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Olmsted Auto Care

27098 Cook Rd, Olmsted Falls, OH 44138 Map & directions

Call Now: (440) 220-6197

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About Olmsted Auto Care

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability
100
Tools & Equipment
91
Customer Service
93
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Olmsted Auto Care has been a member of the Olmsted Falls community since 2005. This RepairPal Certified shop is a highly qualified automotive repair facility. Harry and Patrick, the owners, have assembled a crew of very experienced, educated, ASE certified, professionals to ensure the highest quality repairs are able to be made to your vehicles. Coupled with some of the best automotive tools, ongoing training, and computer diagnostic equipment, Olmsted has demonstrated a commitment to doing it right. For your peace of mind they back their work with a 24-month / 24,000-mile nationwide warranty. Local shuttle service, loaner vehicles, early bird drop off, and a clean comfortable waiting area with wireless Internet is available for your comfort. They are also contributing members of the community, sponsoring events such as Brakes for Breasts and Cans for Good which are used to raise money for breast cancer research and collect food for the hungry.

Message from the Shop

Welcome to Olmsted Auto Care. We are a full service, automotive repair and maintenance shop serving the Olmsted TWP area with many years of consistent and friendly service.

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ACDelco Repair Center and ASE Certified Shop, providing you with the highest quality service.

We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Financing Heated Waiting Room
Loaner Car Parts/Accessories Senior Discount Service Guarantee
Towing Wireless Internet

Customer Reviews 72 verified reviews

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Olmsted Auto Care
Verified Customer
February 28, 2015

Great timely service with a smile (& a cup of cocoa).

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Olmsted Auto Care
Verified Customer
February 27, 2015

Excellent customer service, they work with you.

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Olmsted Auto Care
Verified Customer
February 27, 2015

They always troubleshoot the problem and do the correct fix in a very timely manner.

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Olmsted Auto Care
Verified Customer
February 26, 2015

I believe in sponsoring local companies. The fact that they also provided a "free" loaner car while my service was being done was above-and-beyond. That being said, I had taken the car in for an estimate (not true "service"), and they charged me for the estimate to tell me that they were unable to do the work needed (Olmsted Auto Care does not do body work).

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Olmsted Auto Care
Verified Customer
February 25, 2015

Excellent service, both repair and customer service with the exception of one small issue.

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Olmsted Auto Care
Verified Customer
February 24, 2015

Overall, feel they are pretty accommodating. Last loaner vehicle I received had a few issues that should have been disclosed before being loaned.

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Olmsted Auto Care
Verified Customer
February 22, 2015

They have never disappointed in overall service and reliability.

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Olmsted Auto Care
Verified Customer
February 20, 2015

Great service.

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Olmsted Auto Care
Verified Customer
February 19, 2015

Great customer service. Friendly, professional and efficient work.

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Olmsted Auto Care
Verified Customer
February 17, 2015

Mary is the best.

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Olmsted Auto Care
Verified Customer
February 16, 2015

They provide great service, are very friendly and charge a reasonable price. Plus they provide loaner cars which is a huge benefit to me.

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Olmsted Auto Care
Verified Customer
February 14, 2015

Service is great!! Friendly! Honest!! Great prices.

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Olmsted Auto Care
Verified Customer
February 13, 2015

I like the service and the way I was treated.

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Olmsted Auto Care
Verified Customer
February 11, 2015

Service was done as promised and saved me money. Less than GM dealer proposed.

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Olmsted Auto Care
Verified Customer
February 10, 2015

Very knowledgeable and won't steer you in the wrong direction.

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Olmsted Auto Care
Verified Customer
February 09, 2015

Easy to obtain an appointment and I like the quality of their work.

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Olmsted Auto Care
Verified Customer
February 08, 2015

Friendly service, fair pricing, personalized service

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Olmsted Auto Care
Verified Customer
February 06, 2015

Honesty and integrity by all employees is evident at Olmsted Auto.

