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Norwood Auto Service

6055 N Northwest Hwy
Chicago, IL 60631 USA
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OPEN NOW
F
8:00am to 6:00pm
OPEN NOW
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 4:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
Call now:
(773) 466-6067
106 Verified Reviews

Auto Repair Experience

  • Erik Scheidt, Manager
  • Established 1971
  • 4 Auto Repair Mechanics on Staff
  • 75 Years of Car Repair Experience
RepairPal Scorecard

Norwood Auto Service has been serving the community of Greensboro since 1971. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “excellent”, “reliable”, “fair”, “honest”, and “providing great value”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Erik Scheidt, Manager
  • Established 1971
  • 4 Auto Repair Mechanics on Staff
  • 75 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

101 Verified Reviews
5 stars
(81)
4 stars
(15)
3 stars
(2)
2 stars
(2)
1 star
(1)
by - Verified Customer March 08, 2017

The shop pooled the resources of several experienced mechanics to correct a power issue that easily could have been referred to a transmission shop by a different repair provider. They saved me hundreds of dollars, invested a good deal of their time, and explained exactly what the problem was. Thanks Jimmy and Eric.

by - Verified Customer March 12, 2017

As usual; professional, courteous and the work well done.

by - Verified Customer March 09, 2017

Pleasantly surprised when final price was lower due to a more expensive part not needed after all.

by - Verified Customer March 06, 2017

This Firestone does exceptional work finding the problem and fixing it. They have kept our (2) 2004's running well. Sincere, friendly and easy to work with, they actually care about your safety and make the most reasonable recommendations.

by - Verified Customer March 08, 2017

Great customer service. Great work!

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by - Verified Customer March 07, 2017

I thought emailing the quote with the breakout of each issue was helpful.

by - Verified Customer March 02, 2017

Excellent experience with every repair performed and vehicle inspection.

by - Verified Customer March 02, 2017

Friendly and Experienced.

by - Verified Customer March 01, 2017

Norwood Auto Service never fails to satisfy!!

by - Verified Customer February 22, 2017

Great job as always guys!! Thanks!

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by - Verified Customer February 08, 2017

Jimmy went above and beyond for me. He helped me when a previous shop (that had done the work originally) wouldn't.

by - Verified Customer February 10, 2017

Great service.

by - Verified Customer January 25, 2017

Fred always does good work.

by - Verified Customer February 12, 2017

Every single time I went there to fix/service my car, I was extremely satisfied with the work performed and treatment from every person that works there. 5 star place in my opinion!

by - Verified Customer February 06, 2017

I was very happy with the overall experience of working with Jimmy and the whole team at Norwood.

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by - Verified Customer January 29, 2017

Good, fast, friendly work at a reasonable price.

by - Verified Customer February 02, 2017

I am always satisfied with the work done on my Lexus 2005. I have had a lot of work done at this shop. This time I purchased 4 new tires, wheel alignment, gasket pan, etc. My husband drove the car home and said he could tell how different the car drove. I hope this shop stays open for a long, long time. There technicians are always polite and courtesy. IF YOU NEED WORK DONE ON YOUR CAR. TRY THEM OUT.

by - Verified Customer January 30, 2017

Always good, friendly, professional service. A group of professionals that I know I can trust. I would send my mother there.

by - Verified Customer January 15, 2017

Great!

by - Verified Customer January 23, 2017

Everyone was respectful to me in the shop. My rear brakes were fixed in a very timely manner. They were honest with me about repairs I could hold off on, and what was more immediate.

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by - Verified Customer January 22, 2017

I've been going to Norwood auto for 25 + years. Fred and Eric are great and very nice.

by - Verified Customer January 20, 2017

Overall a very good experience. Everyone was very nice and extremely helpful. Didn't have all the money I needed to get all the needed repairs done. The guys were extremely helpful letting me know what was a priority vs what could wait. I appreciate the honesty. I will definitely use their sevices again soon.

by - Verified Customer January 11, 2017

Friendly experience!!

by - Verified Customer January 17, 2017

I came on two separate days (my car was giving me issues when it first started in the morning so I had to leave it over night) both Eric and Jimmy were very accommodating. They were thorough when they explained the issues with my car. Both gave me a timeline, got back to me well before the times they stated and was able to fix the issues with my car. Definitely would recommend this location for reasonable pricing and good service.

by - Verified Customer January 12, 2017

I feel that I could've gotten a better deal had I looked around. I feel that i overpaid for the work done.

