Northwest Automotive, Inc.

12300 Lake City Way
Seattle, WA 98125 USA
View map and get directions
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
Call now:
(206) 569-6876
18 Verified Reviews

Auto Repair Experience

  • Douglas Gaither, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience
RepairPal Scorecard

Northwest Automotive on Lake City Way has been serving the Seattle area since 1985. Overall, their staff is very experienced and nearly all are ASE certified, including 3 who are currently ASE Master Technicians. All of this experience and knowledge, combined with excellent tools and diagnostic equipment, allow this shop to work on all makes and models with a very high level of expertise. Their mission statement says it all: "Complete Auto Care, we do it all and we do it right."


Auto Repair Experience

  • Douglas Gaither, Owner
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Early Bird Dropoff
  • Extended/Evening Hours
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Wireless Internet


  • ASA
  • iATN

Message from the Shop

Since its inception in 1985 Northwest Automotive has worked to be your complete, one-stop neighborhood vehicle repair facility.When you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each and have access to the latest technical training and equipment. We do not pay our technicians on flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed accurately. Our company policy is to inspect your vehicle and provide you a complete repair estimate up front. Our store managers and service writers will convey this information to you in a friendly, forthright manner so that you can make informed decisions about your vehicle service needs. We will complete the repairs you authorize in a timely manner using quality parts and attention to detail. We will stand beh

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

18 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer July 10, 2012

I have been with them for twenty years, and they have always been absolutely trustworthy, honest, and provided excellent repairs.

by - Verified Customer July 10, 2012

Raul was very informative and very nice. He didn't treat me like a stupid girl with car problems, he treated me like a person.

by - Verified Customer July 09, 2012

Good value and great service.

by - Verified Customer July 07, 2012

I thought they did a great job. They pretty much found what was wrong with it, and let me know. It was good. Very quick turnaround.

by - Verified Customer July 06, 2012

They were very good, patient, helpful, and everything was done on time.

Show more reviews
by - Verified Customer June 30, 2012

Good communication.

by - Verified Customer June 29, 2012

I would highly recommend the shop and the work they do and the people there. I have been treated fairly and am extremely happy with their work. I would recommend them to my friends as well.

by - Verified Customer June 28, 2012

They are a great place close by me so it is very convenient. They do a great job.

by - Verified Customer June 25, 2012

I think the customer service is their best feature. I felt they were giving me honest information about my car. They had a guarantee on their work.

by - Verified Customer June 22, 2012

It's a company I have used for over twenty years now. Always excellent service, and always lets you know what is needed and what might be needed. They are friendly people.

Show more reviews
by June 22, 2012

They are incredibly knowledgeable and very friendly. I couldn't give them a higher recommendation. They are marvelous.

by - Verified Customer June 21, 2012

The shop was very helpful. They even looked up bus information for me to get home and I felt that they were very fair and honest.

by - Verified Customer June 16, 2012

I felt like the shop was very clean and very organized. Other than the price I was very satisfied.

by - Verified Customer June 13, 2012

I have always found them to be highly professional and honest. I have been going there for about 5 years.

by - Verified Customer June 07, 2012

The service is really good. Everything was done when they said it would be done. They did everything they could do to try and get my car to run, but my car was not repairable so they donated it and it was a very good experience.

Show more reviews
by - Verified Customer June 02, 2012

I just feel like they are always very fair. I never feel like they are trying to increase the amount of repairs or overcharge me. I've never had a problem with their repairs. They provide quality service.

by - Verified Customer May 31, 2012

I was always satisfied. They told me one price and they didn't change the price. They told me a time and it was ready when they said.

by - Verified Customer May 29, 2012

Very satisfied. High levels of customer satisfaction. Would be very happy to refer them to anyone.

Get Directions to Northwest Automotive, Inc.
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners