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NTB - National Tire & Battery

(281) 991-0883

4821 Fairmont Parkway, Pasadena, TX 77505

Overall Score

Hours of Operation

Mon - Fri:7:00am to 8:00pm
Sat:7:00am to 8:00pm
Sun:8:00am to 6:00pm

Message from the Shop

NTB is your best value store for tires and service. We keep your hours! Open early, open late, open Sundays. Unlimited selection of name-brand tires and lifetime tire rotation. Courteous, certified professional staff. All this and low prices too! Because we want to be your FIRST choise for tires and service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Inspection Open Saturday Open Weekends Parts/Accessories
Service Guarantee Store

Customer Reviews (1 review)

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NTB - National Tire & Battery
January 29, 2011

Went to them for regular Trans flush. Said Pennzoil book said must upgrade to synthetic (more expensive). Took 2 1/2 Hrs (mainly because tech was on cell phone most of time). Next day trans started whining noise. Took it back, tech spent hour looking through Service Notices online, said was sure it just needed to be flushed again but needed to check with Pennzoil rep. Assured me safe to drive. Promised would call next day, did not. After I call Mgr. & complained, tech called said need to re-flush. By this time Trans was no engaging on higher gears. Next day NTB re-flushed, no call back until late in day, no improvement. Then Mgr. said outside trans expert said should not have used synthetic. Mgr. said would re-flush with regular fluid. Still no improvement, Mgr, said will contact his insurance, gave him copy of previous trans service recpt. Promised would call next day with update, never did. Insurance finally call said needed to send inspector to look at trans, would call back, did not. After numerous calls, voice mails, and broken promises to call back. Claim denied, said driving with wrong fluid, four flushes in a row & driving after whine started (on Tech recommendation) did not affect trans. Will cost, $$$ to fix trans plus an extra week and a half of rental car waiting for NTB & Insurance to return calls.

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