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O'Reilly Motor Cars

324 W. Cherry St, Milwaukee, WI 53212 Map & directions

Call Now: (414) 269-3577

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About O'Reilly Motor Cars

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability
100
Tools & Equipment
84
Customer Service
98
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

O'Reilly Motor Cars was established in 1988. Over the years they have established a reputation for providing service that is knowledgeable, trustworthy, professional, and friendly. All of these attributes were confirmed in our review of their most recent customers. This RepairPal Certified team attends the training it takes to help ensure that your vehicle is repaired right the first time. This training, coupled with an investment in the necessary automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from tires and wheel alignment, to advanced computer and electrical diagnosis, to minor and major mechanical repairs, to state smog inspections, as well as your scheduled maintenance needs. They offer a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, after hours vehicle drop off, and a waiting area with WiFi access are available for your convenience.

Message from the Shop

Since 1988, O’Reilly’s talented staff has been servicing the auto repair needs of Milwaukee and the surrounding communities. Our ASE Certified Technicians provide a wide range of services for Asian, European, and Domestic vehicles, including luxury makes like Mercedes, BMW, Audi, Volkswagen, Porsche, Volvo, Saab, and late model Jaguar & Land Rovers. We will take care of all of your family cars, including offering our free emissions testing!

Auto Makes We Service

Acura Audi BMW
Honda Hyundai Infiniti
Isuzu Jeep Kia
Land Rover Lexus Mazda
Mercedes-Benz Mini Nissan
Porsche Saab Scion
Smart Subaru Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Car Wash Child Friendly Coffee
Early Bird Dropoff Heated Waiting Room Loaner Car Shuttle
Warranty Accepted

Customer Reviews 43 verified reviews

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O'Reilly Motor Cars
Verified Customer
February 22, 2015

Prompt attention and service. Staff seemed knowledgeable. Shop well run.

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O'Reilly Motor Cars
Verified Customer
February 22, 2015

They are always clear, concise, and honest. While the pricing is higher than average, the customer service is absolutely outstanding.

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O'Reilly Motor Cars
Verified Customer
February 22, 2015

The service and communication levels are excellent. The only reason it is not a 10, is that costs are generally 20% higher than other places.

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O'Reilly Motor Cars
Verified Customer
February 22, 2015

O'Reilly is fantastic. The technician took time to ask me what was going on with my gas gauge and explained what could be going on. Dan took the time to explain everything the technician did to find out what was wrong with my SUV.

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O'Reilly Motor Cars
Verified Customer
February 19, 2015

O'Reilly does a great job and is trustworthy and reliable.

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O'Reilly Motor Cars
Verified Customer
February 17, 2015

The service was great, but the prices seemed high.

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O'Reilly Motor Cars
Verified Customer
February 16, 2015

Great customer service!!!!!!

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O'Reilly Motor Cars
Verified Customer
February 15, 2015

Friendly, knowledgeable and fast. I was very happy with everything on my visit.

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O'Reilly Motor Cars
Verified Customer
February 12, 2015

Good guys, good service.

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O'Reilly Motor Cars
Verified Customer
February 12, 2015

I have recommend them to coworkers. In fact, I told our executive director that if workers ever needed car repair in the area (most of us are from out of town) to go there!

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O'Reilly Motor Cars
Verified Customer
February 08, 2015

Excellent service.

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O'Reilly Motor Cars
Verified Customer
February 05, 2015

Convenience. They give me a ride to work and pick me up afterward, top up fluids, give a detailed estimate and fully explain what was done when the car is finished.

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O'Reilly Motor Cars
Verified Customer
January 28, 2015

Good service.

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O'Reilly Motor Cars
Verified Customer
January 27, 2015

Timely and friendly staff that does good work.

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O'Reilly Motor Cars
Verified Customer
January 25, 2015

Very friendly - great customer service!

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O'Reilly Motor Cars
Verified Customer
January 22, 2015

Excellent service, knowledge, explanations, just not a true dealer alternative since prices are the same.

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O'Reilly Motor Cars
Verified Customer
January 21, 2015

Good service.

