Great people, courteous, and professional...
I was happy with the work performed on my car. I wish I had the initial problem found and fixed. I know the staff did their best to look for the problem All in all I was happy with the service I received.
Very friendly and professional.
Very friendly, helpful and reasonable prices.
our business is across the street. absolutely love your service and employees. people up front are always great (Logan and Chris that i remember), and your prices are always fair. will be coming to you guys for many years in the future! thank you for running an honest and fair business.
As usual; professional, courteous and the work well done.
Pleasantly surprised when final price was lower due to a more expensive part not needed after all.
The shop pooled the resources of several experienced mechanics to correct a power issue that easily could have been referred to a transmission shop by a different repair provider. They saved me hundreds of dollars, invested a good deal of their time, and explained exactly what the problem was. Thanks Jimmy and Eric.
Great customer service. Great work!
I thought emailing the quote with the breakout of each issue was helpful.
This Firestone does exceptional work finding the problem and fixing it. They have kept our (2) 2004's running well. Sincere, friendly and easy to work with, they actually care about your safety and make the most reasonable recommendations.
Friendly and Experienced.
Excellent experience with every repair performed and vehicle inspection.
Norwood Auto Service never fails to satisfy!!
Great job as always guys!! Thanks!
Every single time I went there to fix/service my car, I was extremely satisfied with the work performed and treatment from every person that works there. 5 star place in my opinion!
Jimmy went above and beyond for me. He helped me when a previous shop (that had done the work originally) wouldn't.
I was very happy with the overall experience of working with Jimmy and the whole team at Norwood.
I am always satisfied with the work done on my Lexus 2005. I have had a lot of work done at this shop. This time I purchased 4 new tires, wheel alignment, gasket pan, etc. My husband drove the car home and said he could tell how different the car drove. I hope this shop stays open for a long, long time. There technicians are always polite and courtesy. IF YOU NEED WORK DONE ON YOUR CAR. TRY THEM OUT.
Always good, friendly, professional service. A group of professionals that I know I can trust. I would send my mother there.
Good, fast, friendly work at a reasonable price.
Fred always does good work.
Everyone was respectful to me in the shop. My rear brakes were fixed in a very timely manner. They were honest with me about repairs I could hold off on, and what was more immediate.
I've been going to Norwood auto for 25 + years. Fred and Eric are great and very nice.
Overall a very good experience. Everyone was very nice and extremely helpful. Didn't have all the money I needed to get all the needed repairs done. The guys were extremely helpful letting me know what was a priority vs what could wait. I appreciate the honesty. I will definitely use their sevices again soon.
I came on two separate days (my car was giving me issues when it first started in the morning so I had to leave it over night) both Eric and Jimmy were very accommodating. They were thorough when they explained the issues with my car. Both gave me a timeline, got back to me well before the times they stated and was able to fix the issues with my car. Definitely would recommend this location for reasonable pricing and good service.
Reliable and trustworthy.
I feel that I could've gotten a better deal had I looked around. I feel that i overpaid for the work done.
These guys are great. Honest.
From a phone call explaining what the problem was to prompt reliable service, I was most impressed with the care provided and will definitely be back. Five stars!
The guys were friendly and helpful.
The guys are great Eric and Jimmy are good people and won't make you spend any unnecessary money.
Excellent as always.
Norwood Auto Service is a great shop! They completed my repairs in a timely fashion and the price could not be beat. They were in contact with me throughout the day and explained the repairs needed and at no point did I feel pressured or like I was being ripped off. I will definitely be taking my car back there the next time it needs servicing and I have already recommended this shop to family and friends.
Excellent service and very personal treatment, I was very satisfied.
It was wonderful, it's nice to go to a place you trust.
Job well done!
I have felt very comfortable bringing my car to Norwood Auto Service. I began going there because Jim Zuchel began working there after Norwood Park Garage closed. I felt if he was there they must be O.K. (He has worked on my cars for the last ten years or so.) I have been treated well and I am very satisfied with their work.
Always receive good work and finished as specified.
I went in somewhat upset because I had a nail in my tire and the tire was just about a year old. I was afraid I was going to have to get a whole new tire which I do not have the budget for right now, but after looking at it, they said the nail was small and they could just plug it and it would hold. I was told if there were any problems with the tire to just come back in at any time and they would look at it right away. It was immediately before the Christmas holiday and I was scared they would not be able to get to it, but they took me right away and I have had quite a few repairs done there and never had to return for any issues or problems with the workmanship. They are always wonderful about explaining everything to you prior to work being done and their prices are very fair. I would recommend them to everyone in the Norwood Park area.
Norwood Auto is always fair and friendly. I trust them 100%.
Went in for a no start problem. They replaced the battery - success!
Good communication, dependable scheduling, competitive pricing. From what I can see, good workmanship. I'll count on them to keep my car running for as long as possible
I had an appointment for an oil change and it took a little longer than I expected it to. I was waiting for over an hour for my car.
Too busy, no one has time to explain the 'recommended' repairs. I only had oil change and tire rotation. A week later i was at the dealer because the heat shield over my muffler had come off. I know they had been like that for some time because i could hear them rattle but i didn't know what they were. Why wasn't that brought to my attention when i was at the shop and the tech rotated my tires? I don't trust that they have expertise to do repairs on my car.
Work completed corrected mistakes of a previous establishment.
They are very thorough.
It was awesome and professional.
40 year customer. Doing it right. Keep going back.
They seemed honest and were straightforward not pressuring me into repairs that weren't needed based on my expectations.
Quick solid work done the day before the holiday! Thanks Norwood Auto!
Nice People at Norwood.
Love this place!
Great customer service will definitely be back!
All went well, thanks.
Great guys that work at the shop and take excellent care of their customers!
Quality work at a fair price.
Got tires and alignment. They honored their coupon 4 for 3 tires. Found bent tie rod. Called me. OK'd its replacement. Showed me the bad tie rod when it picked it up. Good stuff.
Service has always been outstanding.
Overall I feel that we got good service. It took a little longer to get van back than originally thought but there was more than one issue going on. I feel like the shop went above and beyond to fix the problems with the van even coming to the house to jump it after we got it back and it died. Once the second issue was discovered and treated, the van has been fine.
Great people that you can trust!
They were competitive with their pricing, took the time to explain the work being done and we're very courteous in driving me home.
Experienced, courteous, friendly staff and mechanics. Always doing their best for their customers. Thank you!!
This was a follow up from a previous appointment and they took care of it for me.
From the moment I called to describe my car's issue to the moment I drove off of their lot, my experience with Norwood Auto Service was phenomenal.
Very professional and very helpful.
I only had minor servicing this time(tire problem) but they got me in immediately and fixed it saving me the wait or a return visit. Thanks for the consideration.
I like their full service.
Car was serviced on time and correctly.
I am always served promptly.
Very helpful and friendly. Made diagnosis of problem at no charge.
I have always had great service with them.
Good work - fair prices.
They are friendly, professional and I believe their prices are reasonable. They are easy to talk to and take care explaining what needs to be done and any options.
They are great mechanics.
Great service. Great price.
Great work and friendly people.
Excellent service. Ihave been there before and will go again. I have suggested your company to many.
Great customer service, very prompt!
EXCELLENT SERVICE & THEY TREAT YOU LIKE FAMILY.
I always have great service at this shop. They treat you like family. They are honest and charge fairly.
Good prices and very knowledgeable.
The staff is always professional and courteous. They always explain things thoroughly before doing the work.
THEY DO GREAT WORK AT AN HONEST PRICE.
Ok diagnostic for wheel alignment but told me a chamber bolt needed changed and it didn't. I fixed the tire rods and the other garage said all camber bolts were fine.
Professional, friendly, timely, & reasonable.
Ordered new license plate holder and installed.
The best and most honest shop I've been in 36 years of owning vehicles.
Friendly, skilled staff.
Very honest and they offer options.
Great service. Always keep you well informed about whats going on with your car. They go the extra mile when needed.
Quality, Timely and Affordable.
The employees are very knowledgeable and service oriented. The work was done in a reasonable amount of time and competitive price.
The service was completed and exceeded my expectations.