Northwest Automotive, Inc.
2625 E Montlake Pl, Seattle, WA 98112 Map & directions
Call Now: (206) 455-7216
“I like their competitive rates and the highly technical technicians. It's a clean shop, easy to get to, and...”
“He seems to be honest and does good work. ”
“They're very thorough, they called me with any questions, so I was well informed.”
“We are very comfortable with Bob who is extremely helpful and communicates very well and we believe he is...”
“Every time I've gone there they have great service. They're really prompt and friendly and they're courteous...”
“I like it and it is a convenient location for me. The price is reasonable and the guy is very nice. ”
RepairPal’s Comprehensive Evaluation
Starting out in a service station in 1985, Northwest Northwest Automotive has grown to 3 locations in the Seattle area. Our review of this location in Montlake found a company that develops their employees from within. Their manager Robert started out as an automotive technician apprentice and worked his way up to becoming the manager of this store. This location, as well as their others are Washington State emissions repair facilities, the employees receive regular training and are supplied with a good assortment of the tools and equipment to perform their job. Conveniences offered at this location are WiFi, Customer Shuttle, and early bird vehicle drop-off.
Message from the Shop
Since its inception in 1985 Northwest Automotive has worked to be your complete, one-stop neighborhood vehicle repair facility.When you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each and have access to the latest technical training and equipment. We do not pay our technicians on flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed accurately. Our company policy is to inspect your vehicle and provide you a complete repair estimate up front. Our store managers and service writers will convey this information to you in a friendly, forthright manner so that you can make informed decisions about your vehicle service needs. We will complete the repairs you authorize in a timely manner using quality parts and attention to detail. We will stand behind our work with a no fine-print warranty covering parts, labor and towing anywhere in the US good for a year or longer. Our goal is your total satisfaction with every repair. We want to be your repair shop for life!We are grateful to all of you who have made our success possible, and look forward to serving you in the years ahead.Doug, Raoul, Bob and the crew of Northwest Automotive.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Muffler & Exhaust|
|Oil Change & Lube||Scheduled Maintenance||Service & Repair||Timing Belts|
|Tire Sales/Repair||Transmission Repair|
|Early Bird Dropoff||Gas/Diesel||Service Guarantee||Shuttle|
Customer Reviews 25 verified reviews25 Sort by: Date |
I was impressed by their friendliness of service and honest time of finishing. I've had places say they would be finished at a certain time and when I show up I have to wait, so everything is done on time, and a thorough explanation of why costs are the way they are and because of that I don't feel gouged.
I had a very expensive repair done and then I experienced a few months later the same problem and when I brought it in I was told that it may or may not be covered with their warranty. They made me wait two weeks for their service schedule. Even though it was there fault for not repairing it the first time. It never got completely fixed when they called me.
5 verified customers did not leave comments but provided these ratings: