Odor from HVAC system on Volkswagen Eos

Condensation may develop in the heater case which can cause a musty odor from the heating, ventilation and AC (HVAC) system.  Our technicians tell us the drain system should be checked for debris. In addition, a cleaner is available for the heater case.

RepairPal Verified
Average mileage: 58,533 (13,000–95,000)
4 model years affected: 2007, 2008, 2009, 2010
12 people reported this problem
The nation’s largest network of independent repair shops certified for expert training, quality work and fair pricing
problem details
2007 Volkswagen Eos 95,000 mi,
Musty odor when using the heater after raining or car wash.
2009 Volkswagen Eos 32,000 mi,
It STINKS every time I turn on the AC
2007 Volkswagen Eos 68,000 mi,
odor and air conditioning not coming out very cold
Gross and musty smell when using A/C and defrost. It is mostly better now that the dealership replaced the filter ($65 part)
2010 Volkswagen Eos 13,000 mi,
ac system smell