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by - Verified Customer January 04, 2017

From a phone call explaining what the problem was to prompt reliable service, I was most impressed with the care provided and will definitely be back. Five stars!

by - Verified Customer January 01, 2017

Excellent as always.

by - Verified Customer January 12, 2017

Reliable and trustworthy.

by - Verified Customer January 04, 2017

These guys are great. Honest.

by - Verified Customer January 03, 2017

The guys were friendly and helpful.

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by - Verified Customer December 29, 2016

It was wonderful, it's nice to go to a place you trust.

by - Verified Customer December 22, 2016

Job well done!

by - Verified Customer December 16, 2016

Norwood Auto is always fair and friendly. I trust them 100%.

by - Verified Customer January 02, 2017

The guys are great Eric and Jimmy are good people and won't make you spend any unnecessary money.

by - Verified Customer December 30, 2016

Norwood Auto Service is a great shop! They completed my repairs in a timely fashion and the price could not be beat. They were in contact with me throughout the day and explained the repairs needed and at no point did I feel pressured or like I was being ripped off. I will definitely be taking my car back there the next time it needs servicing and I have already recommended this shop to family and friends.

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by - Verified Customer December 29, 2016

Excellent service and very personal treatment, I was very satisfied.

by - Verified Customer December 25, 2016

Excellent service.

by - Verified Customer December 21, 2016

I have felt very comfortable bringing my car to Norwood Auto Service. I began going there because Jim Zuchel began working there after Norwood Park Garage closed. I felt if he was there they must be O.K. (He has worked on my cars for the last ten years or so.) I have been treated well and I am very satisfied with their work.

by - Verified Customer December 20, 2016

Always receive good work and finished as specified.

by - Verified Customer December 19, 2016

I went in somewhat upset because I had a nail in my tire and the tire was just about a year old. I was afraid I was going to have to get a whole new tire which I do not have the budget for right now, but after looking at it, they said the nail was small and they could just plug it and it would hold. I was told if there were any problems with the tire to just come back in at any time and they would look at it right away. It was immediately before the Christmas holiday and I was scared they would not be able to get to it, but they took me right away and I have had quite a few repairs done there and never had to return for any issues or problems with the workmanship. They are always wonderful about explaining everything to you prior to work being done and their prices are very fair. I would recommend them to everyone in the Norwood Park area.

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by - Verified Customer December 18, 2016

Very professional.

by - Verified Customer December 08, 2016

Good communication, dependable scheduling, competitive pricing. From what I can see, good workmanship. I'll count on them to keep my car running for as long as possible

by - Verified Customer December 07, 2016

I had an appointment for an oil change and it took a little longer than I expected it to. I was waiting for over an hour for my car.

by - Verified Customer December 14, 2016

Went in for a no start problem. They replaced the battery - success!

by - Verified Customer December 07, 2016

Too busy, no one has time to explain the 'recommended' repairs. I only had oil change and tire rotation. A week later i was at the dealer because the heat shield over my muffler had come off. I know they had been like that for some time because i could hear them rattle but i didn't know what they were. Why wasn't that brought to my attention when i was at the shop and the tech rotated my tires? I don't trust that they have expertise to do repairs on my car.

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by - Verified Customer November 24, 2016

Replaced tires.

by - Verified Customer November 29, 2016

They are very thorough.

by - Verified Customer November 25, 2016

40 year customer. Doing it right. Keep going back.

by - Verified Customer November 06, 2016

Great guys that work at the shop and take excellent care of their customers!

by - Verified Customer November 18, 2016

Nice People at Norwood.

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by - Verified Customer November 24, 2016

Great experience!!

by - Verified Customer November 28, 2016

It was awesome and professional.

by - Verified Customer November 09, 2016

Great customer service will definitely be back!

by - Verified Customer November 03, 2016

Overall I feel that we got good service. It took a little longer to get van back than originally thought but there was more than one issue going on. I feel like the shop went above and beyond to fix the problems with the van even coming to the house to jump it after we got it back and it died. Once the second issue was discovered and treated, the van has been fine.

by - Verified Customer November 21, 2016

Quick solid work done the day before the holiday! Thanks Norwood Auto!

