room
Loaner Car Open Saturday Open Weekends Rental Car
Service Guarantee Shuttle Wireless Internet

Customer Reviews 43 verified reviews (47 total)

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Osceola Garage
Verified Customer
March 28, 2015

They are honest and advise you on which services you need or can wait until future visits.

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Osceola Garage
Verified Customer
March 28, 2015

Friendly, reasonable prices, great mechanics.

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Osceola Garage
Verified Customer
March 27, 2015

Great service and team.

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Osceola Garage
Verified Customer
March 27, 2015

The customer service is excellent - they always accommodate my schedule, are very polite and helpful and help me to maintain my car in great condition.

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Osceola Garage
Verified Customer
March 27, 2015

They do a good job on repairs but always have added and often unnecessary extra repairs they want to do on the car.

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Osceola Garage
Verified Customer
March 26, 2015

Courteous. They completed the work on time and with good quality.

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Osceola Garage
Verified Customer
March 24, 2015

Good service...nice counter people.

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Osceola Garage
Verified Customer
March 23, 2015

I am always impressed with the service and courtesy I receive.

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Osceola Garage
Verified Customer
March 21, 2015

Great service, fair prices, and most important, high integrity.

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Osceola Garage
Verified Customer
March 21, 2015

Satisfied customer.

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Osceola Garage
Verified Customer
March 21, 2015

Osceola has provided my wife and I with excellent service for the last 20 years.

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Osceola Garage
Verified Customer
March 20, 2015

Great customer relations. Always positive.

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Osceola Garage
Verified Customer
March 19, 2015

Courteous and knowledgeable staff.

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Osceola Garage
Verified Customer
March 19, 2015

Service is consistently good, the staff is friendly.

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Osceola Garage
Verified Customer
March 18, 2015

Great service, honest people.

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Osceola Garage
Verified Customer
March 18, 2015

We have always been satisfied with the work done and the explanation of why it has to be done!

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Osceola Garage
Verified Customer
March 17, 2015

1.honest 2.honest 3. flexible with scheduling.

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Osceola Garage
Verified Customer
March 17, 2015

I like their location and courtesy of the staff. I have been satisfied with all work completed.

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Osceola Garage
Verified Customer
March 17, 2015

I was very satisfied with the service.

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Osceola Garage
Verified Customer
March 13, 2015

Good service, clean office, nice, knowledgeable staff.

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Osceola Garage
Verified Customer
March 12, 2015

Friendly and prompt service.

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Osceola Garage
Verified Customer
March 10, 2015

Fair, great at what they do, wonderful people. Excellent service!

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Osceola Garage
Verified Customer
March 10, 2015

I love the service and the people who work there. They are honest and efficient.

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Osceola Garage
Verified Customer
March 09, 2015

Osceola Garage always does quality work on my cars. They are courteous, friendly and always willing to help.

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Osceola Garage
Verified Customer
March 07, 2015

People there are extremely helpful and very nice.

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Osceola Garage
Verified Customer
March 03, 2015

They are the best mechanics and their customer service is excellent.

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Osceola Garage
Verified Customer
March 03, 2015

Good service.

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Osceola Garage
Verified Customer
March 02, 2015

I have been having service done by Osceola for years. They are dependable, fairly priced and very friendly. Also very computer friendly in setting up service appointments.

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Osceola Garage
Verified Customer
February 27, 2015

Great customer service, accurate cost estimation and timing expectations for completion of work. Limited back and forth and no unpleasant surprises.

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Osceola Garage
Verified Customer
February 26, 2015

The service, the people are great! Work is always done on time and top notch mechanics.

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Osceola Garage
Verified Customer
February 24, 2015

Over the years I have been satisfied with their service.

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Osceola Garage
Verified Customer
February 23, 2015

They are competent.

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Osceola Garage
Verified Customer
February 18, 2015

Excellent service, but pricey.

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Osceola Garage
Verified Customer
February 18, 2015

Employees and work were professional.

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Osceola Garage
Verified Customer
February 17, 2015

Mostly fair.

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Osceola Garage
Verified Customer
February 13, 2015

I know I can trust them. They do good work at a fair price, and they are always professional and courteous.

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Osceola Garage
Verified Customer
February 12, 2015

Great Place. Nice people.

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Osceola Garage
Verified Customer
February 12, 2015

The best service, great people to deal with.

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Osceola Garage
Verified Customer
February 12, 2015

I trust them.

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Osceola Garage
Verified Customer
February 11, 2015

Everyone is so helpful and respectful.

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Osceola Garage
Verified Customer
February 07, 2015

Customer service and quality of work is excellent. Front desk staff is really courteous.

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Osceola Garage
Verified Customer
February 06, 2015

Friendly staff, they always take care of my car so well. Recommend service without pressure.

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Osceola Garage
Verified Customer
February 06, 2015

I like the customer service.

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Osceola Garage
June 08, 2010

I am new to the area and was asking my neighbors where to take my car, they all said...Osceola Garage. I gave them a try and found out why everyone was going there. The people are great, they do what they say they are going to do and the price was excatly what they said is was going to be. Plus they fixed and exhaust rattle that my previous mechanic could not find!! Those guys are great. Now I know why everyone goes to Osceola Garage.

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Osceola Garage
June 07, 2010

I brought my car to Osceola Garage after bringing it to several other repair shops and dealerships for a check engine light which no one could repair. Not only were they able to repair it but they completed the job in the same day. Everyone was warm, friendly and highly professional. The owner met with me and took the time to answer all of my questions. I would recommend everyone here!

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Osceola Garage
June 07, 2010

I have taking my cars to Osceola Garage for over 25 years and can't find a better repair shop anywhere. There staff is the best and they are always there for me. This is a place you can trust with your life.

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Osceola Garage
July 01, 2009

We were so happy with the service we received here. Staff was very friendly, courteous and did a great job explaining the issues with our vehicle. Waiting room is very clean and everyone was so professional. A great place!!!!! Will recommend to all our friends and family. What a refreshing change from other shops we have been to.

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(845) 397-1049

Auto Repair Experience

  1. Joe Marconi , Owner
  2. Established 1980
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 70 Years of Car Repair Experience