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O'Reilly Motor Cars
Verified Customer
January 18, 2015

Everything was done to my satisfaction.

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O'Reilly Motor Cars
Verified Customer
January 18, 2015

The service is excellent and they thoroughly communicate what repairs are needed, the cost of repair and are reliable with time frames.

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O'Reilly Motor Cars
Verified Customer
January 18, 2015

Everything was done quickly and thoroughly!

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O'Reilly Motor Cars
Verified Customer
January 15, 2015

Friendly and thorough service. They met their deadline with the car in perfect working order. Would recommend.

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O'Reilly Motor Cars
Verified Customer
January 13, 2015

Work was completed professionally, efficiently, and economically.

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O'Reilly Motor Cars
Verified Customer
January 06, 2015

Service attitude.

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O'Reilly Motor Cars
Verified Customer
January 05, 2015

I like their knowledge of vehicle, location, service hours.

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O'Reilly Motor Cars
Verified Customer
January 05, 2015

Good service, prompt follow-up, good communication on status of automobile, provide loaner when required.

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O'Reilly Motor Cars
Verified Customer
January 01, 2015

Professional service and reasonable rates.

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O'Reilly Motor Cars
Verified Customer
January 01, 2015

Great service.

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O'Reilly Motor Cars
Verified Customer
December 30, 2014

They are very helpful people, consistent quality, convenient to downtown condo/work.

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O'Reilly Motor Cars
Verified Customer
December 18, 2014

They're very professional, but have a sense of humor, too. Personable. They're very willing to explain what they see going on. I'm a VW owner. I've found that other shops (non-dealer) can't handle a lot of VW issues & even recommend O'Reilly.

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O'Reilly Motor Cars
Verified Customer
December 16, 2014

O'Reilly did a great job changing out the summer to winter wheels and tires in a reasonable time. They also chose a set of winter alloy wheels that match the car.

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O'Reilly Motor Cars
Verified Customer
December 15, 2014

Friendly, knowledgeable, good location, loaner cars.

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O'Reilly Motor Cars
Verified Customer
December 14, 2014

They didn't provide the service they said they would. Then when it broke (15 min) after I left, they refused to correct the problem.

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O'Reilly Motor Cars
Verified Customer
December 10, 2014

I have been bringing my cars to O'Reillys for a few years now. Dan and crew are top notch and some of the most friendly people around.

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O'Reilly Motor Cars
Verified Customer
December 10, 2014

Excellent customer service and honesty.

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O'Reilly Motor Cars
Verified Customer
December 10, 2014

Even though the appointment took longer than anticipated, I received constant communication from the staff, detailed explanations of the progress and delivered promise of repairing everything on the estimate.

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O'Reilly Motor Cars
Verified Customer
December 09, 2014

Friendly service, fair prices.

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O'Reilly Motor Cars
Verified Customer
December 09, 2014

Last visit was for an oil change and they recommended that I have a radiator flush. Well they had recommended at my prior visit for an oil change and I had it done. When I questioned it they said that the ph balance was incorrect and they would do it for no cost the next time I was in. Well I was smelling Oil when I started my car after that visit.. So I took the car in to a Volvo dealer for a check. Told me that the radiator was not filled with the correct fluid and that the oil was leaking from the filter that was not put on straight? Jenkins moved away and O Reilly was close and work on foreign cars.. but I think I'm going the extra 20 miles to the Volvo dealer from now on.

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O'Reilly Motor Cars
Verified Customer
December 02, 2014

I would go back.

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O'Reilly Motor Cars
Verified Customer
December 01, 2014

Professional and courteous service.

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O'Reilly Motor Cars
Verified Customer
December 01, 2014

Honest trustworthy shop that does great work.

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O'Reilly Motor Cars
Verified Customer
November 30, 2014

I've been going there for years and their service is impeccable. Friendly, prompt, great communication.

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O'Reilly Motor Cars
Verified Customer
November 24, 2014

Everyone is very friendly at O'Reilly Motors. They explain the repair process well and they don't try to sell you something you don't need.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(414) 269-3577

Auto Repair Experience

  1. Mike Loos, Owner
  2. Established 1988
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 91 Years of Car Repair Experience