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Olmsted Auto Care
Verified Customer
February 05, 2015

Everyone has always been very helpful. The deciding factor for me was when I brought my car in a year or so ago for brakes and I received a call from Sean advising me that I didn't need brakes. That saved me a lot of money at a time I didn't have it to spend. I feel that most places probably would have given me new brakes just to make some money.

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Olmsted Auto Care
Verified Customer
February 04, 2015

The folks are well trained, and are observant to the customers needs.

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Olmsted Auto Care
Verified Customer
January 30, 2015

I was very happy with the courteous staff who made it very easy to schedule my appointment and the work was completed with good quality at a fair price.

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Olmsted Auto Care
Verified Customer
January 24, 2015

Very, very, customer friendly. Great explanation as to the needed work and even a re-iteration of the work from a technician if warranted. Great customer hospitality when you first walk in too!

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Olmsted Auto Care
Verified Customer
January 22, 2015

You do the work and I totally trust you!

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Olmsted Auto Care
Verified Customer
January 21, 2015

You have been working on my vehicles for some years now and have been doing a great job.

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Olmsted Auto Care
Verified Customer
January 16, 2015

Excellent service.

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Olmsted Auto Care
Verified Customer
January 15, 2015

I always recommend Olmsted Auto Care. They are honest and have their customer's best interest at heart.

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Olmsted Auto Care
Verified Customer
January 14, 2015

The service is excellent, and the customer care is excellent.

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Olmsted Auto Care
Verified Customer
January 14, 2015

The staff has always been very courteous. The quality of the repair work has been excellent and the cost if those repairs has always been reasonable.

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Olmsted Auto Care
Verified Customer
January 11, 2015

Prompt service.

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Olmsted Auto Care
Verified Customer
January 11, 2015

They are fast, kind, call back. What they said, they would do.

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Olmsted Auto Care
Verified Customer
January 10, 2015

Excellent communication with customer, knowledgeable staff and friendly environment.

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Olmsted Auto Care
Verified Customer
January 08, 2015

I've already told everyone I know about Olmsted Auto.

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Olmsted Auto Care
Verified Customer
January 07, 2015

Great customer service and follow up service as well. Fairly priced.

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Olmsted Auto Care
Verified Customer
January 03, 2015

Just all around great service.

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Olmsted Auto Care
Verified Customer
January 02, 2015

It is convenient and easy to get an appointment.

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Olmsted Auto Care
Verified Customer
January 01, 2015

Good service, on time, good price.

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Olmsted Auto Care
Verified Customer
December 30, 2014

I had good, prompt service.

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Olmsted Auto Care
Verified Customer
December 27, 2014

Good service at a fair price.

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Olmsted Auto Care
Verified Customer
December 16, 2014

They are always very honest with what needs to be done. When something is performed, our cars are always repaired quickly. Loaner cars are available as well, which makes things much easier!

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Olmsted Auto Care
Verified Customer
November 06, 2013

Service has always been outstanding, Techs are Great and I trust them!!!! They always acomplish what I ask for.

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Olmsted Auto Care
Verified Customer
November 06, 2013

Knowledgeable friendly staff.

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Olmsted Auto Care
Verified Customer
November 05, 2013

You guys did excellent, and I even got a loaner car so I wasn't stuck there.

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Olmsted Auto Care
Verified Customer
November 04, 2013

They do a great job at a reasonable price.

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Olmsted Auto Care
Verified Customer
November 04, 2013

I believe that they go overboard to provide the best possible service at the most reasonable price.

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Olmsted Auto Care
Verified Customer
November 04, 2013

Good service at reasonable prices by freindly people who are local.

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Olmsted Auto Care
Verified Customer
November 04, 2013

Excellent quality, care of service, and value.

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Olmsted Auto Care
Verified Customer
November 01, 2013

The mechanics do an outstanding job and the people are very nice. Prices are great too!

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Olmsted Auto Care
Verified Customer
November 01, 2013

Everyone was so nice and so helpful.