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by - Verified Customer November 06, 2016

Quality work at a fair price.

by - Verified Customer November 06, 2016

Pleased.

by - Verified Customer November 06, 2016

Got tires and alignment. They honored their coupon 4 for 3 tires. Found bent tie rod. Called me. OK'd its replacement. Showed me the bad tie rod when it picked it up. Good stuff.

by - Verified Customer November 15, 2016

Love this place!

by - Verified Customer November 06, 2016

Very friendly.

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by - Verified Customer November 03, 2016

Service has always been outstanding.

by - Verified Customer November 22, 2016

They seemed honest and were straightforward not pressuring me into repairs that weren't needed based on my expectations.

by - Verified Customer November 09, 2016

All went well, thanks.

by - Verified Customer October 04, 2016

GREAT SERVICE.

by - Verified Customer October 03, 2016

Great people that you can trust!

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by - Verified Customer September 26, 2016

They were competitive with their pricing, took the time to explain the work being done and we're very courteous in driving me home.

by - Verified Customer September 22, 2016

Experienced, courteous, friendly staff and mechanics. Always doing their best for their customers. Thank you!!

by - Verified Customer September 22, 2016

From the moment I called to describe my car's issue to the moment I drove off of their lot, my experience with Norwood Auto Service was phenomenal.

by September 22, 2016

This was a follow up from a previous appointment and they took care of it for me.

by - Verified Customer September 21, 2016

Great shop!

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by - Verified Customer September 19, 2016

Very professional and very helpful.

by - Verified Customer September 19, 2016

Wonderful experience.

by - Verified Customer September 16, 2016

I only had minor servicing this time(tire problem) but they got me in immediately and fixed it saving me the wait or a return visit. Thanks for the consideration.

by - Verified Customer September 16, 2016

I like their full service.

by - Verified Customer September 12, 2016

I am always served promptly.

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by - Verified Customer September 12, 2016

Car was serviced on time and correctly.

by - Verified Customer September 07, 2016

Very helpful and friendly. Made diagnosis of problem at no charge.

by - Verified Customer September 06, 2016

I have always had great service with them.

by - Verified Customer August 30, 2016

Good work - fair prices.

by - Verified Customer August 18, 2016

They are friendly, professional and I believe their prices are reasonable. They are easy to talk to and take care explaining what needs to be done and any options.

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by - Verified Customer August 13, 2016

They are great mechanics.

by - Verified Customer August 06, 2016

Great service. Great price.

by - Verified Customer August 05, 2016

Great work and friendly people.

by - Verified Customer August 03, 2016

Excellent service. Ihave been there before and will go again. I have suggested your company to many.

by - Verified Customer August 03, 2016

Great customer service, very prompt!

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by - Verified Customer August 02, 2016

EXCELLENT SERVICE & THEY TREAT YOU LIKE FAMILY.

by - Verified Customer August 02, 2016

I always have great service at this shop. They treat you like family. They are honest and charge fairly.

by - Verified Customer August 01, 2016

Good prices and very knowledgeable.

by - Verified Customer July 20, 2016

The staff is always professional and courteous. They always explain things thoroughly before doing the work.

by - Verified Customer July 16, 2016

THEY DO GREAT WORK AT AN HONEST PRICE.

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by July 14, 2016

Ok diagnostic for wheel alignment but told me a chamber bolt needed changed and it didn't. I fixed the tire rods and the other garage said all camber bolts were fine.

by July 07, 2016

Professional, friendly, timely, & reasonable.

by - Verified Customer July 06, 2016

Ordered new license plate holder and installed.

by - Verified Customer June 24, 2016

Bad service.

by - Verified Customer June 22, 2016

The best and most honest shop I've been in 36 years of owning vehicles.

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by May 26, 2016

Friendly, skilled staff.

by - Verified Customer May 23, 2016

Very honest and they offer options.

by - Verified Customer May 14, 2016

Great service. Always keep you well informed about whats going on with your car. They go the extra mile when needed.

by - Verified Customer May 13, 2016

Quality, Timely and Affordable.

by - Verified Customer April 18, 2016

The employees are very knowledgeable and service oriented. The work was done in a reasonable amount of time and competitive price.

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by - Verified Customer April 11, 2016

The service was completed and exceeded my expectations.

5 verified customers did not leave comments but provided these ratings:
by Doug, Zach
by Peter, Dale, Ed
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