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On Track Automotive

1129 California Dr, Burlingame, CA 94010 Map & directions

Call Now: (650) 557-2352

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About On Track Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
92
Tools & Equipment (?)
95
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

On Track's well trained and experienced staff is exactly what we are looking for in a certified shop. They are a NAPA Auto Care Center, Gold Shield Smog Check Station, Green Certified, and now a RepairPal Certified shop! In the shop they have an apprentice who can learn from the seasoned group of technicians, ensuring the future of the long standing tradition this shop has for quality work and great customer service. Owner Mike handles most of the service writing duties and will most likely greet you when you call or stop in. They offer a local shuttle service and after hours drop off is also available should the need arise.

Message from the Shop

Computer check engine light diagnostic and repair. Full services including; tune up's, brakes, tires, clutches, water pumps and timing belt replacement. We are a BAR certified Star Smog Test and Repair Station including repairing vehicles under the (Customer Assistance Program). We also service and restore vintage muscle cars like GTO's Charger's and Camero's.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Classic Car Repair/Restoration Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Upholstery Windshield/Glass

Amenities

Car Pickup/Dropoff Coffee Early Bird Dropoff Financing
Free Inspection Gas/Diesel Heated Waiting Room Parts/Accessories
Rental Car Se Habla Espanol Service Guarantee Shopping Nearby
Shuttle Store Towing Warranty Accepted
Wireless Internet

Customer Reviews 13 verified reviews (15 total)

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On Track Automotive
Verified Customer
December 04, 2012

They are always honest and reliable. They don't pressure you into repairs that are not needed.

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On Track Automotive
Verified Customer
November 28, 2012

It was a great experience. They are very fair.

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On Track Automotive
Verified Customer
December 03, 2012

I have been going to On Track Automotive for 20 years. I have been satisfied for 20 years.

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On Track Automotive
Verified Customer
November 21, 2012

The guy was really nice and the service was perfect.

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On Track Automotive
Verified Customer
November 13, 2012

Mike and On Track have always been there for me. They are honest, prompt, and reliable.

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On Track Automotive
Verified Customer
November 12, 2012

Service is great. They performed everything needed. Everything was on time. I will take my vehicle back next time I need to. I highly recommend them to anyone who needs repairs.

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On Track Automotive
Verified Customer
November 02, 2012

They are a top notch repair shop.

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On Track Automotive
Verified Customer
November 01, 2012

I've been doing business with On Track since the day they opened. I would trust them with my life. I let them handle my family's cars. I wouldn't let anyone repair them but them.

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On Track Automotive
Verified Customer
October 30, 2012

They were very kind and patient. They explained issues we didn't understand. The information was not just helpful, it was money saving.

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On Track Automotive
Verified Customer
October 22, 2012

Mike, the owner, is not only upfront but honest, and he won't have you do anything that doesn't have to be done. I guess basically upfront and honest covers it. He will tell you that you don't need to do work as well.

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On Track Automotive
Verified Customer
October 11, 2012

I have dealt with them for a large number of years and it's always been excellent.

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On Track Automotive
Verified Customer
October 02, 2012

I've brought my car there for years and they are very reliable very trustworthy and I highly recommend them.

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On Track Automotive
Verified Customer
October 02, 2012

They're super professional and very thorough. I'm always very satisfied with my service.

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On Track Automotive
June 04, 2009

Absolutely amazing service! I travel frequently to the Bay Area and have a car there to make it back and forth to my commuter apartment. The water pump started making grinding noises, and I knew it was about to die. I didn't know any shops or have any recommendations in the area, and I found RepairPal on the internet. I quickly found On Track Automotive. It was close by and highly rated. I brought the car in and despite the fact that they were really busy that day, they found the time to look at my car. They gave me an estimate and I agreed. But I needed to fly out of town that night. They offered to drive my car back to my apartment for me, saying we could figure something out. The next day they called and said the car was finished. They gave me the final total: under the estimate (which already was pretty cheap!) They called again to let me know the car was in the parking lot at my apartment, and again to let me know the key was in the mail to me here in Seattle. Well, I just received it today, because they sent it Express Mail Overnight! These people are unbelievably nice, and really practice outrageously good service. They didn't just take care of me. They made my day!

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On Track Automotive
June 12, 2008

Have been going there for 20 years and never had to return a second time for the same problem. Friendly, extremely knowledgeable, and they love cars!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(650) 557-2352

Auto Repair Experience

  1. Mike Genardini, Owner
  2. Established 1990
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 56 Years of Car Repair Experience

Quality Affiliations

NAPA

For mechanical repairs, your local NAPA AutoCare Center can provide you with a number of benefits, the foremost being integrity. NAPA AutoCare Center owners know that, as a consumer, you have the right to choose where you decide to take your vehicles for service. Therefore, NAPA AutoCare Center owners provide services you can trust.

Integrity
Maintaining and repairing today's vehicles can be a pleasant experience when you deal with professionals. Your local NAPA AutoCare Center team can recommend a preventive maintenance program that is right for each vehicle your family owns, saving you time and money in the long run.

The NAPA AutoCare Peace of Mind Warranty
NAPA AutoCare Centers offer the best consumer warranty in the industry and is honored at over 13,000 facilities nationwide. The NAPA AutoCare Peace of Mind Warranty provides coverage on qualifying repairs for 12-months or 12,000-miles, whichever occurs first. And, if you pay for these qualifying repairs with your NAPA AutoCare EasyPay Credit Card, your coverage automatically is doubled to 24-months or 24,000-miles, whichever occurs first.



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