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Olmsted Auto Care
Verified Customer
October 31, 2013

Courteous, helpful, explain things so I can understand. I feel like they are not taking advantage of me. They complete the repairs when they say they will, offer rides or a courtesy car, give it the "extra touch," and more.

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Olmsted Auto Care
Verified Customer
October 31, 2013

This is an outstanding place to have my car cared for, they are honest, fair in price with a very compentent staff. Jim I've known and dealt with for 35 plus years, the're the best.

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Olmsted Auto Care
Verified Customer
October 31, 2013

The place was very clean and orderly. I thought the charge was fair and everyone was very friendly.

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Olmsted Auto Care
Verified Customer
October 30, 2013

They knew what they were talking about. Came across as professionals. Checked the vehicle and made recommendations, but there was no high pressure sales.

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Olmsted Auto Care
Verified Customer
October 30, 2013

We love OAC. Great service, honest reps and reasonably priced. What more could anyone ask for.

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Olmsted Auto Care
Verified Customer
October 29, 2013

They are honest.

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Olmsted Auto Care
Verified Customer
October 29, 2013

They are close by, friendly, and professional.

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Olmsted Auto Care
Verified Customer
October 25, 2013

The owner is a straight shooter that tells you the real story regarding the issues regarding your car and his technicians do a top notch job in fixing the problem correctly the 1st time.

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Olmsted Auto Care
Verified Customer
October 25, 2013

Always great service, and honest too.

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Olmsted Auto Care
Verified Customer
October 25, 2013

I've been having service done at Olmsted Auto Care for quite a few years now and I've never had to return my vehicle to be done over. They are very efficient and courteous.

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Olmsted Auto Care
Verified Customer
October 24, 2013

We have been taking our cars there since they opened. They only replace what really needs to be fixed, not just because it's recommend.

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Olmsted Auto Care
Verified Customer
October 23, 2013

Courteous. Car loan if needed. Easy to schedule. Experienced technicians (I hope).

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Olmsted Auto Care
Verified Customer
October 17, 2013

Repair cost more than expected.

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Olmsted Auto Care
Verified Customer
October 16, 2013

Honest shop, no ripoffs.

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Olmsted Auto Care
Verified Customer
October 09, 2013

They always very helpful. Quick appointments, trustworthy.

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Olmsted Auto Care
Verified Customer
October 09, 2013

They are honest and knowledgable.

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Olmsted Auto Care
Verified Customer
October 08, 2013

Olmsted Auto does everything right. There is always great service with a smile.

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Olmsted Auto Care
Verified Customer
October 08, 2013

They are courteous, cost of services is resonable. These people care.

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Olmsted Auto Care
Verified Customer
October 03, 2013

Honest work at a fair price.

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Olmsted Auto Care
Verified Customer
October 02, 2013

Excellent workmanship. Reasonable prices. Honest management!!

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Olmsted Auto Care
Verified Customer
October 01, 2013

Great service, fair price. I am completely satisfied with work done.

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Olmsted Auto Care
Verified Customer
September 27, 2013

People were friendly and waited till I got there. Unnecessary services weren't recomended.

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Olmsted Auto Care
Verified Customer
September 25, 2013

They get you in for service in a timely manner and get you finished in a timely manner. Also provide a loaner when needed.

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Olmsted Auto Care
Verified Customer
September 24, 2013

We have more confidence in Olmsted Auto Care than in any other service provider! We trust their skills, experience and integrity

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Get Directions to Olmsted Auto Care
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 5:30pm
Tue:8:00am to 5:30pm
Wed:8:00am to 5:30pm
Thu:8:00am to 5:30pm
Fri:8:00am to 5:00pm
Call Now:

(440) 220-6197

Auto Repair Experience

  1. Harry Koenning and Patrick Theobald, Owners
  2. Established 2005
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 1 ASE Master Auto Technicians
  6. 111 Years of Car Repair Experience