Chrysler Q&A

Ask Your Question

2011 Chrysler Town & Country Question: On this van the key is stuck and won't turn. The gears won't move. What to do?

 

Question

jvertie, Bloomington, IN, March 03, 2013, 06:31
 Rookie

Horn works, doors open. But the van won't start. How do you remedy this problem? Are there any other people having this same situation?

1 Answer
Flag This
  • Answer #1

    March 03, 2013, 07:07
    Profile_thumbnail
     Master

    Try this, turn the steering left and right hard while turning the key. Look at the front wheels are they turned to the left or right?
    If turned LEFT turn steering wheel LEFT hard while truning key, If turned to the RIGHT turn steering wheel RIGHT hard while turning the key.
    Let us know if this helps!

    Flag This
  • Reply

    jvertie, March 03, 2013, 14:59
     Rookie

    Inside the vehicle, in front of the console there are two outlets. One says it's for the key and the other says for the battery. Go figure. Anyway he plugged the battery charger into the one that say's for the battery, and decided to try and pull the key out, and it came right out. The battery wasn't in the van yet, he was still getting ready to charge it if it needed it. When he tried to plug it into the one for the key, it wouldn't come out. It's pretty confusing. But it works for now.

    Reply
    Flag This